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Movie theater ejects a woman for texting, and turns her hate-voicemail into a PSA

Posted: , by Ken N.

Movie theater ejects a woman for texting, and turns her hate-voicemail into a PSA
We've all done it. But, we also judge everyone else for doing it. Don't be perverted; we're talking about texting in a movie theater. And while every theater seems to have an ad/public service announcement warning you not to use your phone, the Alamo Drafthouse in Texas is taking the rule more seriously.

Since 1997, the Drafthouse has had a strict no-phone policy, which they admit has alienated some customers. But the rest of us appreciate it. After a woman was recently ejected for texting, she left an angry, profanity-ridden voicemail with their corporate office. Rather than delete the message, the Alamo Drafthouse decided to turn the hatefully hilarious message into a public service announcement.

Their new PSA will be featured before every R-rated movie, featuring the full, possibly-drunken message. And following the voicemail, the PSA reads "You're welcome! Thanks for not coming back to the Alamo, texter!"

We love our devices. But there is a time and a place, and the movie theater isn't it. Good work, Alamo Drafthouse.

source: AlamoDrafthouse (YouTube) via Forbes

45 Comments
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posted on 07 Jun 2011, 12:56 1

1. StarLog (unregistered)


This kind of women needs to understand, her stupid phone light while texting is distracting to other customers. She is a DOUSCHE.

posted on 07 Jun 2011, 13:02 2

2. nacixem (Posts: 32; Member since: 05 Jan 2011)


blahaha. AWESOME.

posted on 07 Jun 2011, 13:06 2

3. Rawrzellers (Posts: 224; Member since: 22 Aug 2010)


Okay so first she was saying she wasn't using her phone and that she was using it as a flash light. But with that first statement she follows it with "I was texting"... uh okay. Nice contradiction. I'm glad this movie theater made this public. Watch this girl try and sue like a dumb ass.

posted on 07 Jun 2011, 13:28 1

4. snowgator (Posts: 3159; Member since: 19 Jan 2011)


Makes me want to drive from Illinois to Texas just to see a movie.

posted on 07 Jun 2011, 13:39 2

5. AppleFUD (unregistered)


I lived close to the draft house for a few years while In school in Texas. . . best theater around.

As for the texter. . . typical self entitled BIAAAATCH!

posted on 07 Jun 2011, 13:52 1

6. biglebronski (Posts: 22; Member since: 18 Mar 2011)


Freaking awesome! What a great idea.

posted on 07 Jun 2011, 13:53

7. bubba78 (Posts: 54; Member since: 23 May 2011)


That is awesome!!! I wish the movie theater's around Cincinnati would take this kind of stand.

posted on 07 Jun 2011, 13:56 1

8. Big Bob (unregistered)


I understand the distraction, but if I go to a movie and pay a babysitter to watch the kids, is it not unreasonable to put the phone on silent and at least *check* a text message to see if it's the babysitter telling me that my youngest hit his head on the fireplace and the ambulance is taking him to the hospital?

Clearly I don't need to text back or call back from within the theater, but isn't this limited use of the phone within reason?

posted on 07 Jun 2011, 14:05

10. cc16177 (Posts: 312; Member since: 09 May 2010)


Just don't go to that theater.

posted on 07 Jun 2011, 14:17 2

11. JohnC (unregistered)


Any message could be life and death for everyones family in the theater. Not likely, but possible. If you are that concerned, why are you not worried about abandoning your family to a baysitter?

posted on 07 Jun 2011, 14:20 5

12. Big Bob2 (unregistered)


Be reasonable... no one is going to kick anyone out for "checking" on a babysitter. You however will get kicked out for TEXTING then being profane like she was.

I was asked to leave once, but was allowed to stay once I explained that I only checked my phone twice as a loved one was in the hospital. I was allowed to return to my seat with an apology from the associate.

An adult whom behaves like an adult, will be treated like an adult. She obviously was not behaving like an adult at all.

posted on 07 Jun 2011, 16:31 2

18. Chakra (Posts: 116; Member since: 02 Dec 2009)


Checking your text is one thing. 1 sec, and you're done. TEXTING is complete different. And yes, it does piss a lot of people off when you are into the movie, and then in a corner of your eye, some ass turns on the phone for an extended period of time. Just because people are too polite to complain, doesn't mean they are not bothered.

posted on 07 Jun 2011, 18:58

24. X (unregistered)


What would you do if you didn't have that cell phone? Oh, that's right, you wouldn't know about it until you got home (or if you used the payphone in the lobby) and then had to go to the hospital where the docs would be doing whatever they would have been doing anyway when the ambulance brought the kid to the hospital! The only difference the cell gives you are a few extra minutes to get there and worry more, which wouldn't help the situation at all, and possibly make it harder for the doctors to do their job

posted on 08 Jun 2011, 05:30 1

34. Meletios (unregistered)


Yes, sure you can , to do that..
politely excuse urself and come out of the hall...
complete the business
and then go back in...
much better...as its very annoying while watching a movie especially a dark scene when you notice a bright light coming from the corner of your eye....

posted on 07 Jun 2011, 14:04 3

9. SuperAndroidEvo (Posts: 3515; Member since: 15 Apr 2011)


Hey if you don't know that by now then you are a flaky airhead bimbo. When I go to see a movie I put my phone on silent or even turn it off. I am paying $10.00 to see this movie & I will be damned if I miss a critical part of a movie because I am texting. This is 2011 & every movie you see it clearly says don't text or use your phone. She got what she deserves. To add insult to injury she leaves a stupid demented VM. It's so funny that they use the VM as part of the "don't use your cell campaign", they should make that a national ad in all movie theatres! lol This is classic!!!

posted on 07 Jun 2011, 15:52 1

13. Elidroth (unregistered)


Consider me a new fan of the Alamo Drafthouse.

posted on 07 Jun 2011, 15:58 1

14. Nine1Sickness (Posts: 35; Member since: 30 Jan 2011)


She was wrong for texting and/or facebooking during a movie, but I don't think any company has the right to post up audio of an angry customer to the public.

posted on 07 Jun 2011, 16:26 3

16. Chakra (Posts: 116; Member since: 02 Dec 2009)


And why not? Please educate us on the law that specifically backs your claim...

posted on 07 Jun 2011, 18:04 4

21. Balin (unregistered)


The company doesn't have the RIGHT to post audio? What country do you live in?

posted on 07 Jun 2011, 16:14 3

15. trin (Posts: 88; Member since: 11 May 2010)


"Magnited states of America?" Really ho'?

posted on 07 Jun 2011, 16:30 3

17. Cali_Susan (unregistered)


consider me a fan of this movie the-A-ter and if I wasn't in California, I'd be patronizing their establishment.

And to those who had a babysitter or emergency, I totally understand your issue - keep your phone in your pocket on vibrate and when it does, LEAVE THE THEATER and check.

posted on 07 Jun 2011, 17:14 1

19. threed61 (Posts: 116; Member since: 27 May 2011)


I've yet to hear a phone go off in a theater. I never cease to hear teens talking. Wish they'd kick them out instead.

posted on 07 Jun 2011, 17:27

20. angiekay (Posts: 1; Member since: 07 Jun 2011)


Actually, it IS illegal in some states to use audio without the persons knowledge. I've been in radio for some years and they drilled that into us that we had to let them know they we were going to use their voice.

That being said, KUDOS to this theater!! I wish more would follow in their footsteps! God forbid young people actually know what it was like before cell phones when you actually went places and couldn't be reached 24 hours a day. My parents went out all the time leaving us with a babysitter and they didn't have a cell phone. I believe back then there were things called pay phones that when they had a chance they could call home and check in.

Self rightious entitlement...it IS a disease these days!!

posted on 07 Jun 2011, 18:38

22. 87168 (unregistered)


Is it just me or did she sound kind of cute? hahaha

posted on 07 Jun 2011, 18:54 1

23. Egads (unregistered)


She's trying to sound cute so she is somehow right and more valid than the theater. She prolly does this cute talk thing to everyone she's trying to manipulate all day everyday. Glad you like it you must not have girls...

As for the going to the movies when I pay $10-$25 (ticket, popcorn & soda) for the theater experience I want to watch the movie not 300 people checking in with their babysitter. If you want to talk, text, post, etc. It's called the lobby go there.

posted on 08 Jun 2011, 10:13

36. 87168 (unregistered)


So because I think she has a cute voice means I dont have a girl? Yea ok that makes sense. Let me guess you're a bitter 30 yr old who feels the need to attempt to belittle people on the internet in order to make your pathetic existence feel more worthwhile. You're trapped in a dead end job with no aspirations to be anything better than what you currently are. Does that about sum it up?

posted on 07 Jun 2011, 19:08 2

25. codymws (Posts: 236; Member since: 17 Jun 2010)


I gotta agree with her. They shouldn't be able to kick you out of a place for texting. I don't see how it could disturb anyone. I wouldn't mind if someone was texting next to me. Who knows? Maybe it's important... but even if it isn't, I still wouldn't care.

posted on 07 Jun 2011, 21:48 1

28. RORYREVOLUTION (Posts: 2871; Member since: 12 Jan 2010)


Yea if she had her phone on silent and was just texting and staying quiet. They had no right to kick her out. Nearly every time I go see a movie there's more than one person who texts during the movie, but it NEVER bothers anyone.

She shouldn't have reacted like that for sure, it was childish but I can't blame her for being upset. I also think it was very unprofessional of the movie threater to post this video.

posted on 07 Jun 2011, 21:18

26. Rouge Texter (unregistered)


I agree with the ejection if the phone ringer was up and kept making noise. If the phone was on vibrate and she was at least attempting to be discrete with her texting I really don't see the point of the ejection. If I go out with my spouse to see a movie and the baby sitter has a question related to my child and they text me, then I see nothing wrong with taking that message during the movie. In addition, if my child was at the movies and I texted them for any reason and they were thrown out I would be furious. I can see justification for wanting to keep people from using electronics.

posted on 07 Jun 2011, 21:34 1

27. RORYREVOLUTION (Posts: 2871; Member since: 12 Jan 2010)


I will say this. It really doesn't bother me if someone is texting at a movie theater. As long as it's on silent and they aren't making any noises. Unless you have ADHD it really shouldn't bother you that much to see a little light.

No the thing that bothers me and still does till this day and has since before cell phones were even around. Are stupid people who talk and talk and talk.

posted on 07 Jun 2011, 22:05 1

29. blackHat (unregistered)


Stupid cunt.

Alamo did the right thing; just because an inordinate amount of people seem to feel entitled to shit on everyone else, and unfortunately most establishments indulge them in that respect (God forbid, they might write a bad Yelp review!), a dwindling number of us believe that respect is earned, and the price of a movie ticket doesn't buy you impunity.

posted on 07 Jun 2011, 22:07 1

30. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


Awesome

posted on 07 Jun 2011, 22:30

31. MorePhonesThanNeeded (unregistered)


That was a funny listen, not sure if the Theater has the right to remove you for texting without sufficient reason, like repeated texting offenses you were flagged for in that one sitting. Seeing as she sounded quite ignorant I'm willing to bet she has no idea of her own rights as a patron of an establishment. Oh well another day another dollar, I do believe that if they tried that in NY someone would be handed a lawsuit post haste, lol. If you got kicked out they would give you your money back. Unless it was because you were doing something dangerous and disruptive, but texting, ha ha no.

posted on 07 Jun 2011, 22:55 1

32. Andy (unregistered)


Alamo Drafthouse is a great theater, I go there almost exclusively because they enforce stuff like this.

Before a movie starts, HUGE banners are shown on the screen saying don't talk or use your cell phone during the movie. It even explicitly states that they consider texting talking. One warning is given, after that they kick you out.

Another thing is, if someone around you is talking or using their phone or just being an @ss in general, you can raise a flag and tell the server (Alamo serves food and drinks during the movie) and they handle it.

So, this girl basically ignored the banners, probably got reported by another customer and then ignored the warning she got.

posted on 07 Jun 2011, 23:31 1

33. KickRocks (Posts: 95; Member since: 22 Mar 2011)


I don't live in Texas but I am now and forever be a fan of the Alamo Drafthouse

posted on 08 Jun 2011, 10:17

37. AWESOME! (unregistered)


I go to the Alamo Drafthouse all the time. Its the best theater around bar none. This is what every theater should be doing. This trash talking little tramp should have just gone to hang out on the Guadalupe river where the rest of the drunk hoes go to be obnoxious.

posted on 08 Jun 2011, 10:33 1

38. Sniggly (Posts: 6495; Member since: 05 Dec 2009)


This lady sounds like a frickin' genius. She probably owns an iPhone.

Oh yes, I went there. :)

posted on 08 Jun 2011, 11:23

41. AppleFanboy (Posts: 142; Member since: 07 Jun 2011)


ahhh you fag you had to go there Sniggly?? lmao well she probably had a dimmed out crappy screen so she thought they wouldnt see her screen, which would clearly qualify her as an Android user lmao, non-retina display brightness FTL!!

posted on 08 Jun 2011, 11:56

42. SuperAndroidEvo (Posts: 3515; Member since: 15 Apr 2011)


lol I like it, I like it! lol

posted on 08 Jun 2011, 11:11

39. dandirk (unregistered)


Cell phone use is annoying during a movie, ANY use what so ever.

The last movie I was in a week-end dad took his kid to the theater (great way to spend your limited time with your kid smuck).

He was on his phone the WHOLE movie, he wasn't making noise... but the bright light of the phone was a constant bother in the corner of my eye. Kept distracting me from the movie.

Distraction is a distraction, sound does not have a monopoly on it in a theater.

Good for the alamo!

The problem these days people seem to convince themselves that they are NEVER in the wrong. To the point where they believe their own lies. Man up and say "crap I knew I shouldn't have but I did, didn't think it was that much of a bother, now I know".

Its amazing the things I have heard people say, lie straight to your face just to ensure you are the jerk and they are the innocent victim.

posted on 08 Jun 2011, 17:32 1

43. glentomas123 (Posts: 68; Member since: 01 Jun 2011)


Very untactful to put her audio up as a PSA. However, I'm sure she probably didn't handle this right.

But really, a little light on a 2 to 4.5 inch screen disturbs one while they are enthralled in a viewing on a 70 to 80 foot screen!!! Never has bothered me. Also, I never have texted in a movie theater.

"That light is bothering me..." Bunch of wennies! Everyone is so sensitive and easily distracted these days! Squirrel!

posted on 09 Jun 2011, 18:36

46. Norm (unregistered)


Emergency excuse is total BS If you REALLY suspect a message is so urgent it can't wait, just set your phone to vibrate and politely exit the theater to the lobby and find out whether your new kidney is enroute. Otherwise you are inconsiderate AND lazy and deserve to get booted. If you are that inseparable from your technology, fine... Stay home or do it my way. Don't ruin an entertainment experience for others.

posted on 09 Jun 2011, 18:36

47. Norm (unregistered)


Emergency excuse is total BS If you REALLY suspect a message is so urgent it can't wait, just set your phone to vibrate and politely exit the theater to the lobby and find out whether your new kidney is enroute. Otherwise you are inconsiderate AND lazy and deserve to get booted. If you are that inseparable from your technology, fine... Stay home or do it my way. Don't ruin an entertainment experience for others.

posted on 04 Aug 2011, 04:37

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posted on 12 Aug 2011, 04:44

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