Why American Airlines bought 17,000 Samsung GALAXY Note II units instead of the Apple iPad

47comments
Why American Airlines bought 17,000 Samsung GALAXY Note II units instead of the Apple iPad
American Airlines was looking to arm their flight attendants with a phablet or tablet so that they could be up to date on flight information, passenger's personal preferences and have answers at their fingertips to questions about connecting flights. Considering that 10,000 American Airlines pilots use the Apple iPad in the cockpit, it would seem that the iPad or perhaps the Apple iPad mini would have been a logical choice.

On the other hand, according to Lisa Canada, AA's Managing Director of Operations Technology, American Airlines maintenance personnel use the Samsung Galaxy Tab to help them quickly find the cause of a problem and the same tablet is given to passengers on American's Business Class so that they can obtain premium inflight entertainment.

Canada said that after months of testing different devices for the flight attendants, and looking at feedback from employees, "We felt that Samsung’s tablets were best suited to our enterprise environment, plus we were able to make customizations to fit our needs." And Samsung's SAFE (Samsung For Enterprise) initiative provided American Airlines with the safety that the airline wanted.


source: BusinessInsider
Create a free account and join our vibrant community
Register to enjoy the full PhoneArena experience. Here’s what you get with your PhoneArena account:
  • Access members-only articles
  • Join community discussions
  • Share your own device reviews
  • Build your personal phone library
Register For Free

Recommended Stories

Loading Comments...
FCC OKs Cingular\'s purchase of AT&T Wireless