After the Bixby button, Samsung disables the Bixby chief

After the Bixby button, Samsung disables the Bixby chief
The latest Samsung software update gives you the ability to completely disable the physical button that launches its Bixby virtual assistant on the latest high-end Galaxy phones. That's right - you can either launch Bixby with that nice clicky button on the left, or nothing at all. 

Samsung apparently has a small team working on Bixby, and they've kept themselves pretty occupied with how to make the thing run in English for months, so, unsure about the pace of development, Samsung spared us yet another smart speaker with a digital butler built in.

The company, however, is apparently getting rather frustrated with the speed of the Bixby undertaking, and has swapped its head of development Rhee In-jong for Chung Eui-seok who is heading a mobile platform lab at Samsung Research America. Samsung says that Rhee will keep overseeing software development in other categories, while the next version of Bixby, this time with input from Viv, which Samsung acquired for the purprose, is about to be unveiled next week in San Francisco.

On the other hand, the move may be to take Bixby closer to the American market, as the team has been struggling with English implementation and local service adaptations, so someone from the Silicon Valley might come in handier to do just that, and take Bixby to the next level.

source: Korea Herald

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28 Comments

1. jellmoo

Posts: 2588; Member since: Oct 31, 2011

The problem hasn't been quality (though it was ugly at launch but has gotten better), the problem was always that it was a solution to a problem that didn't exist.

7. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Well we didn't need Siri either as an example, because all platforms have access to Google's options. And Siri was terrible when it came out and it got better. Still isn't the best. Samsung wants to provide services to those who use Galaxy branded devices, even if they run Google Android. Just like Apple has maps, music, a store and more, why can't Samsung offer its own services to its on customers?

11. jellmoo

Posts: 2588; Member since: Oct 31, 2011

They can do whatever they like. If people find value in it, great. The issue has been that it seems a lot of people don't find value in it, largely because the Google Assistant already exists in that sphere, and is a constant across Android devices. It kind of harkens back to the days when each manufacturer shipped their devices with their own apps along with the Google versions of said apps. People push back against redundancy.

18. audibot

Posts: 634; Member since: Jan 26, 2017

not really bixby can do way way way more than any of the others as well as find things in the phone and change settings vol screen brightness and many more unlike all the others, i can search files and edit files without opening them

12. medtxa

Posts: 1655; Member since: Jun 02, 2014

Samsung could avoid the flames simply by not putting Bixby button. They created problem for themself, kind of like when LG get too crazy with features on their phone.

14. HansP

Posts: 542; Member since: Oct 16, 2011

The button actually makes sense, if you want to use the service regularly. Instead of repeating the activation phrase over and over, you just talk into your phone like a normal conversation.

23. Chitty

Posts: 10; Member since: Mar 18, 2013

Although I agree, I did give Bixby a chance and have started to really like it. Yes they probably didn't need to spend time and effort on the R&D around it and could have focused on something else but I can see why they did. Even though Google has bunch of things that act similar across Android (Google Assistant), changing settings and looking for things is so easy with Bixby. To me it also feels more conversational and is just constantly improving. I would have been fine with Bixby never having been a thing but now that it is I really like it on my Note 8.

2. Zack_2014

Posts: 677; Member since: Mar 25, 2014

Bixby button is on the left and not on the right.

3. antonmassoud

Posts: 89; Member since: Oct 22, 2016

Chung Eui-suk not Chung Eui-seok

4. L0n3n1nja

Posts: 1560; Member since: Jul 12, 2016

Wish the button could be mapped for camera use.

8. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

Why? All the other buttons can!

5. Zylam

Posts: 1817; Member since: Oct 20, 2010

LOL Bixby is the perfect example of Samsung software; A replica no one asked for that does less and has questionable support.

9. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

sounds like a lot of software I could name.

19. Zylam

Posts: 1817; Member since: Oct 20, 2010

Yea pretty much every heavily skinned Android Oem. But Samsung is the master of such.

20. MrShazam

Posts: 987; Member since: Jun 22, 2017

"A replica no one asked for that does less and has questionable support." How TF do you consider this as "doing less"? https://youtu.be/BkpAro4zIwU https://youtu.be/cLNvWz0LkKU https://youtu.be/oyPNWCzsmDA Typical mindless hater...

6. Joosty

Posts: 473; Member since: Mar 14, 2013

AHAHAHAHAHAHAH, Samsung should have known it would not be able to beat Google Assistant. They should at least allow users to re-direct the button to other uses.

10. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

They aren't trying to beat Google Assistant. They are trying to provide its own service to its customers. You think Apple was trying to beat Google Maps with Apple Maps? Or was Apple just trying to provide its own solutions to iPhone users?

13. roldefol

Posts: 4744; Member since: Jan 28, 2011

Apple was (in my view at least) trying to divorce its devices from defaulting to anything Google. Which, given their spat over the mere legitimacy of Android at the time, made sense. Galaxy is an Android device. What's the purpose of having two assistants, unless Sammy was trying to make something much much better/more efficient?

15. HansP

Posts: 542; Member since: Oct 16, 2011

The same reason any company has when they try to sell their own hardware with differentiating features. If all phones would look and work exactly like a Nexus/Pixel phone, Android would have been as dead as Windows Phone.

17. trojan_horse

Posts: 5868; Member since: May 06, 2016

Couldn't agree more. Samsung is doing that to differentiate itself from the mass of Android OEMs out there. Nothing wrong with that.

16. omnitech

Posts: 1131; Member since: Sep 28, 2016

Working on Bixby is all fine and dandy because it can control functions a lot of others can't but get Samsung pay out in Canada to more than just cibc first for Christ sakes!

21. darkkjedii

Posts: 31052; Member since: Feb 05, 2011

I love Bixby, it's functionality is unmatched on the AI tip. I love the agrigated content, and deep OS integration. Great addition to the Galaxy lineup.

22. apple-rulz

Posts: 2115; Member since: Dec 27, 2016

Bixby in its current incarnation is nothing more than an assistant to control the device itself, in such cases it would be useful for a person with dexterity issues. As an AI, it lags woefully behind Google and Siri.

26. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

It only lags behind Google Assistant & not Siri. Siri is still terrible.

27. apple-rulz

Posts: 2115; Member since: Dec 27, 2016

Obviously you don’t use both on a daily basis.

28. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Yup both of them are immature. Google Assistant is way better.

24. Blazers

Posts: 742; Member since: Dec 05, 2011

Samsung could be getting us ready for Tizen in future devices. This is just speculation of course haha

25. psigate

Posts: 25; Member since: Sep 24, 2012

I dont mind bixby voice when you hold the button but I hope they make it an official setting for users to map the button to other functions/apps single and double clicks. Say, it would be nice to turn on the flash light by doublepressing the bixby button or voice recording on one press. This could be an additional reason for potential buyers to get the S8 and note 8 just for that additional button.

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