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Google doubles Pixel 4 XL warranty to two years under certain circumstances; is your phone eligible?

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By Alan Friedman

Published: Jul 20, 2021, 2:52 AM

Google doubles Pixel 4 XL warranty to two years under certain circumstances; is your phone eligible?

AndroidPolice says that Google is extending the warranty coverage on certain Pixel 4 XL models purchased in the U.S, Singapore, Canada, Japan, and Taiwan. Only those models with certain power-related issues are eligible for the additional year of coverage. These issues include not being able to turn the phone on, the phone restarts or shuts down randomly without a manual restart, there are issues charging with an adapter, problems with Wireless charging, and an increasingly faster battery drain.

Extending warranty coverage is usually the type of reward that you might find after a lawsuit has been settled between the phone's owners and the manufacturer. However, this is not the case and Google is seeking to reward Pixel 4 XL users for certain issues that owners of the model have been experiencing. Google notes that "other repairs are not covered by the warranty and may even supersede the extended coverage and require separate repair before any warranty-covered repairs for the listed issues can occur."

Some Pixel 4 XL users are eligible for an extra year of warranty coverage

In other words, if your Pixel 4 XL is suffering from one of the issues covered by the additional warranty period but also has a cracked display or another problem that makes it hard to repair the power-related issue, the latter must be serviced first before the extra year of warranty coverage comes into play. Google notes, "When Google or an authorized repair provider, like uBreakiFix, receives your phone, they’ll ask about your issues and inspect your phone before starting the repair to verify that it’s eligible for this program."

You can check out Google's support page for the one-year extended warranty by tapping on this link.

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Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.

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