U.S. Consumer loyalty to mobile operating systems is at the highest levels ever23
According to a release issued today by Consumer Intelligence Research Partners, LLC (CIRP), consumer loyalty to mobile operating systems is at its highest levels ever. Loyalty to Android is measured by CIRP at 92%, while iOS loyalty weighed in at 89%. This figure is the percentage of Android or iOS users that remained with each operating system when activating a new phone over the 12 months that ended in September.
According to CIRP partner and co-founder Mike Levin, for the last three years U.S. smartphone buyers have stayed with the same OS when buying a new phone. Another co-partner, Josh Lowitz, said that predictions from other analysts that Android users are going to start switching to iOS aren't borne out when looking at the long term trend. Lowitz notes that those other analysts are making predictions while CIRP's numbers are based on what actually took place.
CIRP obtained this data by conducting quarterly surveys from June 2015-September 2018. There were 500 respondents in each survey.