Verizon admits that a "small number" of DROID X handsets are experiencing screen issues

Verizon admits that a
Although we've been witnessing some issues plaguing some of the most recent smartphones of late, the issue affect the just launched Motorola DROID X doesn't look to be too widespread. Verizon and Motorola actually came out to address the issue which happens to be experienced by a “very small number” of DROID X handsets – it's actually affecting one-tenth of one percent of units. For those who are plagued with this nagging problem, you can essentially contact either Motorola or Verizon Wireless customer service to get a replacement. However, it's not clear if they'll receive their replacements in a timely manner or if they'll have to wait some time before receiving them. Verizon said in their full statement regarding the matter, “Verizon Wireless and Motorola are aware of a very small number of DROID X units that have experienced a flickering or banding display. Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact a Motorola customer support center or Verizon Wireless.”

Motorola DROID X MB810 Specifications | Review

source: Engadget

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46 Comments

1. narley

Posts: 357; Member since: May 14, 2009

weird how easy it is to ADMIT that something can go wrong with technology. good JOBS not being MORONs verizon.

5. phoenix87

Posts: 19; Member since: Jul 03, 2010

LOL. I think I know what the "i" stands for in iPhone.... ignorant.

8. *HOVA*

Posts: 564; Member since: Dec 11, 2008

I'd say it's a little harder to admit fault with the iPhone signal bars dropping then a picture of what you see above. But hey, I'm just thinking logically, I realize that's frowned upon by most of you.

12. tallica05

Posts: 93; Member since: Dec 26, 2009

-1 Hova -1

13. dongdou

Posts: 49; Member since: Jan 18, 2009

-2 hova -2

14. gambino37

Posts: 146; Member since: Oct 16, 2009

Why is it harder to admit fault on the iPhones issues? It's already a PROVEN fault. The phone has problems period. Doesn't matter if it's with the screen, or battery, or anything else. Oh but wait there I go using common sense again.

15. tallica05

Posts: 93; Member since: Dec 26, 2009

cause ignorance is bliss in apples eyes... -1 HOVA -1

19. jogutier

Posts: 324; Member since: Feb 12, 2010

And its another thing to be told that the reception Is going to suck if u build it a certain. Then still build it. I guess when your in a apple colt. Your told something by jobs u just don't it. That's pretty dumb to.

21. jdoc611

Posts: 17; Member since: Mar 17, 2010

Learn how to use proper capitalization your idiot. You might want to worry about that before you call other people morons.

22. tallica05

Posts: 93; Member since: Dec 26, 2009

Look who's calling the kettle black... "Learn how to use proper capitalization (your) idiot" Just saying...

25. dongdou

Posts: 49; Member since: Jan 18, 2009

Well the thing that is wrong with you comment Jogutier is that he was capitalizing in the right areas. You should really double check yourself before making yourself look dumb attempting to call someone else dumb. Use that edit button and fix it. -1

26. dongdou

Posts: 49; Member since: Jan 18, 2009

Let me eat my own words. I meant to reply to Jdoc611 -1 for me.

31. jdoc611

Posts: 17; Member since: Mar 17, 2010

Touche... lol

32. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

-9 hova!

43. narley

Posts: 357; Member since: May 14, 2009

you're a moron... you're too dumb to actually realize the reason for the capitalization is to show JOBS MORON in a sentence. god you're stupid jdoc611. -1

45. Gowireless

Posts: 85; Member since: Feb 23, 2010

what was it 1tenth of a percent of xs had a problem we should ask steve how many of hes crapples had problems but it can be fixed with a case thats a joke shouldnt have to buy a case just to make your phone work iphone=fail

2. ilia1986 unregistered

Well - that shows that the iPhone 4 isn't the only one with technical problems out there upon release (shock!). Now all we need is a bunch of youtube videos showing this issue in action, several blogs to publish about it 24\7, some independent body (like CR) to not recommend it, and a million of fanboys and haters battling with each other - and we got ourselves Displaygate.

4. theman414

Posts: 132; Member since: Jun 08, 2009

Lol. Although Droid is a decent phone it isn't nearly as popular as iPhone so we won't see the same response. Most people don't care

6. gambino37

Posts: 146; Member since: Oct 16, 2009

HA HA none of that will happen because Verizon and Moto have stepped up to the plate and IMMEDIATELY admitted the problem and are replacing faulty units. Thats the problem with the whole iPhone 4 fiasco. Jobs was so quick to point out what other phones had "problems like his". What he should have concentrated on was "Dang we messed up and we will do everything in our power to fix it and satisfy our loyal sheep....er customers.". At the very end of his conference was the free bumper announcement. Almost like it was something he never wanted to do but his PR guys and lawyers made him do it. Just bad business if you ask me.

7. ilia1986 unregistered

I guess we'll have to see just how much financial damage this 'bad business' will cause them - because as of right now - as their CFO said - they are selling every unit they make. That means that not even one iPhone 4 is left just lying on the shelves for more than a day afaik. I am no PR expert - but I believe that Steve and all his bunch know much more about PR than all the web bloggers on the entire world wide web combined.

9. phoenix87

Posts: 19; Member since: Jul 03, 2010

There is a reason why CR refused to rate the iPhone4. Because its was a huge F**K UP from Apple's side. If CR wouldn't have said anything I guarantee you that Steve would blame the customers for having such tight grip and the AT&T for their service.

10. ilia1986 unregistered

Actually I think that CR was kinda the last straw for Steve when it comes to patience regarding this whole issue.. He was truly puzzled at the ungodly amount of media span and coverage this whole thing received. According to him - and his statistics - that was absolutely unjustified.

16. gambino37

Posts: 146; Member since: Oct 16, 2009

I don't see how sales is a defense for Apple. Does selling millions of units make the anntenna problem disappear? NO! It just means there are millions of stupid people who will blindly buy an Apple product without doing research first.

17. gambino37

Posts: 146; Member since: Oct 16, 2009

I also wasn't aware that Steve Jobs had the best PR team in the world. LMAO. What a joke.

20. jogutier

Posts: 324; Member since: Feb 12, 2010

Hey since u know jobs so good. Do u think u can ask him if I can borrow some money. ;)

23. Sniggly

Posts: 7305; Member since: Dec 05, 2009

@gambino It's like arguing that since Transformers 2 was the second highest grossing film released in 2009, that it was a perfect movie, not flawed in the slightest, and should have won Oscars and numerous other accolades for the acting, story, direction, and catering service utilized.

24. ilia1986 unregistered

A movie is a matter of personal taste. A smartphone is a matter of overall quality.

28. gambino37

Posts: 146; Member since: Oct 16, 2009

Sorry dude but you just sealed your own fate with that comment. Unless you think the iPhone 4 is perfect in overall quality.

29. Sniggly

Posts: 7305; Member since: Dec 05, 2009

*ahem* No, there are some things in movies which can be objectively decided, and are NOT matters of personal taste.

33. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

Both laughable and laffable. This guy is killing me today... I didn't realize it was open mic night at the Chuckle Bucket.

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