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Do not update the Microsoft Lumia 550 to this Windows 10 Mobile preview build

Posted: , by Alan F.

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Do not update the Microsoft Lumia 550 to this Windows 10 Mobile preview build
Do you own the Microsoft Lumia 550? If you do, better pay attention to what we are about to tell you. Because of a bug found on Windows 10 Mobile preview Build 14267, Microsoft is asking those in the Windows Insider preview program not to install that build on the Lumia 550. The bug prevents the phone from charging or making a connection using the USB port.

Microsoft executive Gabriel Aul suggests that those who already have updated the Lumia 550 to preview Build 14267 and are experiencing these issues, to roll back to Build 10586. To do that, sync the phone to your PC by using the USB port. Open the Windows Device Recovery Tool, and choose "My device was not detected." Once that is done, tap on Lumia and reboot your handset. The Windows Device Recovery tool will detect your phone and re-install Build 10586.

As we said, Build 14267 has a bug that needs to be exterminated before you can install it on the Lumia 550; once it is cleared to be installed, the update will add a music search icon on the upper right of the Cortana screen. If you want to know the name of a song that is playing, open Cortana and tap the icon. The virtual voice activated personal assistant will reveal the name of the song and the artist.

With Build 14267, Microsoft has enabled Word Flow for the address bar on the Microsoft Edge browser. In addition, the update makes it easier to open InPrivate tabs on Microsoft Edge. Right next to the new tabs icon, you will find the button to press when you want to open a private browsing session. And a prompt in Edge will let you know when a download is starting, allowing you to cancel one that has started by accident. Photos can be added to Skype messages by tapping on the paperclip icon on the lower left of the screen, while composing a message to a contact. Or, the camera app can snap a photo that will attach to your Skype message.

"Several Windows Insiders with a Lumia 550 have reported an issue where their phone no longer charges or connects via USB after upgrading (sic) to Build 14267. If you have a Lumia 550, we recommend holding off going to this build. If you have hit this issue we recommend rolling back to Build 10586 using the Windows Device Recovery Tool...If you need to download the image, your phone may reboot back into the OS, once the image finishing downloading completely – reboot your phone again and it should begin reinstalling Windows 10 Mobile. If your Lumia 550 is really low on battery, switch your phone into flashing mode by turning your phone off first and press power button and then volume up until you see a lightning bolt on your phone's screen. This will allow your Lumia 550 to charge. You should let it charge a bit before using the Windows Device Recovery Tool to roll back to Build 10586."-Gabe Aul Corporate VP, Engineering Systems Team, Microsoft

Unfortunately, all of these changes are going to have to wait if you're rocking the Lumia 550. If you haven't yet installed Build 14267 on that model, wait for the all-clear sign from Microsoft. If you already installed the update, use Aul's workaround to get back to Build 10586. Time heals all wounds, and eventually Build 14267 will be cleared for takeoff.


source: WindowsCentral

8 Comments
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posted on 21 Feb 2016, 17:19

1. sgodsell (Posts: 3069; Member since: 16 Mar 2013)


With only a few people actually buying these devices. Does it really matter if they updated or not? It's not like you have a flagship device. Not to mention the lack of apps.

posted on 21 Feb 2016, 22:20 1

5. nenadmitrovic (Posts: 58; Member since: 01 Aug 2014)


I don't have it, I would never buy it, but come on be little more open minded

posted on 22 Feb 2016, 03:28

6. Pavarottipig (Posts: 17; Member since: 29 Jan 2016)


Old spec budget phone with mediocre buggy OS

posted on 21 Feb 2016, 17:21

2. Subie (Posts: 436; Member since: 01 Aug 2015)


It's a preview build... you take your chances with what you may get.

posted on 21 Feb 2016, 17:33 3

3. JcHnd (Posts: 89; Member since: 30 Apr 2012)


"The bug prevents the phone from charging or making a connection using the USB port."

" To roll back to Build 10586, sync the phone to your PC by using the USB port."

ಠ_ಠ

posted on 21 Feb 2016, 21:26 3

4. Cyberchum (Posts: 660; Member since: 24 Oct 2012)


Oh! Did you stop there, or you actually chose or is it poor reading comprehension? I think I read something that goes like: Open the Windows Device Recovery Tool, and choose "My device was not detected." The people that thumbed you up are just as daft as you are.

posted on 22 Feb 2016, 06:56 1

7. elitewolverine (Posts: 5016; Member since: 28 Oct 2013)


I laughed all to hard at your simple comment, I facepalmed after reading his comment.

posted on 23 Feb 2016, 11:56

8. matistight (Posts: 419; Member since: 13 May 2009)


The preview killed all the functions of the baseband on the Lumia 1020 (network connection, bluetooth, wifi) last year, had to go back to 8.1

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