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23% of iPhone users want Verizon

Posted: , by Alan F.

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This article contains unofficial information.

23% of iPhone users want Verizon
Banking giant Credit Suisse decided to take a survey and discovered some interesting things. As soon as Verizon offers an iPhone of its own, 23% of U.S. iPhone users will switch over to Big Red (the carrier, not the gum!). Furthermore, 37% of AT&T's iPhone customers plan on leaving for another carrier once the exclusivity period is over. Another separate survey shows that 34% of AT&T's iPhone customers will wait for a Verizon version of the device before upgrading to the next version of Apple's touchscreen phone.

Credit Suisse estimates that once the iPhone becomes a "free agent", 1.4 million AT&T subscribers will switch to Verizon. With all of this talk of changing carriers, three times the number of iPhone owners are willing to break their contract to leave AT&T (3% vs 1% for other models). When iPhone users contract expires, 18% plan on heading for a new carrier, twice as much as non-iPhone users.

While 23% of current iPhone users in the U.S. said they would switch to Verizon for iPhone service, 63% said that they would stay with AT&T. 3% said they would switch to Sprint and 2% selected T-Mobile. Credit Suisse predicts that AT&T will have 18 million iPhone subscribers by the end of 2010.

Apple iPhone 4 Specifications | Review

source: electronista

23  of iPhone users want Verizon
23  of iPhone users want Verizon

23  of iPhone users want Verizon
23  of iPhone users want Verizon

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posted on 20 Oct 2010, 01:48

1. zackh121556 (unregistered)


Duhhhhhhhhhhhhhhhhhhhhhhhh

posted on 21 Sep 2010, 02:06

2. HatedaIphone (Posts: 42; Member since: 08 Jun 2009)


Can you blame them ?

posted on 21 Sep 2010, 08:44

14. tomorrowisnow (unregistered)


Whether you are jacked by VZW or ATT isn't a real difference. All will remain the same until LightSquared comes online as a network wholesaler and then you will see true competition with true and not inflated market prices and non-exclusivity of phones.

posted on 21 Sep 2010, 11:19

39. lexus (unregistered)


people like you always b*tch about plan prices and dont take into account how much it costs to build a network and have it be reliable and have coverage if one thing fails you have 2 backups. iv toured a switch for vzw and it will absolutly will blow ur mind the technology and money involved in it. there is a reason tmobile and sprint have sh*tty coverage cause they give their service away cheap. and they dont have a network to stand on. because they arent making any money iphone i hope vzw gets it just cause its good for business. not cause i want it. im happy with android and would never switch. apple is too greedy with their app market. everything costs money. android is 60% free. apple people are all brainwashed. they think its a status symbol and its not. any dumb ignorant a**hole can go get a iphone, if you compare spec for spec majority of the android phones on the market are as good or better than the iphone4.

posted on 21 Sep 2010, 11:51

43. remixfa (Posts: 14080; Member since: 19 Dec 2008)


well, thats mostly true nexus.. at least for verizon. sprint actually has the 2nd best coverage in the nation, followed by tmobile with ATT being dead last of the big 4. So you have to adjust your reasoning. ATT costs alot .... because people are idiots and think because it costs as much as VZW it must be as good (we all know that to not be true) and they have to pay out the nose for their Iphone exclusivity, which keeps the plans higher. They also have the least honest advertising of the group. "america's fastest 3g" .. lol. "covers 95% of people (and they try to make it look like thats 3g coverage when its EDGE lol), on and on. Sprint is cheaper because they had to drastically cut pricing to get people to come back to sprint because of so many years of horrid customer service and the sprint/nextel merger nearly bankrupting the company. Tmobile has always been a "family value" type of company. They are the only one that has been consistently among if not the lowest cost provider. This also caused them to not have the $$ to get the network backbone of sprint/vzw (as well as CDMA penetrates better than GSM anyways). The difference is, Tmobile has spent a lot upgrading their network and speeding it up in the last few years. People like to hold on to the "tmobile service sux" mantra, but the truth is its got overall better coverage than ATT for almost half the price now, and its the fastest carrier in the USA until VZW launches LTE.

posted on 21 Sep 2010, 18:18

50. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)


ur a dumbass tmobile doesnt have coverage at all compared to att tmobile is like worse than metro thats sad. att is 3rd

posted on 21 Sep 2010, 02:51

3. ChineseMuscle (Posts: 47; Member since: 15 Nov 2008)


I have lots of iPhone friends who will justNOT STOP PRAISING THAT iPhone. I remember when the iPhone could NOT receive MMS/ Picture Messages for a VERY LONG TIME.....And the ONLY way to send a photograph was by email pushed to that JESUS PHONE, plus the CONSTANT DROPPING OF CALLS, and SEVERE LAGGING......YES I SAID LAG !!!! IF YOU THINK I AM HAVING ISSUES WITH MY "X" .......WELL THE "i" HAS THEM TOO !.......At least 5 of my friend didn't know that they could PINCH TO ZOOMuntil I showed them.....I am laughing at that one ! Some were even SHOCKED that I could play music and Video from my Windows Mobile phone ! (they thought ONLY iPhone's & iPods did that)......STILL LAUGHING ! Since the release of the "Droid X" I have made at least 10 iPhoners switch over to Verizon for the Droid X or the Droid Incredible. I even have a friend who purchased the iPhone4 and the DEATH GRIP has frustrated him to the point where he (I am not making this up.....I SWEAR.......) carefully used an EXACTO STENCIL KNIFE to cut out DUCT TAPE!!!! to paste around the edges. But now he has that free case apple was giving out. Anyway, whenever he calls me he sounds like he is under water taking to me......all I say is.....WHAT.....WHAT......WHAT. I CANNOT HEAR YOU! As a result we just text each other. Oh, and by the way he is jealous of SWYPE and Speech to Text ! In my area (don't know about the rest of the country) the other carriers are so HORRIBLE. Sprint is the WORST....Believe it or not "Metro PCS" is right behind Verizon. But Sending a Text Messages/ MMS to a Metro PCS phone......They will receive it anywhere between 15 minutes and NEVER! As I look at my Droid X all I see is FULL BARS BEAMING! My poor AT&T iPhone friend who is visiting from Boston is still SEARCHING FOR SERVICE.Does AT&T have anything like a *228 ? Come on, that roaming capability needs to be updated....BUT LET ME TELL YOU......THAT iPhone4 is a spectacular device ! I have my eyes on Windows 7 Series,And....***THE "ELSE" PHONE !

posted on 21 Sep 2010, 06:38

7. derp (unregistered)


so your convincing your "friends" to ditch one piece of shit to go to a bigger piece of shit called android? some friend you are.

posted on 21 Sep 2010, 08:22

10. gambino37 (Posts: 146; Member since: 16 Oct 2009)


And the troll king returns. I believe someone asked you in another post what phone you deem superior enough to use and you vanished. Back up your diarrhea of the keyboard and enlighten us all on what we should buy.

posted on 21 Sep 2010, 08:41

13. Slammer (Posts: 1120; Member since: 03 Jun 2010)


Their is difference between convincing and allowing individuals to make their own choice. I have to agree with chinesemuscle. Apple is undoubtedly a great device and seasoned platform. However, it is also fueled by Marketing, Hype and Trend. Once colleagues and constituents of mine, were able to experience Android, most were impressed beyond their expectations. Many have already made the switch. Android is not just the new kid on the block with marginal skills anymore. It has culminated into a powerhouse of features and choices that Apple cannot offer in its initial native state. In order to collect an abundance of customization of choice programs or features, jailbreaking becomes the constant. I as well as my group of individuals of networking, will not jailbreak or root our devices for the sake of warranty and insurance purposes. Most individuals do not know how to do this anyway and most corporate businesses won't allow it either for the same reason of warranty and insurance. Besides, jailbreaking an IPhone can only open up fragmentation to its OS rendering it no more stable than Android. This makes Android a better choice in offering up choices of preferences without special modifications. John B.

posted on 21 Sep 2010, 09:36

31. partyhard1 (Posts: 11; Member since: 21 Sep 2010)


its all prefence personally. I love my iPhone but am in a trial of finding out which phones are worth my money now and can battle it out with everyone else. I like both the iOS and Andriod systems

posted on 21 Sep 2010, 11:23

40. lexus (unregistered)


and what phone do you use?

posted on 21 Sep 2010, 18:21

51. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)


u always put shitt y comments. U dont even have an android phone so stfu. At least get one first

posted on 21 Sep 2010, 21:25

54. cammian (Posts: 27; Member since: 15 Dec 2009)


Hey derp .....you are a fucking idiot please don't ever comment on anything ever again you have no clue what you are talking about .....don't even bother to respond back you will just be proving how dumb you are even more ....pc signed everyone

posted on 21 Sep 2010, 04:30

4. hawk62 (Posts: 320; Member since: 21 Nov 2009)


I would have been one of the switchers. BUT i already switched back to vz. What a mistake. I have the X. what a fucking pos. this thing sucks. and today when moto misses the release dead line for 2.2, there will be more upset owners of this crap phone.

posted on 21 Sep 2010, 06:14

5. remixfa (Posts: 14080; Member since: 19 Dec 2008)


first lesson.. dont buy a moto-android unless it has a stock UI. they are bad about updating anything with blur on it. You want a great phone? get a galaxyS device. They are way ahead of the curve anyways in every way.

posted on 21 Sep 2010, 06:35

6. derp (unregistered)


first lesson.. Dont buy motorola or android. both suck and the combination of the two is twice as horrible.

posted on 21 Sep 2010, 07:29

8. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


Ha. Haha. The X is a POS? I swear, sometimes I think Apple pays assholes like you to come along and talk shit about its competitors. What, pray tell, makes the X such a POS? My X, which I'm typing on right now, works just fine and I've had it for a month and a half. Sure, okay, I don't have Froyo yet. That's okay, don't need it at the moment. And YOU, derp, what the fuck are you smoking? Android rocks and so does Moto. Okay, the Devour sucks. One out of four phones in their lineup. Whoops. Better than LG, which hasn't made a single quality phone in years. And the Galaxy S? Don't make me laugh. You mean the phone that, at launch, had a THREE PAGE LONG list of known issues? (Fascinate) A dude came into the store yesterday with the Fascinate. It was one day old and had self erased his contacts twice, and had frozen on him three times that day. I'd sell someone the original Moto Droid or the Eris before I'd sell the Galaxy S. Figures, really. Samsung hasn't manufactured a smartphone worth a shit for Verizon ever. And in the meantime, one of three things usually causes a problem with a Moto Droid that I've seen so far: physically abusing it (and you REALLY have to try to do that) leaving it on forever (like with every computer, ever) and updating to Froyo. Beyond that, I've only seen the occasional problem. Oh, and my Cliq worked just fine too.

posted on 21 Sep 2010, 08:16

9. hawk62 (Posts: 320; Member since: 21 Nov 2009)


Lets see Sniggly, i really enjoyed the GPS not working sunday while my wife's eris had no problem (in the same truck). The phone was supposed to do flash but DOES NOT with out 2.2. It's a good thing i don't use my phone to talk or the lack of ringer volume would matter. I use POP to get email so I havnt had to deal with the exchange problems. Then there is the whole android OS which is a sad joke. I dont fucking need to see all my gmail contacts when I want to use the phone to make a call. The "market" is a joke, games don't compare to apple at all. So Sniggly, go back to your sad view of verizon. I wont even go into the lies they told me.

posted on 21 Sep 2010, 08:31

12. gambino37 (Posts: 146; Member since: 16 Oct 2009)


wow. More diarrhea of the keyboard. Your only legit gripe is the GPS and judging by your lack of knowledge you probably didn't even have it turned on. The phone WILL do flash in a few days and if not, it will soon. Lack of ringer volume is somewhat legit and will also be fixed by the update. If you think android is a joke, why the hell buy an android phone? What does it not do for you? Cook breakfast? The market isn't a Droid X specific thing. Don't hate on a phone because you don't like the android market. How did Verizon lie to you? But then again you were probably one of the people that thought it was ok for apple to cover up a huge design error too. I rest my case.

posted on 21 Sep 2010, 08:54

16. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


GPS works fine for me, Hawk. All the time. Don't know why yours doesn't. Can't comment on the exchange issue because I don't have an exchange email. The market is fine, sure, the free games aren't all that, but you get what you pay for (and for many apps, WAY more than you pay for.) Don't want to see your Gmail contacts? Then manage your displayed contact groups better. As for lies told to you, can't speak to that. When my coworkers lie to or confuse customers it pisses me off. However, as I recall you're one of those iphone fanboys who was pissing on Android long before you claimed to own one. Oh yes. I remember things like that.

posted on 21 Sep 2010, 08:55

17. Slammer (Posts: 1120; Member since: 03 Jun 2010)


When the propeller stops rotating on your hat, you will find that there is more to life than gaming and acting like a child. Quit justifying a loss on Android's part by constituting a lack of knowledge on yours. I will bet dollars to donuts that an Android device will perform more needed features for the normal user, than ios in their native, out of the box , unmodified state. John B.

posted on 21 Sep 2010, 09:51

35. cc161777 (unregistered)


Hawk, as i've mentioned before on several of your posts... you probably got a lemon. I use the GPS probably 4-6 times a day just to show customers and NEVER have a problem. It's not like it works "most of the time"... I never have issues. If you were under the impression the phone was shipping with flash without 2.2, you are an idiot. You don't have to see all of your gmail contacts when you go into the contacts, but if you knew how to use the phone, you would know that. If you think the market is a joke because it doesn't have as many games as the iPhone then you are buying a phone for all the wrong reasons. If you want a toy then the iPhone is the best toy on the market right now. Keyword: toy.

posted on 21 Sep 2010, 10:17

37. gambino37 (Posts: 146; Member since: 16 Oct 2009)


Ha! What a crock. My sister just got a Fascinate. It is definitely NOT way ahead of any curve. My Droid X blows it away in ALL aspects. Minus maybe the screen. The colors are brilliant on her phone.

posted on 21 Sep 2010, 18:24

52. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)


Galaxy s is good those were random issues u would never use. At least we can make calls

posted on 21 Sep 2010, 21:31

56. cammian (Posts: 27; Member since: 15 Dec 2009)


Wow your a retard as well .....they didn't tell you lies your just one more of the ignorant dumb customers that think they always know what they are talking about..and probably miss understood what they were saying because your brain can't comprehend .....please do not say anything back ever we don't need to see you ignorant posts.

posted on 21 Sep 2010, 08:22

11. Hallucinator (Posts: 344; Member since: 24 May 2010)


I have the DX and this thing freezes constantly. I have to restart it between 5-10 times a day. Very frustrating. Oh and I treat my phones like it was my kid(One that I love that is). Quite disappointed in this phone.

posted on 21 Sep 2010, 08:55

18. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


Did you ever think to exchange it in your first thirty days and get a brand new one? I didn't think so. If the phone ain't working, TAKE IT BACK!

posted on 21 Sep 2010, 08:58

19. Hallucinator (Posts: 344; Member since: 24 May 2010)


On number 2 so nice try

posted on 21 Sep 2010, 08:58

20. Slammer (Posts: 1120; Member since: 03 Jun 2010)


Hats off to Motoblur which is probably your issue. I don't experience this with the Evo, even with Sense. John B.

posted on 21 Sep 2010, 09:06

22. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


And what did number one do? I reiterate: on a Droid X right now which is working fine. And out of a dozen or so Xs, I had ONE defective return, which was for the screen issue, all the way back in the beginning. Are you positive you got a brand new X instead of a return? Have you downloaded anything or tucked with anything you weren't supposed to? It seems suspicious to me thatyou would have two bricked brand new phones in a row.

posted on 21 Sep 2010, 09:15

24. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


What's people's beef with blur? My phone doesn't have an issue with it. Am I missing something?

posted on 21 Sep 2010, 09:30

26. Hallucinator (Posts: 344; Member since: 24 May 2010)


The first one just flat out died after about 2 days. I don't root my phones and Ive only downloaded a few apps, all from the market.

posted on 21 Sep 2010, 09:34

28. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


Again, sure you got a brand new phone? Take it back if you can, ask for a brand new one. Direct stores will pawn refurbs off whenever they can and they won't tell you that's what they're giving you.

posted on 21 Sep 2010, 09:34

29. partyhard1 (Posts: 11; Member since: 21 Sep 2010)


Ive had the same problems and have been through 3 and on my 4th one in almost 3 weeks. Im no fan boy for anyone period I just want a phone that will do what it says it does. No beef to the Andriod OS though.

posted on 21 Sep 2010, 21:34

57. cammian (Posts: 27; Member since: 15 Dec 2009)


What's funny is every phone I have had even the x works absolutely fine if your having issues with multiple phones and this goes for everyone.....it's probably something your doing.....just an fyi

posted on 21 Sep 2010, 08:48

15. MalakiMills (Posts: 256; Member since: 15 Jun 2010)


Well lets take a second to look at the big picture of this article. Not the Droid X or Android, but the difference between At&t and Verizon. Which to be honest isn't even a contest. Everything aside including phone, customer service, and which OS to use, verizon's network is unbeatable. And that is what this post is about. So yea, I believe that that many people would switch once the iPhone comes to verizon, because the iPhone is the only thing worth going to At&t for in the first place.

posted on 21 Sep 2010, 09:03

21. hawk62 (Posts: 320; Member since: 21 Nov 2009)


Yes i had the gps turned on. i turned it on/off many times. then power cycled the phone. How do you know when 2.2 is coming out. end of summer is today. The article is about how verizon has the better network. it is worth switching for many people. But verizon customer service and sales have gone way down hill. These were the reasons i came to verizon years ago. But now they are the reasons i might leave. THe lies were about the hotspot and the nfl app. it is in my records that they lied about the nfl app but verizon will do nothing.

posted on 21 Sep 2010, 09:14

23. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


What did they lie about with the nfl app or the hotspot? What is there to lie about? Hotspot broadcasts to five devices, two gig limit. Nfl app allows you to follow games and listen to them on the radio for free. I was disappointed that after the first time I had to sub to v cast to get video, but hey, YOU GET WHAT YOU PAY FOR. I don't care whether I get froyo or not. Really, I don't. Phone works fine without it. Btw, ringer volume isn't an issue for me, I can hear it just fine even though I have it set to the Firefly theme, which is arguably not a great sound for getting your attention. Again, don't know about your GPS, because mine has worked perfectly every time. Are you using VZ navigator or Google's? And I'm still waiting to hear that confession, ifanboy.

posted on 21 Sep 2010, 09:17

25. gambino37 (Posts: 146; Member since: 16 Oct 2009)


End of summer is tomorrow and rumor has it the update drops tomorrow. As far as wifi hotspot and NFL go whenever you see the ads take note of the asterisks next to them stating "additional fees may apply" paying for wifi hotspot does suck though but it wasn't a lie. And seriously did you ever expect to get anything branded with the NFL logo free?

posted on 21 Sep 2010, 09:32

27. partyhard1 (Posts: 11; Member since: 21 Sep 2010)


New to the group guys but I took up the Driod X as a possible pull from my iPhone. I wanted to see if this phone would pull me away from Apple. Its been almost 3 weeks and I've gone through 4 Driod X's. It has been phone problems left and right and I am not happy at all with this phone. They keep replacing them and the same things keep happening. Very upset with the Driod X phone.

posted on 21 Sep 2010, 09:38

32. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


Sorry, but that's not the fault of the X. That's called warranty department. Ask about a multi fru exchange, get yourself a brand new phone. And insist that you get a brand new phone, and don't leave until you get a brand new phone. You may have to go for a different phone, but it's worth it to get away from refurbs.

posted on 21 Sep 2010, 09:42

34. partyhard1 (Posts: 11; Member since: 21 Sep 2010)


every single one of mine have been brand new past the 2nd one because i demanded it. I cant stand paying for a faulty product and I think the Driod X besides the problems I have is a good phone. Theres no bashing it besides the amount of returns and problems with it.

posted on 21 Sep 2010, 11:27

42. Whateverman (Posts: 3231; Member since: 17 May 2009)


Highly unlikely that all the X's you received were all defective, so I would probably think start looking at the apps being downloaded. If you master reset your phone and only install two or three apps per day, that would give you an idea of which one may be causing the problem. Once you install the problematic software the problem will return. Just uninstall that app, find a suitable replacement for that app and all should be fine.

posted on 21 Sep 2010, 09:35

30. jkeskel (Posts: 52; Member since: 23 May 2009)


Two things: 23 + 63 + 3 + 2 = 91 Where's the other 9% on this? And 63% want to STAY WITH AT&T?? That makes no damn sense. It's been said before, and I'll say it again. "There's a map for that." 5x more 3g coverage. Plus we'll have LTE long before AT&T does.

posted on 21 Sep 2010, 09:40

33. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


That other 9 percent was probably "not sure," which is on every survey ever.

posted on 21 Sep 2010, 17:44

46. networkdood (Posts: 6310; Member since: 31 Mar 2010)


my map tells me I have great coverage wherever I go....

posted on 25 Sep 2010, 17:11

58. ihateapple (unregistered)


My map says theres a tool immediately NORTH of my position!

posted on 21 Sep 2010, 09:58

36. Hallucinator (Posts: 344; Member since: 24 May 2010)


On a good note Verizon just updated the Droid X page stating that 2.2 is ready to go. Hopefully that helps alot of the issues. http://www.droid-life.com/wp-content/uploads/2010/09/droid-x-froyo1.png

posted on 21 Sep 2010, 10:42

38. Jeradiah3 (Posts: 1008; Member since: 11 Feb 2010)


this bit of news doesnt suprise me. i worked for the at&t cancellation dept for over a year and the biggest issue with the i-phone was coverage and the amount of dropped calls. the i-phone has revolutionalized the cell phone industry, but its just like any other smartphone: battery life, coverage is spotty, and the touchscreen freezing up. ive had the i-phone for overa omnth now and i still wonder WHY people are rioting in the streets over this phone. its a phone just like any other. i like the apps like angry birds and espn, but i can get tht on android. i wouldnt care if people left at&t to go to verizon because of the i-phone because verizon could suffer the same fate as at&t did when the i-phone is on their network....i hope not

posted on 21 Sep 2010, 17:46

49. networkdood (Posts: 6310; Member since: 31 Mar 2010)


if you really work for the company, then you better hope you do not lose your job.....

posted on 21 Sep 2010, 11:27

41. lexus (unregistered)


and yet the troll derp throws his ignorant comments around and slams android bt will not tell us the phone he uses, and pretty sure hes probably going to lie about the phone he has anyway.

posted on 21 Sep 2010, 11:59

44. Slammer (Posts: 1120; Member since: 03 Jun 2010)


Some don't have problems. My Brother in-law works for VZW and we compared My Evo with his Droid X. The Motoblur overlay seemed to periodically cause issues and conflicting communication issues internally. He reset to factory defaults and all seem to be working properly for a few weeks, then it was back to issues of lag and weird UI experiences. I am a fan of Motorola but Motoblur leaves much to be desired from my experiences. Actually, I'm not a fan of any overlay to cover stock Android. But so far HTC's Sense UI is running surprisingly well on my Evo. No complaints. John B.

posted on 21 Sep 2010, 13:58

45. DroidPro (Posts: 4; Member since: 21 Sep 2010)


IPHONE 3G/4G coming to VZW in november...confirmed last friday from VZW corp employee. Brace yourselfs ladies...

posted on 21 Sep 2010, 17:46

48. networkdood (Posts: 6310; Member since: 31 Mar 2010)


Hey, thanks for fueling the speculation with more speculation and B.S.....good job...

posted on 21 Sep 2010, 17:45

47. networkdood (Posts: 6310; Member since: 31 Mar 2010)


Wow, a lot of people buying into the media hype.....lol, get a better phone and you will see that AT&T works just fine....

posted on 21 Sep 2010, 21:28

55. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


Sure it works fine...when you don't periodically lose service for up to a week, when your signal doesn't drop completely while indoors, and when it doesn't fluctuate wildly even when outdoors. Yep, AT&T is awesome.

posted on 21 Sep 2010, 19:43

53. Bedshitter (unregistered)


AT&T sucks, always have, always will. Now that Sprint actually tries to give a shit about their customers, AT&T has become THE carrier with the worst customer service and call quality out there.

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