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Apple offers free repair to fix a serious issue on a "small percentage" of iPhone 7 units

Posted: , by Alan Friedman

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Apple offers free repair to fix a serious issue on a
Apple is now offering free repairs to those with an iPhone 7 suffering from a pretty serious glitch. A component failure found on a "small percentage" of units is making it appear as though the device is not connected to a cellular network when in truth, it really is. Apple said that those units suffering from this problem were sold from September 2016 to February 2018 (that is this month, by the way) in the U.S., China, Hong Kong, Japan and Macau.

Those who already paid for a repair to fix this matter will be reimbursed by the company. This happens to be the fourth component replacement program offered by Apple for the iPhone since 2015.  Certain model numbers in different countries are eligible for the component replacement:

  • China-Model numbers A1660, A1780
  • Hong Kong-Model number A1660
  • Macao-Model number A1660
  • U.S. (includes Puerto Rico and U.S. Virgin Islands)-Model number A 1660
  • Japan-Model number A1779

If the model number on your Apple iPhone 7 matches one of the numbers listed for the country where you bought your handset, you need to contact an Apple Authorized Service Provider, an Apple Retail Store, or Apple Technical Support. You can find the locations near you, and the phone number to call for an appointment, by clicking on the sourcelink.



source: Apple

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