Apple, AT&T face class-action lawsuits over lack of MMS on iPhone

Apple, AT&T face class-action lawsuits over lack of MMS on iPhone
A class-action lawsuit has been filed in the district court of Louisiana, and another one in the Southern district of Illinois, against Apple and AT&T. The reason for the suits is the lack of MMS on the iPhone. Both class-action suits have identical language to describe the complaint against the two firms. "Apple advertised heavily that the new version of iPhone, the 3G, aswell as the even newer version, the 3GS, would allow MMS," the suitsread. "Apple's print and video advertisements in and on television, theInternet, radio, newspapers, and direct mailers all touted theavailability of MMS." The Louisiana filing says that "The only excuse offered by AT&T and Apple is a mouse print disclaimer on the web site, in (a) barely readable font which reads 'MMS Support from AT&T coming in late summer."

The handset's firmware upgrade to version 3.0 added MMS support to the phone among other new features. But it remains up to AT&T to actually "turn on" the service and the carrier continues to say that it will support MMS on the handset by late summer. Apple will not respond to questions from the press. Each plaintiff is seeking damages in the amount that they paid for their iPhone 3G or 3GS and both suits say that the impact of the "controversy" exceeds $5 million dollars. The Louisiana filing states that at least 10,000 people will be joining the class while the Illinois suit is expecting class membership of around 100,000 individuals.

Both firms together remain as defendants in a New York filed lawsuit that claims that the AT&T 3G network does not have the bandwidth advertised by the carrier, and that the iPhone is prone to getting physical defects.

source: InformationWeek, AppleInsider

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15 Comments

1. HatedaIphone

Posts: 42; Member since: Jun 08, 2009

LOL

2. artz1986

Posts: 453; Member since: Mar 11, 2009

Lol, just because the device advertizes mms, doesn't mean that at&t will grant mms use. It's not an at&t commercial, it's an Apple commercial. Secondly, the 3G speeds advertized are capable speeds, it doesn't mean that it will actually be a common speed. It is not at&t's or Apple's responisbility to disclose that the features are dependant on certain enviroments/cituations. As much as I think at&t and Apple deserve this, it is up to the consumer to research before they purchase, that is why they have reviews. But unfortunately so many cellphone buyers are blinded by the glitz and glam that they don't look up on products before they purchase. The iPhone, as great a phone it is, isn't anything special when you subtract the app selection. at&t, as great as they've been for me, is complete trash in other regions...it's all perspective, research your ****......

4. E.N.

Posts: 2610; Member since: Jan 25, 2009

Yeah you're right. But AT&T still needs to freaking give me my MMS!

6. matistight

Posts: 997; Member since: May 13, 2009

that is true it isnt an att commercial. and they are showing around 750 kbs speeds on there, to cut some time, or just to make it seem fast...i cant even get that speed at att or apple....... they shouldnt be sewed cause it IS CAPABLE people are retarded to actually modify their phone...IT ISNT ILLEGAL!

3. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

if i had the iphone 3gs i would be wicked mad if i didn't have mms for this long.

5. matistight

Posts: 997; Member since: May 13, 2009

the funny thing is im not mad cause i fired them, went to t mobile, editted some apn's, and BAM! little camera button on the side of text. and you can use swirly mms, so is it really that hard to enable mms on iphone att? but honestly do you use mms? if you had a 2g and went to a 3g, then you wouldnt care! it takes like 2 seconds for a text to send and like a minute for a picture at like 280x160 or vga. it doesnt matter!!!!!!!!

12. behold--me

Posts: 679; Member since: Jun 22, 2009

actually i have t-mo and a 3G phone and it takes about a second to send a message and about 10 seconds to send a picture at 5mp camera quality. without 3G (EDGE or not) it takes only 20 seconds to send a pic. AT THE MOST....... see apple? this is what you get. your "WORLDS GREATEST PHONE" is COSTING you. good job LOL HAHAHAHHAHAHHAH

7. Gsmalltheway

Posts: 277; Member since: Aug 15, 2009

I think this was needed. I went with a friend to get his 3gs and my having Tmobile have a 3g and mms works perfect with it. I spacifically asked the rep if mms works out of the box and she told me yes it does. Well everyone knows that it doesnt and she flat out lied about it just to make a sale. I dont understand what is the problem. All i had to to is go to the settings and input my Tmobile apn and proxy and I was good to go.

8. bronxbomber

Posts: 82; Member since: Apr 10, 2009

CORRECT ME IF I AM WRONG, BUT DONT CUSTOMER HAVE LIKE 30 DAYS OR SOMETHING LIKE THAT TO USE THE PHONE AND DECIDE TO EITHER CANCEL IT OR EXCHANGE IT?...CUSTOMERS JUST DO IT TO THEM SELFS. I MEAN YOU WOULD THINK THAT BY 2 WEEKS YOU WOULD GO,HMM..F**K, THIS SHIT DOES NOT DO MMS. LET ME RETURN IT OR WHATEVER BUT DONT BITCH AFTER THE FACT. ON A SEPERATE NOTE, ATT GOT TO GET THERE SHIT TOGETHER BECAUSE ONCE THIS HITS VERIZON'S NETWORK, I SEE ALOT OF PEOPLE PORTING OVER. PEOPLE ARE LEFT WITH A BAD TASTE IN THERE MOUTHS WHEN SOMETHING LIKE THIS HAPPENS.

9. tuminatr

Posts: 1144; Member since: Feb 23, 2009

why does everyone make that big of a deal over the iphone apple is digging themselves a grave by sticking with one carrier and not licensing there technology, they will be lick the computer industry a big bang at the beginning and then passed up by everyone else

13. behold--me

Posts: 679; Member since: Jun 22, 2009

its a big deal because MMS is such a basic and often used function. apple just doesn't get it.

10. Arielnyc2006 unregistered

I think that ATT will only offer MMS if they are forced, which these plaintiffs are trying to do. With ATT, you have to force them or they wont give a dam how many people complain. Remember ATT saying that prepaid iphone service was coming "in the near future"? I am still waiting. ATT is a horrible company.

11. endokun83

Posts: 13; Member since: Aug 09, 2009

it makes sense that MMS is still disabled with all the bandwidth issues ATT is having. Still, that's no excuse, if you're going to advertise, it better be true. ATT needs to hurry up and get it together.

14. behold--me

Posts: 679; Member since: Jun 22, 2009

i agree which is why att is the slowest of the 4 largest cell carriers US. (so to speak) word of advice att-------GET UR SHIT TOGETHER

15. Masters

Posts: 22; Member since: Apr 15, 2009

endokun83 is exactly right. They knew MMS wasn't going to be available right away, so why advertise it so heavily. That's like touting the iPhone's phone capabilities but when you activate it you are unable to make a call. Stupid right? If they knew MMS was going to be an added feature later, they should have advertised as such instead of making people think its available right now.

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