Google Fi reportedly drops US Cellullar service from main supported network to extended roaming

This was discovered by users of the service when reaching out to Google Fi's customer service and was then promptly posted on Reddit where other users have chimed in confirming that they are receiving the same information. Chat representatives have responded to each query with somewhat conflicting information, but the one thing they agree on is that T-Mobile appears to now be the only main supported network that doesn't involve roaming.

This has, of course, been cause for concern for Google Fi customers who live in areas where the US Cellular towers are more prominent. In one chat conversation, Google Fi customer support assured that although US Cellular is not longer an official network for Google Fi, users may still be able to access it through roaming on the company's Extended Network without incurring roaming charges while using it in the United States. Additionally, the MVNO has removed its dialer code, which was required for manual switching to the carrier.

What this means for users is that they will no longer be able to manually choose a network as there is no other choice besides T-Mobile. Previously, although the setting wasn't permanent, Google Fi would allow users to manually select their preferred network. Additionally, it would automatically switch between T-Mobile and US Cellular in locations where both networks were available but one had better coverage than the other. This latest change takes both of these options away.