Тhe Communications Workers of America finally ended their siege of AT&T after a 10-month nuclear standoff that saw wireless store employees going out on a strike back in May
. The CWA union has about half of the AT&T workforce in its ranks, and the deal will benefit more than 21,000 of its support and store reps.
The agreement will ring in a 10.1% pay rise over the period of four years, but the better part is that AT&T will shift its compensation emphasis from commissions to the base pay, which should be a sigh of relief for salespeople in the stores. Furthermore, AT&T will start offering a more generous sick days policy, and compensations for closing stores.