It may not come as a surprise that Apple makes quality phones that rarely need to be repaired - after all, it makes the most expensive phones on average - but putting Huawei high up on that list is pretty telling, too.
Research firm Harris Interactive followed 130050 after-sale interventions from the big European electronics retail chain Darty, and compiled a list of the brands that required the least warranty repairs for the typical two-year coverage (it's one year in the US).
It turns out that Huawei and Honor phones (also made by Huawei), as well as Apple, encapsulate the top three of device makers whose gear has the lowest failure rate, i.e. are the least likely to break during that period.
There are other interesting tidbits in the study, such as the fact that the average smartphone ownership duration is now 3 years, just what as the industry has been afraid of. That's not only due to the demise of the two-year carrier contract and subsidies, but also to the fact that phones now do more and last you longer before you need to upgrade for the next best thing.
Apple Watch Series 10 (42mm) flash sale! Limited time offer!
Save $30 on Apple Watch Series 10 (42mm) from Back Market. Discount automatically applied at checkout. Offer ends 3 May 2026 at 23:59.
Daniel, a devoted tech writer at PhoneArena from 2010 to 2025, has been engrossed in mobile technology since the Windows Mobile era. His expertise spans mobile hardware, software, and carrier networks, and he's keenly interested in the future of digital health, car connectivity, and 5G. Beyond his professional pursuits, Daniel finds balance in travel, reading, and exploring new tech innovations, while contemplating the ethical and privacy implications of our digital future.
Recommended For You
COMMENTS (26)
COMMENTS (26)
All comments need to comply with our
Community Guidelines
PhoneArena Community Rules
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts:
New accounts created within the last 24 hours may experience restrictions on how frequently they can
post or comment.
These limits are in place as a precaution and will automatically lift.
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
Things that are NOT allowed:
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts: