Pantech Matrix Pro Review

Introduction and Design

Hearing the word PRO recently in the phone industry insinuates in mind a full featured high end device. Packed with an eclectic mix of features, these PRO devices set the bar higher in terms of functionality and design from their previous incarnations. Pantech released the Duo last year on AT&T’s lineup which sported a form factor not traditionally seen used with Windows Mobile. More recently, they provided AT&T customers the Matrix which had similar design elements but deemed no longer as a full featured smart phone. The Pantech Matrix Pro is set to be the true successor of the Duo which aims to try and woe over business users who are looking to find something different with a more stream lined phone. Will the updated looks and Windows Mobile platform prove to function as smoothly and seamlessly? 

The package contains:
  • Pantech Matrix Pro
  • Charger
  • Protective Sleeve
  • User Manual
  • USB data cable
  • Starter CD
  • 3.5mm adapter


We were pleased with the overall design of the Matrix with very few dislikes about it. The same dual-slider form factor found in the Pantech Duo is used in the Matrix Pro. It sports a slick polished finish on the front with a more plastic material found for the rear. The curved edges and rounded corners give it that pebble look. It shines in the light brilliantly and emits a cool silver glow to give it a shiny look. You’ll notice that the phone is slippery because it has a just polished feel when you place it in your palm. The only downside is that it attracts finger prints and smudges more easily, but it doesn’t affect the feel in your hand. Although a little bit thicker (0.85”) and lighter (4.3 oz) than the Matrix, it still does not feel overly too large in the hand. 

You can compare the Pantech Matrix Pro with many other phones using our Size Visualization Tool.

The 2.4” screen comes to life and retains the same 240x340 pixel TFT display with 262k colors found on the Duo. Text is easily legible with no problems with clarity. Even in direct sun light, we were able to view the screen at every angle without any loss in detail.

Button layout on the face of the phone is balanced with the navigation pad taking up a good chunk of space with the center button used as the select key. Luckily the buttons are larger than the ones found with the Matrix, making it easier to press with good tactile feedback. The send, end, left, and right soft keys are flush with the surface. You will also find the circular dedicated home and back keys on the front which are slightly raised. The left side has the volume rocker with the REC key used for voice commander when held down and a quick list menu when pressed once. Charging or connecting the phone via USB requires the proprietary connection found on the right side. You’ll also find the dedicated camera key to take photos or videos. Accessing the microSD slot is quite a breeze now that it is found on the bottom of the device. Removing the back cover will give you access to the SIM card and battery (1320 mAh). Finally, the 2-megapixel camera and speaker phone can found on the rear and above the battery cover.

Sliding the phone upwards reveals the numeric keypad which illuminates with light grayish color. Keys are flush with the surface, but pressing down on them gives you that good tactile feel. Just like the face of the phone, the polished look gives off a slippery touch. Sliding the Matrix Pro the other way, left to right, exposes the QWERTY keyboard that uses the same layout found on the Duo. The Matrix had more rounded keys while the Matrix Pro’s are squarer with less spacing between them. At first look it might seem they are flush with the surface, but they are in fact slightly raised. We like how the buttons feel as you begin pressing down on them and found ourselves typing with relative ease. There are a total of three rows on the QWERTY with the numbers highlighted in silver to distinguish them from the others while everything else is black. We would have liked to see the backlighting on the buttons to be a little brighter because the dark keys had poor contrast.

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