Update being sent to Samsung Galaxy Note 3 to fix a problem with third party "S-View" cases

Update being sent to Samsung Galaxy Note 3 to fix a problem with third party "S-View" cases
Ever since the Samsung Galaxy Note 3 received the Android 4.4 update, the phablet has stopped supporting third party S-View cases. These are the cases that have a cut-out opening for the screen, and when the case is closed, it sets off a special screen mode. Originally, the Korean based manufacturer claimed that this problem did not exist, and suggested that owners of the device stick to Samsung branded accessories.

However, after further review, Samsung's original call was overturned (see what we did there?) and the company announced that it will send out an OTA update that will fix the problem. In a statement, Samsung made sure to note that it will continue to offer "support and solutions" to all Samsung branded, and non-Samsung branded accessories that have an issue.

No precise date was announced for the update, although Sammy did say it would push it out "shortly".

source: ArsTechnica via AndroidCentral

Related phones

Galaxy Note 3
  • Display 5.7 inches
    1920 x 1080 pixels
  • Camera 13 MP (Single camera)
    2 MP front
  • Hardware Qualcomm Snapdragon 800, 3GB RAM
  • Storage 64GB, microSDHC
  • Battery 3200 mAh
  • OS Android 5.0 Lollipop



13. omarobaid

Posts: 1; Member since: Feb 22, 2014

Hey everyone .. i have a problem and i need your help please :( , i bought my galaxy note 3 a month ago .. and it keeps giving me (whatsapp has stopped )even though that sometimes im not using whatsapp! And sometimes gives me (google play store has stopped) and of course exits it, it is really annoying ! Sometimes it gives me that msg for whatsapp and keeps showing every 3-4 seconds!!!!!! I cant type a full sentence.. and this msg shows for a game as well.. i tried the factory reset and tried uninstalling the app with the problem and still wont work.. and i tried clearing cache but still not working.. i cant uninstall google play store so i cant connect the problem with anything ! My note 3 is new so i shouldnt face such problems .. it gives me (android.process.media has stopped ) too :/ these msges are really killing me .. anyone just help me :/

8. Andrewtst

Posts: 697; Member since: Jan 25, 2009

Due to this stupid decision, developer deep check thru and notice a simple by pass checking can activate the S View function by putting a magnet at bottom left only. That useless chip is not needed at all to activate the S View function. http://forum.xda-developers.com/showthread.php?t=2620399&page=4

3. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

the next big thing is not working..

5. oister85 unregistered

The next big thing is awesome.

7. ardent1

Posts: 2000; Member since: Apr 16, 2011

The next big thing was overpriced.

12. Adithya7184 unregistered

The next big thing is not yet launched

2. _Bone_

Posts: 2155; Member since: Oct 29, 2012

Samsung probably just tested out how many use 3rd party stuff to know how popular these smart cases are, which is close to impossible to tell unless... well, this.

1. Dingy_cellar_dweller

Posts: 339; Member since: Mar 16, 2013

This weeks update was last weeks new feature. Samsung you remind me of a young Apple.

4. Just.Saying

Posts: 132; Member since: Apr 04, 2013

Excuse me but, At least Samsung solved the problem, apple would have said "You're closing the case wrong"

6. ardent1

Posts: 2000; Member since: Apr 16, 2011

Sorry, but THAT IS SUCH a dumb comment. There's a huge difference between Steve Jobs and Apple.

10. tuminatr

Posts: 1193; Member since: Feb 23, 2009

yea Jobs is dead

9. Dingy_cellar_dweller

Posts: 339; Member since: Mar 16, 2013

When my currant Samsung needs replacing, it will be with another brand. Not because of this latest mishap but because of the region lock fiasco. Since I buy my phone's new and outright I'm not feeling this company any more.

11. Adithya7184 unregistered


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