AT&T's fight with T-Mobile just dragged the ad watchdog into court
The company claims a first amendment right to publicize T-Mobile's misleading ad record.
AT&T is suing the National Advertising Division (NAD) to protect its ad campaign that calls out T-Mobile. Yes, you read that right: they're suing the ad watchdog, not their actual competitor.
What’s all this drama about?
You may recall that we reported on AT&T launching a new ad campaign, "Ain't Our First Rodeo," that directly targets T-Mobile. The ads claim the NAD — a watchdog part of the Better Business Bureau in charge of reviewing advertising claims of wrongdoing — has found T-Mobile's advertising to be false or misleading at least 16 times in the last four years, which is factual. However, the NAD apparently didn't appreciate being the star of AT&T's show and asked them to pull the campaign, as this violates the agreement that NAD findings couldn't be used for self-promotion.
Some companies mislead customers; others stand up for them. We think all consumers deserve to hear the truth, even if it makes T-Mobile uncomfortable.
Jeff McElfresh, AT&T's Chief Operating Officer
Why is this carrier fight any different?
The ad that started it all. | Video credit —AT&T
Do you think AT&T is justified in its filing of a lawsuit against the NAD because of the T-Mobile ad??
178 Votes
Yes
91.01%
No
8.99%
This is a tricky one
Honestly, it’s tough to pick a side here. It’s no secret that T-Mobile has a history of questionable claims; we've covered plenty of them ourselves. But let's be fair, AT&T is hardly a saint in the carrier wars, and frankly, the entire industry has a problem with transparency. So, taking sides is difficult when it feels like no one has the clean hands they claim to.
Personally, I can see why the NAD wouldn't want its rulings used as ammunition in a competitor's ad campaign—that’s a standard rule for them. It feels like AT&T is trying to claim the moral high ground as the "truthful carrier," but they don't really have the spotless record to back that up. Suing the watchdog itself is certainly a bold (and strange) strategy. We don't know how the court will rule, but one thing is for sure: this is going to be a fascinating case to watch.
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