Verizon service down; calls aren't connecting, but texts might go through (UPDATE)

Verizon service down; calls aren't connecting, but texts might go through (UPDATE)
If you're a Verizon subscriber, you might be having issues making and taking phone calls right now in the U.S.. We can tell you for sure that calls being placed to and from South Florida are disconnecting within seconds after being picked up. So far, data and text seem to be working okay. If you need to get a message out, you might want to consider texting it.

Over at downdetector.com, the number of complaints about Big Red's service rose from just 4 this morning to a recent peak of 55. 40% of those contacting the downdetector website say that their mobile internet isn't working, while 38% are having issues making and taking calls. 20% say that their landline based internet service is not working.

UPDATE: Even though the outage map still shows blotches over certain areas of the country, it seems that Verizon's cellular service is up and running.

Cities where most of the complaints are coming from include Charlotte, New York, Brooklyn, Washington, Philadelphia, Houston, Orlando, Atlanta, Chicago, and Baltimore. However, the outage map shows major issues in the north and southeastern U.S., California, and parts of Texas.

We will update this story once service returns, so keep checking in.

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15 Comments

1. alligator

Posts: 93; Member since: Jan 09, 2016

I don't know why every second article have to be related to US. PA, do you know that there are many other countries in the world?

2. brady5371

Posts: 2; Member since: Oct 18, 2018

Well, considering the outage is in the US, and apparently you are not - why are you even commenting?

3. palmguy

Posts: 974; Member since: Mar 22, 2011

ba dum tss

8. NarutoKage14

Posts: 1312; Member since: Aug 31, 2016

No further comment.

7. sgtdisturbed47

Posts: 965; Member since: Feb 02, 2012

I wonder where most of the PA readers reside.

9. lyndon420

Posts: 6589; Member since: Jul 11, 2012

Are there any tech sites based in other countries reporting on this Verizon outage? Or are you playing the 'me too' card just to find something to become offended about?!

13. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

PA is based in the US. If you hadn’t noticed, Americans do not care what happens in other countries.

14. andynaija

Posts: 1253; Member since: Sep 08, 2012

Last I remember PA is based in Bulgaria.

15. DirtyDan

Posts: 13; Member since: Jun 13, 2011

Shut up. Find a new website to follow.

4. palmguy

Posts: 974; Member since: Mar 22, 2011

First YouTube is down, now Verizon is down, cats and dogs living together Mass Hysteria! :-P

5. mbp432

Posts: 50; Member since: Nov 13, 2014

I think Verizon is always down for me as slow as their Internet is, lol!!!

6. Vokilam

Posts: 1140; Member since: Mar 15, 2018

I believed Verizon ads and after 16 Years finally switched from AT&T. And guess what - it is slow. They might have more rural coverage somewhere - but i didn’t care for that. I really thought they were better service - they’re NOT! I’m switching back the moment my contract is over. Verizon is slower (at least in my area), at least when at&t throttles during this peak hours you actually get webpages to load - Verizon cuts you off entirely for few minutes at a time. Screw them.

10. strategic_developer

Posts: 1627; Member since: Jul 17, 2018

Well, it's a network. And last I check morenusers mean slower. But being slow and always available is better than fast and never being. VZW has never been slow where I live. But ATT and TMO are terrible.

12. droiduh

Posts: 97; Member since: Jun 04, 2015

Yeah me too. Verizon has been great especially the whole East Coast (Maine to FL). Sure there are few dead spots but still have more coverage than my Parents (TracFone) got.

11. droiduh

Posts: 97; Member since: Jun 04, 2015

Didn't notice any issue at all today. Wasn't aware of a problem until I came here.

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