Verizon yanks Motorola DROID Pro and Motorola Droid 2 Global from Best Buy, too cheap

Verizon yanks Motorola DROID Pro and Motorola Droid 2 Global from Best Buy, too cheap
Verizon has taken out of Best Buy's inventory Motorola DROID Pro and Motorola DROID 2 Global, possibly because the chain was selling them too cheap. The Motorola DROID Pro was going for $50, and the Motorola DROID 2 Global for $100, before Verizon got annoyed by that fact, and put a ban on the inventory, masked as some sort of a recall, although nobody has been aware of these phones having any major issues.

Sites like Amazon Wireless, Walmart Wireless and others always have better deals than the carriers, due to the commissions they get from them for hooking someone up on a two-year contract, and adding their own termination clauses on top of the carriers', but obviously Best Buy went too far this holiday season, and has incurred Big Red's wrath.

via MobileCrunch

Related phones

DROID PRO
  • Display 3.1 inches
    480 x 320 pixels
  • Camera 5 MP (Single camera)
    front
  • Hardware TI OMAP3620, 0.5GB RAM
  • Storage 1GB, microSDHC
  • Battery 1420 mAh
  • OS Android 2.3.3
DROID 2 Global
  • Display 3.7 inches
    854 x 480 pixels
  • Camera 5 MP (Single camera)
    front
  • Hardware , 0.5GB RAM
  • Storage 6.5GB, microSDHC
  • Battery 1420 mAh
  • OS Android 2.3

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92 Comments

92. kelvinkimbis unregistered

That is honestly one of the most ridiculous comments I have ever heard on this site. __________ Kelvin used cars for sale

90. DJ unregistered

when I have asked the local Best Buy cellphone questions they only could answer as much as I already knew . Now if you wanted 2 phones Verizons deal is just as good or better since it is buy one get one free on some of the droids expect for that deal that they had on the droid pro

83. Droid Salesman unregistered

I work for a Verizon Wireless store. Best Buy has a horrible return/exchange policy. If you purchase your device at a Best Buy location, please go back to that location for help. You "cheapos" probably go back to the corporate stores because Best Buy charges you for service after you purchase your phones from there. Best Buy charges $25 to set up your Bluetooth device and Verizon Wireless doesn't charge you anything. Best Buy gives you an a great price initially and no customer service after. Some of you are so ungrateful too. I hate it when someone comes into my location and demands their phone be replaced (that was purchased at Best Buy) or they will switch carriers. Would you like to know that the representative is thinking? Do me the favor and SWITCH!

87. mr. droid

Posts: 278; Member since: Aug 21, 2010

now that is an bold face LIE. i know for a fact they dont charge for any of that. i bought a bluetooth after i got my phone (about 5 weeks after) and they set it up for free. "Droid Salesman" is just trying to get people away from the best buy store and line his pockets. I will be doing you the favor and switching.. and if you have such a big deal with replacing phones, then go to corporate and tell them not to honor the one year warranty on the phone. see how far that gets you. if i have trouble, i call verizon (6-1-1) and go through there and get it done. they send me out a CPO phone of what i already have and everything is all good. plain and simple. i have insurance on my phone as well, so if i damage it, its all good. pay $50 and the insurance company (and no its not the shitty less than sub-par insurance verizon offers) and get a new phone overnighted to me and i am good to go again.

88. mr. droid

Posts: 278; Member since: Aug 21, 2010

I will note that i said "CPO pile of crap" before, but if i have an issue with one of those, i call in and tell them and have another one sent out. no big deal. yeah, with most things you get a brand new unit when its replaced under warranty but this is better than nothing i guess.

78. Invasion Bond unregistered

I guess it depends on your Best Buy store and the people working their. At my local Best Buy Mobile the people there will help with account issues and warranty issues as much as they can. They only turn people away if its something that can only be done by Verizon. For example, if customers choose Verizon's protection for a phone over Best Buys service plan there is not much they can do but tell them contact Verizon. They will back up contacts and transfer data for customers if possible. If the workers at your local store are not doing these things I would complain to management and/or best buy corporate. But for everyone person coming into a corporate store with issues from Best Buy how do you know they didn't help another 10 people that you would never see. Its kinda of hard to gauge since the corporate store would only see the people that are upset from best buy.

77. Dude Manrod unregistered

VZWOhio... i will buy my phone ANYWHERE and take it to a VERIZON store when i have problems because i PAY verizon EVERY month... CLOSE stores! there are already WAY TO MANY as it is... you hate your job? do something else... you're in the CUSTOMER SERVICE field... you know going into the job that SOME people are going to be difficult... get over yourself already...

76. VZWOhio unregistered

You probably also have to pay more cause VZW corporates stores pay to replace your phone when you know damn well you dropped it in water or cacked the screen and have the audacity to blame me and cause a big scene to get what you want. or maybe cause we credit your bill every other month when know you went over your minutes. Best Buy doesnt do that when the F-up your bill or dont tell your about pro-ration or activation fees. How about we close the stores and customer service and see how bad you cry about a mail in rebate THAT YOU GET BACK!!!!! Fix your phone yourself if you dont wanna support the employees at corporate locations

82. mr. droid

Posts: 278; Member since: Aug 21, 2010

you get a damn certified pre owned refurbished pile of crap. thats why. i have given up on letting them send me those. why should i let them sit on my money for god knows how long. i will keep my money working for me because i work hard for my money, and i am sorry, but feeding my family is far more important than you, or any other verizon employee being able to feed theirs (granted $50-100 is not a whole lot to feed one with, but thats not the case in point here)

85. Reaver unregistered

Mr. Droid...you are the reason why this country is going to hell. Let me explain something to you. When you buy from Walmart or some third part company so you can save money to 'feed' your family...someone else loses their job and therefore can't feed their's. Their lack of money slows down the economy. Multiply this by 100,000. The result? Our current economy. Jobs lost or exported to countries where you get $2.50 a day...maybe. How does an economy keep going? YOU SPEND! You're like 85% of this country. You can't take that money with you when you're dead. You don't care if I lose my job??? Wonderful. Then I won't give a damn when you lose your job because I don't feel like paying you indirectly. You know what? Better idea. Let's all not care and let EVERYTHING GO TO HELL. You are a DISGRACE to the human species. Do the country a favor and move to China.

86. mr. droid

Posts: 278; Member since: Aug 21, 2010

yeah, but see, if i spend less, i can buy more later. i spend less on a phone, then i can go out and buy an iPod, or other products. its creating more jobs, just lower paying ones. I dont work in retail or anything that deals in sales what so ever (i am a lineman at a power company) i can buy more different products of i spend less on one other one. I buy my groceries at walmart. clothes.. ordered on ebay and such. verizon still gets my monthly bill. if thats not enough, raise your prices. just dont expect me to stick around when my contract runs out. i will go elsewhere, OR maybe just give up having a cell phone all together. what will that do for the economy.. if we all got smart and got rid of the phones.

75. VZWOhio unregistered

Mail in rebates yeah they blow. I work for verizon and dont like em but em but your phones would be more expensive without. The benefit of rebates is they help pay the 25000 dollars vzw pays for every single vzw employee to get the proper training to handle issues that naturally occur in this industry and help you find the correct phone for you. plus the thousands they spend in on-going training on the new devices that come out. Best buy doesnt have to pay to give your cell phone service and speed you crave and want, so why help them its called biting your nose to spite your face. Quick fact vzw spends 5 billion a year in improving and expanding its network. the next closest carrier doesnt even spend close to a 1 billion.

79. mr. droid

Posts: 278; Member since: Aug 21, 2010

well now you can get rid of the vzw employees. wouldnt hurt my feelings one bit. if i need to do and upgrade, I go to best buy or z-wireless (premium retailer) if i need to buy one outright at retail price, i go to walmart. NO other places will get my business. no reason for me to EVER go into a vzw corporate store again.

81. mr. droid

Posts: 278; Member since: Aug 21, 2010

I pay my bill every month. thats MORE than enough. so when it comes to buying a phone, I am going to take the CHEAPEST route i can find. simple way to go about this: CLOSE SOME STORES. there are too many! that will save some money. i will not bite my nose to spite my face. why wait for a mail in rebate and still in the end pay $100 more for a phone when i can get it still for $100 cheaper.. makes NO sense to me at all.

73. natedog

Posts: 4; Member since: Dec 17, 2010

I for one DISLIKE BESTBUY OR RADIOSHACK! I have nothing but problems with customer who purchased phones from those places! Not to mention I have to take time away from PAYING customers to assist someone who has no clue wtf they are doing with their phone and transfer their contacts. Like others have said here, nobody likes MIR. I agree. But also if you want you phone properly set-up, going to a preferred retailer OR Corporate store is your best choice. Otherwise you will end up with problems when you need help and support.

72. jkristian unregistered

I like how BB, Walmart, and Target now are making the corporate stores step it up and stop holding folks money hostage. You charge me 200 freaking dollars up front so that I can wait 4-6 weeks for $100? What sense does that make. Then the thing about the corporate stores is they have the audacity to charge you $35 restocking fee for the phone should you not like it. Verizon, ATT, etc. need to chill out and revisit their jacked up fee schedules. And BB has knowledgeable techs sometimes better than the corporate stores. I'm talking from experience.

66. kdotcom

Posts: 4; Member since: Dec 17, 2010

Consumers are becoming more technologically aware. Right now you have to deal with 75 year old women trying to figure out where the end key is. Sooner then later people won't need contacts or pictures transfered because it's stored in the cloud. People know what phones their looking for. They know how to use them. People will one day set up bluetooth headsets by themselves. Sorry to anger you corporate store employees, but you slowly becoming irrelevant. You sell phones like a car salesmen, customers don't want that. Your mail in rebates are from 2001, customers don't want that. Your prices are higher then any other store or web site, customers DON"T WANT THAT. Because Verizon has an outdated business plan, you'll stay around a little longer. In the future of mobile phone sales, you no longer exist. People will buy phone online from places like Amazon or in stores from Best Buy. They will pay half the price without a mail in rebate. This is what people want. P.S I hear Best Buy is hiring.

67. mr. droid

Posts: 278; Member since: Aug 21, 2010

Exactly right. why should i pay more for the same phone?? just so some pion verizon employee can keep their job? sorry. not going to happen. I need to feed my family too. and with places like best buy selling the phones for a LOT less, I can feed the family AND get a new phone. not get a phone and feed your (verizon sales persons') family. not going to happen.

71. kabukijoe

Posts: 102; Member since: Mar 06, 2010

Go cheap labor!

80. mr. droid

Posts: 278; Member since: Aug 21, 2010

it has NOTHING to do with cheap labor, you idiot. we are talking about the last sales channel that gets the phone in the customers hand. wake up and smell the coffee.

64. mr. droid

Posts: 278; Member since: Aug 21, 2010

**NOTE** go over towww.phonescoop.com and read what is over there about the same thing. i guess a "big wig" from verizon DID in fact speak with phonescoop, and declared that there was NOT a recall on the phones (as was one of the rumors) and that bes tbuy works their inventory on their own terms, NOT based on verizon. this is ENTIRELY on best buys end. check out this: (this was copied and pasted right from phonescoop) -Responding to reports that Best Buy stores have yanked stock of the Motorola Droid Pro and Droid 2 Global due to a product recall, Verizon Wireless said that's not the case. Spokesperson Brenda Raney said in an email to Phone Scoop, "We can’t speak for Best Buy -- but both the Droid Pro or the Droid 2 Global are popular sellers. How they manage their inventory is their business but there are no recalls on those devices." Several Best Buy retail locations contacted by Phone Scoop reported that they pulled the devices from store shelves today for an unknown reason. Consumers interested in the Droid Pro or Droid 2 Global can find them elsewhere.

65. mr. droid

Posts: 278; Member since: Aug 21, 2010

My apologies to Verizon for pointing blame their direction if this is the case. IF the above IS true, then I will never shop at a best buy again. I will continue to do my business at z-wireless. (wish i could turn back time and do exactly that to be honest) because while the price is NOT as good as best buy, it is still cheaper than corporate verizon store despite the mail in rebate. the phones i was interested in would have still been free (one would have been $100) as they do NOT have droid 2 globals in yet at this time.

63. Tux unregistered

I understand it is all a big game that revolves around money. But in the end, Best Buy is still going to sell Motorola Verizon phones in some way shape or form, even if it takes a little bit for them to get permission back to do so. Because they make money, and their market share keeps increasing. If Best Buy Mobile had been a huge flop, their numbers would reflect that. Best Buy Mobile is really what is keeping Best Buy in business as a company. They certainly are not getting by on sales of any Apple Products. So long story short, all this squabbling about customer service, and who is better, really is useless. Best Buy will still sell cell phones, and the rivalry over who gives better customer service and support will rage on until the day both companies cease to exist, or cease to conduct business with each other. It's not personal, it's just about the money folks.

62. LocoPoco unregistered

I don't understand what the fuss is about... VZW store are already cheaper than Best Buy. I had just recently switched from Tmo and got 2 Droid 2's for $150.

68. mr. droid

Posts: 278; Member since: Aug 21, 2010

that was because of the BOGO deal, and after a mail-in rebate.

61. mr. droid

Posts: 278; Member since: Aug 21, 2010

OK! HERE is a for instance for you all to think about: lets throw out how old or how long a phone has been on the market. that makes no difference. lets say they all just came out yesterday here: Verizon has NO issue with best buy selling the HTC incredible for FREE with a 2 year contract/renewal. they have NO issue with them giving the fascinate out for $50.. NO issue with them handing out the vortex or ally for FREE either. so whats the big deal?? you would think they would have a big fuss about all that crap. Best Buy has to buy all that inventory, SO they have the right to sell it for what they want to. I looked at the advertisements. NOWHERE does bestbuy advertise the droid2 global OR the pro for the prices, infact, the in-store ad says right in it $179.99 for the pro and $199.99 for the global. I have a strange feeling this is something deeper than money. there has to be something different here.

56. downbeat4

Posts: 94; Member since: Dec 03, 2010

Fine...buy your phone at Best Buy or VZW online , but don't cry like a little bitch when you get charged to have your pictures transferred or phone activated when you come into my store. All of you people looking to get everything as fast as you can, as cheap as you can are the reason why there is a Walmart and a Lowes on every fucking corner. Not to mention, tiny hot rooms with young kids in them making shoes for $1.00 a day!! Your kind =FAIL

59. mr. droid

Posts: 278; Member since: Aug 21, 2010

Its called a little something called a MEMORY CARD!! they are these nice little miracles that actually STORE information on them.. (including contacts!) and can be put into different phones. amazing what a little technology can do!

60. mr. droid

Posts: 278; Member since: Aug 21, 2010

and this has nothing to do with getting cheap shoes made my some little kid. you people need to stop defending the real bully here. VERIZON! they are the reason all this is happening.

54. mr. droid

Posts: 278; Member since: Aug 21, 2010

Verizon REALLY pulled a stunt this time. i wish i hadnt upgraded with them and had gone to sprint! I got my droid 2 last night, didnt want it activated because i wanted to get a cover and screen protector for it, so i got home and was putting it all together and noticed it was making a lot of strange sounds and plastic pieces were loose, so i exchanged it this morning. they couldnt activate the phone. it was coming back as a pre-paid phone. GRRRR!! store rep said it should be fixed in a few hours, and to just try it later after i had the second one set up the way i wanted it. so i waited. tried to activate. same thing!!!! so i went to bestbuy again, spent an hour and a half sitting there while a rep there was on the phone. they said that ANY droid2 global AND droid pro IS being pulled and that they will not be able to be activated if it was from best buy inventory. SO i said screw this. exchange it out for an LG ally. did that. it works great. no need for all the fancy sh!t. BOTTOM LINE: what verizon did was and IS downright WRONG. the ones that a customer had IN hand should have been able to be activated. NOW I am done. if i was thinking i would have said, NO. screw that upgrade. null and void it, and sign me up with sprint. Verizon: you are crooks. liars. thieves. the rest of our lines are able to be deacted and cancelled for around $100 except for two of them (we have five) and thats exactly whats going to happen.

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