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Munster: Google Now more accurate than Siri

Posted: , by Alan F.

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Munster: Google Now more accurate than Siri
Last December, Piper Jaffray analyst Gene Munster determined that Siri was more accurate than Google Now. But a more recent test conducted by the analyst, has reversed his findings. Munster asked both virtual personal assistants 800 questions. Half were asked indoors, with the balance asked outdoors. The questions were from five categories: local information, navigation, general information, commerce and OS commands.

Interestingly, Google was used by Siri as a source for only 3% of the questions asked, down from 27% in December 2012. As it turned out, Siri relied on Bing as the default search engine, while Apple Maps was used for navigation inquiries. 4% of the questions were answered by Siri alone, up from 1% in the December test. Munster expects the number of questions that Siri can answer on her own, to continue rising. According to Munster, this is important because if Siri keeps relying on Google and other sources to answer questions, consumers will run straight to the source and skip using Siri.

Munster says that Google Now correctly answered 86% of the questions it heard correctly vs. 84% for Siri. Last December, Siri was right on 83% of the questions it understood correctly, versus 81% for Google Now. In the new test, the latter had an advantage over Siri in navigation, and in local and general questions. Siri was deemed to be more accurate in handling commands for the OS. Munster believes that Google Now will improve in this area as the application becomes more widely used in devices like Google Glass, where voice controls are necessary.

Munster gave Google Now a "B" for a final grade, while Siri received a "C+"

Munster gave Siri (L) a C+ and gave a B to Google Now

Munster gave Siri (L) a C+ and gave a B to Google Now


source: CNET

40 Comments
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posted on 22 Jul 2014, 13:21 39

1. Heatfan316 (Posts: 432; Member since: 21 Aug 2011)


Since day one it was more accurate than siri.

posted on 22 Jul 2014, 14:10 1

17. stealthd (Posts: 968; Member since: 12 Jun 2011)


No it wasn't. As the article says they didn't find Google Now as accurate as Siri in the past. They're competing products and the more competetive they are the more they'll overtake each other in accuracy.

posted on 22 Jul 2014, 14:19 14

19. Finalflash (Posts: 1799; Member since: 23 Jul 2013)


Well you have to pay attention to the details in this one, primarily the conductor of the test....Gene Munster. If that guy isn't an Apple fanboy then I don't know what is. The fact that he gave Google Now a higher grade means that it was likely that Siri got demolished but was given some leeway to make it look more even. Plus it has been known since the release of Google Now that it is faster, more accurate and just overall more useful than Siri. Siri always had an advantage in OS commands (because of the one device with all Apple defaults advantage) but even those were largely clunky and useless until recently where they are mildly useful. There are countless videos on youtube and even pro Apple review sites that clearly stated that Google Now was better than Siri overall.

posted on 22 Jul 2014, 14:55 2

25. The-Sailor-Man (Posts: 987; Member since: 25 Mar 2014)


Agree. He is one of the Apple's propaganda.
And if the test was made by BGR CNET or Pocketnow , than the lame Siri would be the winner.
PA or Androidauthority would put them even, though.

posted on 22 Jul 2014, 15:32

30. Awalker (Posts: 415; Member since: 15 Aug 2013)


I sort of disagree. Google Now was initially intended as an information source, not a personal assistant like Siri. OS commands weren't in the picture so Siri always had that advantage. If you want to go out on a limb you could say Munster purposefully tested OS commands to keep Siri competitive. Now that Google is adding more and more OS commands we're seeing different results.

posted on 22 Jul 2014, 15:57

33. The-Sailor-Man (Posts: 987; Member since: 25 Mar 2014)


What "personal assistant"??
I haven't seen in Europe any iphone user to use Siri . No one so far. And I travel a lot.
Why so much noise about that Siti BS? Oooh wait....this is Apple's "magic". LOL
And no one of ppl with iphon5s I know, has activated the FPscanner. True.

posted on 23 Jul 2014, 01:54

40. ohhyunjin0207 (Posts: 1; Member since: 23 Jul 2014)


What is the point of having siri anyways? Siri is just... Siri.. It's like Windows cortana or samsung's S voice. Google now is the father of all voice recognizing system. And one more thing, Apple didn't create Siri...

posted on 22 Jul 2014, 20:04

36. sgodsell (Posts: 1287; Member since: 16 Mar 2013)


From day one Google Now was always context aware. Siri wasn't.

posted on 22 Jul 2014, 22:25

38. needa (Posts: 104; Member since: 30 Jun 2014)


it also depends on the phone. different android phones have different quality mics. the kernel also decides how sensitive they are. how loud you have to speak etc.

posted on 22 Jul 2014, 13:23 6

2. CyberFalcon (Posts: 170; Member since: 17 Apr 2014)


Great job Google...

Out of topic:
Am i addicted to PhoneArena, coz everytime when i open a new window in my browser i get a strong intuition to open phonearena...

posted on 22 Jul 2014, 14:22

20. Finalflash (Posts: 1799; Member since: 23 Jul 2013)


(Taking a gamble here) That is actually the chrome homepage effect where you have those 8 tiles showing your most visited pages. They will largely start becoming auto clicks after a while because it is just a habit and easy. Set your home page to either google.com or something else and that effect largely goes away.

posted on 22 Jul 2014, 13:27 3

3. buccob (Posts: 1475; Member since: 19 Jun 2012)


But Cortana is more accurate than both for sport predictions o_0

though I use no voice assistance. Impractical for most situations in my life and G. Now is a battery drainer.

posted on 22 Jul 2014, 13:29 12

5. wilsong17 (Posts: 958; Member since: 10 Mar 2013)


What is cortana?

posted on 22 Jul 2014, 13:32 11

6. networkdood (Posts: 6274; Member since: 31 Mar 2010)


MS porn

posted on 22 Jul 2014, 13:44 2

9. XperiaFanZone (Posts: 1391; Member since: 21 Sep 2012)


A character in Halo. Not that I play the game.
There's a search engine called Google if you've never heard of it. Use it to find out more.

posted on 22 Jul 2014, 13:50 1

12. ArtSim98 (Posts: 2918; Member since: 21 Dec 2012)


Heyyy new avatar you have.

posted on 22 Jul 2014, 13:51 1

14. XperiaFanZone (Posts: 1391; Member since: 21 Sep 2012)


Yep, but this is just temporary. ^_^

posted on 22 Jul 2014, 22:24

37. needa (Posts: 104; Member since: 30 Jun 2014)


i wish cortana would have been n this test.

posted on 22 Jul 2014, 13:29 2

4. syncronyze (Posts: 97; Member since: 26 Apr 2014)


Personally I don't use either of them. I just think it's easier to go to settings and toggle something on/off or go to Chrome and type it in on Google instead...

posted on 22 Jul 2014, 13:33 7

7. networkdood (Posts: 6274; Member since: 31 Mar 2010)


If you use Google Now and set up your cards, Google Now will tell you stuff without you asking it....

posted on 22 Jul 2014, 13:48 2

10. cezarepc (Posts: 571; Member since: 23 Nov 2012)


I've set Google Now for:
-weather updates
-traffic updates
-NBA News

Very efficient IMO. If I want more info I just Google it up, but otherwise I'm happy with getting major updates in things I'm interested in.

posted on 22 Jul 2014, 15:37

31. Awalker (Posts: 415; Member since: 15 Aug 2013)


I use Now for searches but with OS commands I toggle them. It's faster.

posted on 22 Jul 2014, 13:37 2

8. Doakie (Posts: 1267; Member since: 06 May 2009)


Cool. Good to know, however I rarely ever ask my phone stuff because I don't want to bother the people around with with my odd search queries. It would probably bring up conversations I just don't feel like having. :)

posted on 22 Jul 2014, 13:50

13. elitewolverine (Posts: 1700; Member since: 28 Oct 2013)


So i guess that would mean bing is only 2% off of google search?!

So all the hate towards being really means what?

Interesting though. I would love to try a test between google now, siri, cortana, i got all three phones, trick is finding 800 questions for the darn thing.

posted on 22 Jul 2014, 14:24

21. Finalflash (Posts: 1799; Member since: 23 Jul 2013)


Well they did find that MS was copying Google search results with bing a few years back, so it can't be that far off.

posted on 22 Jul 2014, 16:38

35. marbovo (Posts: 654; Member since: 16 May 2013)


How can you come to that conclusion?! The test was about Siri and Gnow, not about Google and Bing search... as you can see, the assistants don't use just search engines to do their tasks.

Siri don't need any SE for wheater, maps, os commands and probably a lot more, and even now they use google for 3% of their tasks.

posted on 22 Jul 2014, 13:55 1

15. xPnoyStar (Posts: 7; Member since: 25 Jan 2014)


That GNow is a battery drainer!!

posted on 22 Jul 2014, 14:13

18. wilsong17 (Posts: 958; Member since: 10 Mar 2013)


My note 3 I have ok google from any screen doesn't wasted much battery... maybe google plus

posted on 22 Jul 2014, 14:00 3

16. jeff327 (Posts: 53; Member since: 28 Feb 2012)


Funny how I have G Now running all the time and I get incredible battery life. But hey xPony Star says otherwise so I guess he must be right.

posted on 22 Jul 2014, 14:48

22. bucky (Posts: 1499; Member since: 30 Sep 2009)


Or it could be one users opinion. Did he attack your opinion?

posted on 22 Jul 2014, 15:50

32. buccob (Posts: 1475; Member since: 19 Jun 2012)


I think G Now is a battery drainer for older phones like mine... specially if I allow Google to access my location, it will wake the phone over a thousand times in a day... It is the main reason I stop using G Now, besides that I play many sports but I don't follow them professionally, traffic is not available in my country, and finally I live in a tropical city with only 2 predictable seasons, so...

Not interested about following sports
No traffic information (I use waze when I need to)
No need for weather info
Huge battery drainer

Almost no benefits for me, but I see how it could be helpful for other people and for other places

posted on 22 Jul 2014, 14:50

23. slavytodorov (Posts: 33; Member since: 23 Jun 2012)


Siri uses Yahoo Weather to get info about weather conditions. So it's not exactly Siri but more Yahoo's fault...

posted on 22 Jul 2014, 15:16 3

28. ArtSim98 (Posts: 2918; Member since: 21 Dec 2012)


Apples fault to use Yahoo.

posted on 22 Jul 2014, 14:54

24. jibraihimi (Posts: 695; Member since: 29 Nov 2011)


So last time siri was using google and this time she is using bing, and apple's map... This explains the bad performance of siri this time....... :)

posted on 22 Jul 2014, 15:09

26. tedkord (Posts: 4933; Member since: 17 Jun 2009)


Relying on Bing and Apple Maps, what else would one expect?

posted on 22 Jul 2014, 15:09

27. Scott93274 (Posts: 1173; Member since: 06 Aug 2013)


Google leapfrogs Apple when Apple replaces Siri's data source Google with Bing. No shocker there.

posted on 22 Jul 2014, 15:18 4

29. PAPINYC (Posts: 2305; Member since: 30 Jul 2011)


iNewsFlash: SiRi was never accurate!

posted on 22 Jul 2014, 16:27

34. Totse2k15 (Posts: 272; Member since: 11 Feb 2014)


"Google Now more accurate than Siri"

Old news. Expected. Bing? have not use it since the late 2000's... Google or gtfo!

posted on 22 Jul 2014, 23:41

39. Tritinum (Posts: 152; Member since: 06 May 2014)


siri is something you would show off to your friends when you have bought a new iphone and then never use it again but i am pretty sure if use google now and the vast majority of information it gives to you without you asking for it you'll be addicted to using it...i know i am

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