Waterproof Galaxy S4 Active warranty won't cover liquid damage, AT&T employee complains

Waterproof Galaxy S4 Active warranty won't cover liquid damage, AT&T employee complains
Not that it comes as a huge surprise to anyone who knows how warranties get calculated, but the waterproof Samsung Galaxy S4 Active isn't covered for death by liquids. There is a strict certification for the handset, which says it can be dipped in up to 3 feet (1 meter) of water, and that shouldn't last longer than 30 minutes, if you want to be on the safe side. No beer pong, no soaking your cereals in the milk with it every morning.

In fact, even if you follow the instructions like closing all flaps and not dipping the phone in anything else than shallow water for less than thirty minutes, the warranty still won't cover it, says an AT&T employee over at XDA-Devs forum thread. What Samsung says in the warranty leaflet is the following:

Last we checked water is liquid, so, bummer. Not that other waterproof devices are any different, since these warranties are a standard fare, but the AT&T guy in the thread below complains that he took all measures he's been trained to, and his S4 Active still started acting up after doing a fish tank footage project. Word to the wise.

source: XDA-Devs

Related phones

Galaxy S4 Active
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 8 MP (Single camera)
    2 MP front
  • Hardware Qualcomm Snapdragon 600
    2GB RAM
  • Storage 16GB, microSDXC
  • Battery 2600 mAh
  • OS Android 4.4.2
    Samsung TouchWiz UI


Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless