Trouble logging into your bank app with Touch ID on iOS 13? Shake your iPhone...

Trouble logging into your bank app with Touch ID on iOS 13? Shake your iPhone...
Millions of people are yet to jump to an iPhone with a Face ID module, which have only been around for two years or so. Given today's extended upgrade cycle that has gone from two to three years already - due to high prices and phones getting better - we'd wager to guess that millions of iOS users have upgraded to 13 or even the latest 13.1.1 version while still rocking an iPhone 8 or iPhone 7 with Touch ID.

Well, those users are in for a surprise due to one unpleasant little bug in iOS 13 that prevents the splash login screen that demands you place a finger on the Touch ID module from showing over a variety of apps - from banking ones like those of Chase or Wells Fargo, to credential managers like 1Password.

What do? Well, the authentication screen is apparently still there, just the overlay is drawn as a fully transparent and invisible one, so if you are used to the visual prompt to place your finger on the TouchID module, there is none. 

Perplexing as it may sound, shaking your iPhone usually makes the screen appear, or you could simply press your digit against the home key to authorize the login without the actual screen. Apple should be nipping this in the bud pronto, but until it does, remember to shake or bake if you need Touch ID for your password manager or banking app.

Related phones

iPhone 8
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A11 Bionic, Hexa-core, 2390 MHz
  • Storage 256 GB
  • Battery 1821 mAh(14h talk time)



1. gadgetpower

Posts: 283; Member since: Aug 23, 2019

This is one of the reason why apple face id is better, just open the bank app then with your face staring on the screen then you’re in.

3. Tipus

Posts: 894; Member since: Sep 30, 2016

Shake it baby! :))) Lmao :))

5. JCASS889

Posts: 564; Member since: May 18, 2018

Or with my s9 just move my finger ever so slightly over the sensor and I'm in, see both are equally as fast. Can your face Id unlock when in your pocket? My fingerprint can, so my phone is unlocked and at the homescreen before I even look.

2. shiv179

Posts: 176; Member since: Aug 08, 2012


4. Vancetastic

Posts: 1567; Member since: May 17, 2017

iOS 13.1.2 incoming....

9. Vancetastic

Posts: 1567; Member since: May 17, 2017

...and according to the Verge, it's almost here!

6. Wazupmrg

Posts: 188; Member since: Apr 10, 2017

"it just works....". Lol

8. slim3bdo

Posts: 186; Member since: Jun 05, 2017

Nice software from apple , clean , full of features . And to those who don't understand sarcasm it translate to , wow iOS is shiity software full of bugs with update the bring more bugs than it kills .

10. TBomb

Posts: 1568; Member since: Dec 28, 2012

So the function is there... just not the on-screen prompt. Is it an accelerometer-based issue?

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