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Samsung Galaxy S6 & S6 edge suffering from touchscreen issues?

Posted: , by Luis D.

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Samsung Galaxy S6 & S6 edge suffering from touchscreen issues?
Korean publication Asia Today identified possible issues with the Samsung Galaxy S6 and S6 edge's touchscreen controller. At MWC, the reporters ran the TSP Grid Mode Test, which overlays a grid on the smartphone's screen and puts a mark anywhere the user touches it to register touchscreen input. Using this method, the test allows for each section of the touchscreen to be verified as functioning correctly. It is accessible on most Samsung smartphones and tablets by entering *#7353# inside the dialer app.

The test saw the Galaxy S6 & s6 edge unable to register touchscreen input at all inside the region nearest to the screen bezel. The problem is more noticeable on the Galaxy S6, where the sense-less strip is a bit bigger. It shall be interesting to see whether the issue will be present in retail devices and how it may impact touchscreen performance. For all we know, it could be a deliberate measure from Samsung to prevent accidental touches and swipes near the bezel from interfering with the user experience. This could, theoretically, become problematic for applications and games requiring utmost touchscreen precision in all regions. 

Hopefully, that won't be the case, or Samsung will fix it in a software update or future Galaxy S6 / Edge revisions. The smartphones will start shipping on April 10.

UPDATE: This video proves the theory of Samsung deliberately disabling touch sensitivity on the screen edges to prevent accidental swipes and touches. Thanks for the tip, Kaloyan!


71 Comments
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posted on 06 Mar 2015, 05:19 16

1. Jamoga (Posts: 187; Member since: 17 Dec 2014)


meh! could be easily fixed during production.

posted on 06 Mar 2015, 05:46 4

10. hipnotika (Posts: 353; Member since: 06 Mar 2013)


ahahahahhaa :D fixing :D sammy only doing it right :D

posted on 06 Mar 2015, 11:11

49. xfire99 (Posts: 798; Member since: 14 Mar 2012)


Fixing it is better than stupid peoples still buying, even with @antennagate @bendgate problems.

posted on 06 Mar 2015, 06:38 3

23. maherk (Posts: 3490; Member since: 10 Feb 2012)


It's not a problem to be fixed.

posted on 06 Mar 2015, 06:59 1

29. Jamoga (Posts: 187; Member since: 17 Dec 2014)


is it aconfirmed feature?

posted on 06 Mar 2015, 08:22 3

36. irbaaz (Posts: 163; Member since: 27 Mar 2014)


That edges is not supposed to be touched you can live without touching it HAHA

posted on 06 Mar 2015, 08:22 3

37. j2001m (Posts: 2840; Member since: 28 Apr 2014)


This is a crap report is the same on all samsung phone like its on my note edge and my mates note 4 and my old s5 and so on its normal and in the manual, this is a joke post

posted on 06 Mar 2015, 11:08 2

47. j2001m (Posts: 2840; Member since: 28 Apr 2014)


Also on the note phone the spen goes to the edge, it's just to stop you from hitting the screen in error when you hold the phone

posted on 06 Mar 2015, 17:35

58. waddup121 (unregistered)


If they make a S6 with bigger battery capacity and a 1080p screen...i'd buy it. Or just the 1080p screen would suffice :)

posted on 07 Mar 2015, 22:58

68. cheetah2k (Posts: 1524; Member since: 16 Jan 2011)


Why even troll, you know a 1080p screen aint going to happen....

posted on 06 Mar 2015, 05:20 5

2. bubbadoes (Posts: 815; Member since: 03 May 2012)


Thats what you get for $700 plus

posted on 06 Mar 2015, 06:08 20

15. Cicero (Posts: 861; Member since: 22 Jan 2014)


Nothing to complain about S6 and S6 Edge and now everybody is looking for something to be wrong in it. Admit that S6 is a piece of exceptional phone looking at hardware, a lot of inovations, or at design (curved screen, metal/glass finish). Everibody envy Sammy for now.

posted on 06 Mar 2015, 06:31 3

20. rotkiv3451 (Posts: 84; Member since: 07 Jan 2015)


Yeah everybody envies the horrible battery life it will have.

posted on 06 Mar 2015, 06:38 9

24. willard12 (Posts: 1559; Member since: 04 Jul 2012)


With your psychic ability, you should definitely win the lottery.

posted on 06 Mar 2015, 06:18 6

18. maherk (Posts: 3490; Member since: 10 Feb 2012)


I sit back and laugh at you and your fellow trolls if you think that this is an issue. Samsung, Apple, and many more OEMs implement this feature(yes it is a feature) to prevent accidental hits on the side of the screen when you're holding your phone, since bezels are super slim these days.

posted on 06 Mar 2015, 07:25 4

32. TBomb (Posts: 703; Member since: 28 Dec 2012)


That's what i was thinking... because I try to color/draw on snapchat on my S4 and it stops a little bit away from the edge too

posted on 06 Mar 2015, 18:12 1

59. Busyboy (Posts: 539; Member since: 07 Jan 2015)


Agree its a feature, but not present in the S6/Edge. Look at the first photo, half isn't responsive and half is. Fail

posted on 06 Mar 2015, 06:36 1

21. Tooluka (Posts: 51; Member since: 27 Nov 2014)


For 1150$ in Europe :)

posted on 06 Mar 2015, 06:58 2

28. RebelwithoutaClue (Posts: 2751; Member since: 05 Apr 2013)


Only the Edge 128GB version is this expensive

posted on 06 Mar 2015, 05:21 14

3. TyrionLannister (unregistered)


Looks like deliberate finger rejection to me as only the corner 0.1 mm is affected uniformly. I don't think anyone uses that area hence disabling that area was not a very bad move.

I don't think it will be fixed as it looks like deliberate software thing as when bezel reduces, accidental touches increase.

posted on 06 Mar 2015, 08:35 2

38. j2001m (Posts: 2840; Member since: 28 Apr 2014)


It's the same on the note 4 and s5 and so on, nothing new and is in the manual for all of them

posted on 06 Mar 2015, 18:27 1

60. frankg (Posts: 152; Member since: 14 May 2014)


Exactly, that is also seen/noticed by this reviewever:
https://www.youtube.com/watch?v=1L3VsVZxE28

@1:24

I think it's actually supposed to do that.

posted on 06 Mar 2015, 05:23 1

4. Jimrod (Posts: 1094; Member since: 22 Sep 2014)


Well this can't possibly happen to Samsung, everyone here keeps saying they make all the best stuff ever in the history of everything! :O

posted on 06 Mar 2015, 08:36 3

39. j2001m (Posts: 2840; Member since: 28 Apr 2014)


It's the same on all samsung phones it normal and to stop you from hitting the screen with your hands

posted on 06 Mar 2015, 08:41 1

41. Jimrod (Posts: 1094; Member since: 22 Sep 2014)


Yup, same with all well-designed phones with touch screens - I was being inflammatory because this will be a "non issue", yet if this was an iPhone there would be hundreds of comments slagging it off. This site is full of hypocrites.

I use an iPhone, I like the look of the S6.

posted on 06 Mar 2015, 05:23 16

5. itsjustJOH (Posts: 232; Member since: 18 Oct 2012)


I guess there's a problem...
•_•)
( •_•)>⌐■-■
(⌐■_■)
On the Edge.

posted on 06 Mar 2015, 05:58

14. TheStanleyFTW (Posts: 243; Member since: 20 Feb 2013)


U BASTARD! XD

posted on 06 Mar 2015, 05:24 1

6. Biernot (unregistered)


easter egg

posted on 06 Mar 2015, 05:31 3

7. Ninetysix (Posts: 2340; Member since: 08 Oct 2012)


German engineering ftl.

posted on 06 Mar 2015, 05:36 4

8. FluffyBled (Posts: 508; Member since: 10 Sep 2014)


It is intentional ... the s5 has the same "problem" but well ... it's not a problem at all!

posted on 06 Mar 2015, 05:41 2

9. AlbertAribe (Posts: 154; Member since: 21 Jun 2014)


Still not release from the market and now here's the problem.

posted on 06 Mar 2015, 06:38 1

22. FluffyBled (Posts: 508; Member since: 10 Sep 2014)


Ah yea :P you prefer your smartphone bending after release don't you :D

posted on 07 Mar 2015, 14:50

66. FrenchGuy (Posts: 104; Member since: 12 Dec 2014)


Just use your brain. Then edit your comment ;-)

posted on 06 Mar 2015, 05:48 7

11. KRISTIJANJE (Posts: 46; Member since: 16 Feb 2015)


This is a non issue. Try harder Pa.

posted on 06 Mar 2015, 05:50 2

12. GreekGeek (Posts: 1276; Member since: 22 Mar 2014)


Well, same problem as my sim-enabled GalaxyTab Pro, but it really doesn't interfere with anything that has to do with scrolling...a lot of people tend to exaggerate sometimes

having said that, there's no way in hell I'll be buying the S6 lol

posted on 06 Mar 2015, 05:54 10

13. boosook (Posts: 1429; Member since: 19 Nov 2012)


So when Apple did the same thing in the ipad mini, since its bezels where too small and they wanted to discard accidental touches, it was a revolutionary feature that allowed to handle such a small bezel, but if Samsung does the same thing it's a bug?

posted on 07 Mar 2015, 23:32

69. cheetah2k (Posts: 1524; Member since: 16 Jan 2011)


this is phonearena.. did you expect anything less than iPhone trolling?

posted on 06 Mar 2015, 06:12 8

16. Noonting (Posts: 132; Member since: 19 Sep 2014)


Most of Galaxies have same thing
Perhaps to avoid the touch mistakes when you grab it

posted on 06 Mar 2015, 06:17 2

17. checkmymike (Posts: 146; Member since: 28 Dec 2011)


Lols at making this an issue!

posted on 06 Mar 2015, 06:22 4

19. lily23 (Posts: 2; Member since: 03 Mar 2015)


Slow news day? Because this is B.S. Just did the same test on my S5 and low behold, same thing. Obviously it's intentional.

posted on 06 Mar 2015, 06:44 1

25. kerginaldo17 (Posts: 167; Member since: 01 Sep 2012)


Project Zero, hum, sammy? Seems more Project Dirt.

posted on 06 Mar 2015, 06:47

26. tnuc2014 (Posts: 225; Member since: 12 Sep 2014)


This is another non story. If the device was launched and there was a big fuss over the internet about this issue, then ok, but it's not even launched properly yet. Besides, habitual early adopters know already to expect teething issues on new products, and they are able to offset this downside against being one of the first people to be able to show it off.

posted on 06 Mar 2015, 07:29 2

33. Jimrod (Posts: 1094; Member since: 22 Sep 2014)


Kind of like bending iPhones... I haven't heard much about that in the last 6 months, turned out it was a non-issue.

posted on 06 Mar 2015, 06:56 2

27. SuperNova (banned) (Posts: 649; Member since: 15 Jan 2015)


It's just a trick from a jealous hater who want to ruin Samsung reputation. At least bring iPhone to the table and see if it does better than the S6/edge. Moreover, the screen is capacitive, so minor error in touch sensitivity is inevitable.

posted on 06 Mar 2015, 07:11 4

30. Hadean (Posts: 2; Member since: 06 Mar 2015)


Eh PA since you posted the user manual earlier I took a little read through and low and behold it is in the user manual: "The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area."

posted on 07 Mar 2015, 14:58

67. FrenchGuy (Posts: 104; Member since: 12 Dec 2014)


Yeah of course, but they obviously don't read what they post.

posted on 06 Mar 2015, 07:19 1

31. Awalker (Posts: 1431; Member since: 15 Aug 2013)


It looks deliberate.

posted on 06 Mar 2015, 07:40 3

35. HugoBarraCyanogenmod (Posts: 1046; Member since: 06 Jul 2014)


It's normal considered Samsung standard quality, received numerous complaint from my customers about camera issues, button issues, screen issues, not To mention sudden death issues

posted on 06 Mar 2015, 08:37 2

40. milosuchiha (Posts: 7; Member since: 26 Mar 2014)


I just tried it on my S5 and I couldn't get near bezels too. It never posed a problem, just peasants wanting to find bad sides to already great phone.

posted on 06 Mar 2015, 08:43 1

42. tomn1ce (Posts: 206; Member since: 12 Mar 2012)


The day just started at least for us in the US on the east coast and this is news? You still have the entire day to find stuff to actually write about as the day goes by. That been said, that looks like it was done to prevent accidental touch on the edge of the device. How can you be reporting this as a problem or that it needs to be fixed. I see you guys are looking hard to find anything wrong with the S6.

posted on 06 Mar 2015, 08:49 2

43. bucky (Posts: 2472; Member since: 30 Sep 2009)


Oh boy, if this was the iPhone this article would have over 100 posts by now.

posted on 06 Mar 2015, 11:13 1

50. j2001m (Posts: 2840; Member since: 28 Apr 2014)


It's not a problem it son all samsung phones like the note4, the spen goes to the edges, they made it so your finger or hand can not hit the rim of the phone when you got itin your hand, nothing new mean on there phones for years

posted on 06 Mar 2015, 08:59 1

44. kameni011 (Posts: 17; Member since: 12 Feb 2014)


I try now on my s5 and problem is there. Its normal becouse i havent note it till now. i am usig it for 8 mounths now

posted on 06 Mar 2015, 09:11

45. santoss2013 (Posts: 62; Member since: 16 Jan 2015)


Video comes from a HTC / iPhone fan ! Try mode dude :D :))

posted on 06 Mar 2015, 10:57

46. shimanto1123 (Posts: 100; Member since: 20 Nov 2014)


DEAL WITH IT!

posted on 06 Mar 2015, 11:09 1

48. dirtydirty00 (Posts: 421; Member since: 21 Jan 2011)


obviously is meant to be like that, its not intermitten dead spots, its uniform around the entire screen

posted on 06 Mar 2015, 11:14 2

51. j2001m (Posts: 2840; Member since: 28 Apr 2014)


Can pleas pa remove this blog post or put an update on it like sammoblie as done, as this is a joke blog post by jokers

posted on 06 Mar 2015, 11:40 1

52. treasure (Posts: 14; Member since: 31 Oct 2014)


On the video guy is keep rubbing, where it has been already touched several time acording to the black color! This is pure idiotic report!!! It doesn't proove anything!

posted on 06 Mar 2015, 14:32

55. sherkhan (Posts: 33; Member since: 02 Oct 2014)


TouchGate Issue.... Don't Touch the Edge :P

posted on 06 Mar 2015, 14:33

56. solidsnake695 (Posts: 132; Member since: 04 Jan 2013)


More phonearena employees died couldn't take the pain of Samsung failure

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