T-Mobile eliminates taxes and fees on T-Mobile One for subscribers who agree to AutoPay

T-Mobile eliminates taxes and fees on T-Mobile One for subscribers who agree to AutoPay
T-Mobile just made its latest Un-carrier announcement at CES, and this one is aimed right at your wallets and purses. Taxes and fees on T-Mobile One are now being removed from the invoice. The price you see advertised will be the price you pay. While this has been a staple of pre-paid service, T-Mobile is bringing this to postpaid as it goes "All-In on T-Mobile One." For example, a family of four paying $40 a month won't have any taxes or fees applied to their account as long as they sign up for AutoPay.

The nation's third largest carrier will now pay you for unused data. Use 2GB of data or less in a month, and T-Mobile will give you a credit of $10 per line on your next bill, for up to 12 lines. And for those who still start shaking when they remember those days of signing two-year contracts, T-Mobile is introducing the Un-contract. This time, it is the carrier that signs as T-Mobile promises not to change the price of your T-Mobile One plan from current levels unless you want to change it. So the price of your unlimited 4G LTE service will never rise from the current price.

And starting tomorrow, T-Mobile is giving those who switch to the Un-carrier $150 per line up to $600 for a family of four. No trade-in or equipment financing is required. As many as 12 lines can be moved to T-Mobile, and the money can be spent anyway you want to. That comes in handy if you want to pay off some of the markers you've picked up playing craps in Las Vegas during CES.

T-Mobile wants to see your fee faces, or the face you make when you have to pay a huge fee to one of its competitors. Send a selfie to Twitter, Instagram and Facebook using hashtag #FeeFace. A daily #FeeFace contest will be held and the daily winner will get a free smartphone of their choice from T-Mobile, a free year of T-Mobile One, and a pair of Beats headphones. One Grand Prize winner will receive a four-night, five-day trip for two to Las Vegas with first-class airfare, deluxe accommodations, a private driver, tickets to the hottest shows at T-Mobile Arena and an undisclosed amount of cash.

Starting on January 22nd, current T-Mobile subscribers can also go All-In on T-Mobile One by switching to the plan that comes with taxes and fees already included in the monthly price. Current subscribers can also use the T-Mobile app or the T-Mobile website to make the change.


T-Mobile also announced preliminary fourth quarter results which had several positive highlights:

  • 2.1 million total net customer additions
  • 1.2 million branded postpaid net customer additions
  • 933,000 branded postpaid phone net customer additions
  • 541,000 branded prepaid net customer additions
  • Branded postpaid phone churn of 1.28%, down 18 basis points

Preliminary results for the carrier's full year (2016) revealed the following:

  • 8.2 million total net customer additions
  • 4.1 million branded postpaid net customer additions
  • 3.3 million branded postpaid phone net customer additions
  • 2.5 million branded prepaid net customer additions

All in all, it was another positive year for T-Mobile as the carrier once again made some innovative changes to the wireless industry, and added more than 3 million new postpaid phone subscribers.


source: T-Mobile

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13 Comments

1. dnomadic

Posts: 415; Member since: Feb 20, 2015

How is this not the greatest mobile deal ever...Aside from the 480p streaming video,if T-Mobile is in your area you need to suck it up. I neither the bullet last year when they had the 4 lines of unlimited for 150 with full resolution video streaming. Aside from a few dead spots in the woods,and deep in buildings, you can't beat TMobile. Speed is great, calls clears, coverage is pretty good (still can't touch Verizon), customer service in store and on-line have been really good....And now this deal, contemplating giving up my deal for this... Living John

10. gersont1000

Posts: 473; Member since: Mar 13, 2012

It would be a big mistake to move to the new plan. I'm guessing you pay about $20 in taxes and fees so the 150 goes up to 170. 5 lines on the new plan would be $180 (assuming the fifth line is also $20 like the 3rd and 4th, but I don't think it is, I think it's higher). So right there you're paying more, your streaming video is limited in speed, and you would have to pay $15 extra per every line on which you want high speed hotspot. Sure, you would be missing out on the future phone deals, but I'd rather save on the service.

12. ECPirate37

Posts: 331; Member since: Jul 14, 2011

I'm keeping my old plan. I'm on the Simple Choice plan (I believe that is what it is called). I have five lines with 10gig of data plus rollover, and I pay $144 a month (including all fees & taxes). I can tether all I want, and I have the HD streaming feature. I'm sure happy with T-Mobile.

13. sniper1087

Posts: 537; Member since: Dec 31, 2011

actually you were correct, each line after the second is $20 bucks with autopay up to 8 lines.

2. talon95

Posts: 998; Member since: Jul 31, 2012

My fee face is for the $900 T-mobile charged me for the Note 7 I returned to them through Jump On Demand, that they still haven't credited back to my account. It should be illegal to charge a customer for the full value of a lease that was recalled and returned. Imagine if they did that with cars and put $40k on your credit card.

5. joevsyou

Posts: 1091; Member since: Feb 28, 2015

when people owe you money like landlords or bogus fees. go downtown and fill out a small claims court paper and pay the $35 fee. watch how fast you get your money back when they get a summons letter

8. sniper1087

Posts: 537; Member since: Dec 31, 2011

hold on what? did you returned the phone? because they should have instantly credited your account with the amount of the full phone, and offset afterwards meaning they give you a huge credit and the month after you get charged for the phone because they already applied it to pay for it on the bill. if the rep that took your phone back did not call to get the finance or lease removed, then is his fault. I have seen cases where customers got confused and want to be clear on this end, you get a credit one month and you dont pay your bill because you have a negative balance due to the credit, well guess what there was a balance generated and the next bill willl have 2 bills one that was not payed and also the full price of the note 7, I have seen this happened a couple of times and when you do the numbers it adds up to the right amount.

3. djcody

Posts: 228; Member since: Apr 17, 2013

What's about 9 lines account? How much I will pay for it??

6. joevsyou

Posts: 1091; Member since: Feb 28, 2015

sounds like that would fall into business...

4. DnB925Art

Posts: 1168; Member since: May 23, 2013

I have 6 lines with 10GB data each line for $102/month. Even after taxes and fees on T-Mo it's only $120/month. Comes out to $20/line (4X10GB family match plan for $120, add 2 lines for free promo couple of months ago and government employee discount of 15% $120-$18=$102). Binge On and Music Freedom is all I need and I hardly ever touch all my 10GB or my additional 10GB stash.

7. Belizeancharms

Posts: 2; Member since: Jan 05, 2017

I use prepaid and last year they started to charge tax.

9. trojan_horse

Posts: 5868; Member since: May 06, 2016

The #FeeFace contest is pretty hilarious as it gets.

11. gersont1000

Posts: 473; Member since: Mar 13, 2012

I wonder if the government employee discount will be able to be applied on these plans. Anybody know?

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