Verizon admits that a "small number" of DROID X handsets are experiencing screen issues

Verizon admits that a "small number" of DROID X handsets are experiencing screen issues
Although we've been witnessing some issues plaguing some of the most recent smartphones of late, the issue affect the just launched Motorola DROID X doesn't look to be too widespread. Verizon and Motorola actually came out to address the issue which happens to be experienced by a “very small number” of DROID X handsets – it's actually affecting one-tenth of one percent of units. For those who are plagued with this nagging problem, you can essentially contact either Motorola or Verizon Wireless customer service to get a replacement. However, it's not clear if they'll receive their replacements in a timely manner or if they'll have to wait some time before receiving them. Verizon said in their full statement regarding the matter, “Verizon Wireless and Motorola are aware of a very small number of DROID X units that have experienced a flickering or banding display. Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact a Motorola customer support center or Verizon Wireless.”

Motorola DROID X MB810 Specifications | Review

source: Engadget

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46 Comments

36. joey18

Posts: 698; Member since: Jul 20, 2010

why people talk more apple problems then motorola isues now motorola has to hire steve jobs to splain motorola fake screan droid so if going to complain droid are more better phones i stay with iphone antenna bumper help but change the scream is replace the hall phone

37. gambino37

Posts: 146; Member since: Oct 16, 2009

Ummm......what?

40. zuno gyakusatsu

Posts: 257; Member since: Mar 16, 2010

what language are you speaking?

42. CODYPHOBIA

Posts: 58; Member since: Jun 21, 2008

What he said was.... "Drrrooooooiiiiddd"

46. phonedemocracy

Posts: 98; Member since: Sep 30, 2009

I'm pretty sure you can't understand him because his mouth is full of Apple's cock. I'm sure theres an app for that.

34. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

Motorola Droid X has defective screens for a very few. Where the iphone 4 was just flat out a poor design choice where to put the antenna.

35. josuearisty

Posts: 148; Member since: Sep 30, 2009

I hope that the coming devices have no problems.

18. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Sheesh, negative two on my above comment? What'd I say? Do people have a problem with me speaking the truth, that Moto and Verizon actually did a pretty good job of handling this (soon to be non) issue?

27. Cali_E

Posts: 196; Member since: Sep 24, 2008

i dont understand that either sniggly, ill give u a +1

30. gambino37

Posts: 146; Member since: Oct 16, 2009

Yea it's dumb. It's like if steve jobs hit someone with his car and says it was the victims fault for getting in his way. The iSheep are pretty much saying that it's ok to make mistakes and never take responsibility for them. Lol I would hate to see how they raise their children.

11. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Aaaaaaaaaaaaannnnnnnnnnnnnnddddddddddd............ BAM! Motorola and Verizon knock it out of the park, actually admitting the issue and working to remedy it. Amazing how that works. Every phone that has ever come out ever has had at least some copies which fuck up. At least Moto has admitted it, UNLIKE the horrible touch screens on the Glyde, laundry list of problems with the EnV series, and horrible track record of Nokia overall as of late. So instead of seeing this issue blown completely out of proportion by all sides involved, we'll see the initial problem die down, the victims get working handsets, and Droid X will go down as the complete opposite of a fiasco. Oh yeah, and Steve, just in case this wasn't enough to make you realize it on your own, let me reiterate for you: Admitting when there's a legit issue without trying to blame everyone else and do as little as possible to remedy it... ISN'T. THAT. HARD.

3. phoenix87

Posts: 19; Member since: Jul 03, 2010

At least their not pulling an Apple; blaming other carriers, saying that no carrier is perfect and all carriers have weak spots. LOL.

39. Mightymack

Posts: 74; Member since: Jul 16, 2010

Speak on!! lol

2. ilia1986 unregistered

Well - that shows that the iPhone 4 isn't the only one with technical problems out there upon release (shock!). Now all we need is a bunch of youtube videos showing this issue in action, several blogs to publish about it 24\7, some independent body (like CR) to not recommend it, and a million of fanboys and haters battling with each other - and we got ourselves Displaygate.

4. theman414

Posts: 132; Member since: Jun 08, 2009

Lol. Although Droid is a decent phone it isn't nearly as popular as iPhone so we won't see the same response. Most people don't care

6. gambino37

Posts: 146; Member since: Oct 16, 2009

HA HA none of that will happen because Verizon and Moto have stepped up to the plate and IMMEDIATELY admitted the problem and are replacing faulty units. Thats the problem with the whole iPhone 4 fiasco. Jobs was so quick to point out what other phones had "problems like his". What he should have concentrated on was "Dang we messed up and we will do everything in our power to fix it and satisfy our loyal sheep....er customers.". At the very end of his conference was the free bumper announcement. Almost like it was something he never wanted to do but his PR guys and lawyers made him do it. Just bad business if you ask me.

7. ilia1986 unregistered

I guess we'll have to see just how much financial damage this 'bad business' will cause them - because as of right now - as their CFO said - they are selling every unit they make. That means that not even one iPhone 4 is left just lying on the shelves for more than a day afaik. I am no PR expert - but I believe that Steve and all his bunch know much more about PR than all the web bloggers on the entire world wide web combined.

9. phoenix87

Posts: 19; Member since: Jul 03, 2010

There is a reason why CR refused to rate the iPhone4. Because its was a huge F**K UP from Apple's side. If CR wouldn't have said anything I guarantee you that Steve would blame the customers for having such tight grip and the AT&T for their service.

10. ilia1986 unregistered

Actually I think that CR was kinda the last straw for Steve when it comes to patience regarding this whole issue.. He was truly puzzled at the ungodly amount of media span and coverage this whole thing received. According to him - and his statistics - that was absolutely unjustified.

16. gambino37

Posts: 146; Member since: Oct 16, 2009

I don't see how sales is a defense for Apple. Does selling millions of units make the anntenna problem disappear? NO! It just means there are millions of stupid people who will blindly buy an Apple product without doing research first.

17. gambino37

Posts: 146; Member since: Oct 16, 2009

I also wasn't aware that Steve Jobs had the best PR team in the world. LMAO. What a joke.

20. jogutier

Posts: 324; Member since: Feb 12, 2010

Hey since u know jobs so good. Do u think u can ask him if I can borrow some money. ;)

23. Sniggly

Posts: 7305; Member since: Dec 05, 2009

@gambino It's like arguing that since Transformers 2 was the second highest grossing film released in 2009, that it was a perfect movie, not flawed in the slightest, and should have won Oscars and numerous other accolades for the acting, story, direction, and catering service utilized.

24. ilia1986 unregistered

A movie is a matter of personal taste. A smartphone is a matter of overall quality.

28. gambino37

Posts: 146; Member since: Oct 16, 2009

Sorry dude but you just sealed your own fate with that comment. Unless you think the iPhone 4 is perfect in overall quality.

29. Sniggly

Posts: 7305; Member since: Dec 05, 2009

*ahem* No, there are some things in movies which can be objectively decided, and are NOT matters of personal taste.

33. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

Both laughable and laffable. This guy is killing me today... I didn't realize it was open mic night at the Chuckle Bucket.

38. Mightymack

Posts: 74; Member since: Jul 16, 2010

But the problem is not on every phone! EVERY iPhone had the signal problem.

41. ilia1986 unregistered

Not true. The "Antennagate" is affecting only a small percentage of phones.

44. cc16177

Posts: 312; Member since: May 09, 2010

From what i understand almost every iPhone has the issue but it is only experienced by some due to the fact that it does not entirely kill your signal it just drastically reduces it... so if you are in an area with a somewhat weak signal already you will lose your signal altogether. Typed from my Droid X being held in my left hand.

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