T-Mobile to give free signal boosters to customers unhappy with network coverage

T-Mobile to give free signal boosters to customers unhappy with network coverage
With its powerful hardware, variety of useful features and extensive selection of apps, the smartphone that lays in your pocket is truly one versatile device. However, little of that would really matter if its primary function, namely connecting you with the rest of the world, is hindered due to poor network coverage.

Now, T-Mobile appears to be working on a solution for those of its subscribers who are facing signal strength problems at their homes. It is rumored that starting September 7, the carrier will be offering a free signal booster to those of its customers who are considering ending their contracts because of poor in-home reception.

There is a catch to the whole deal, of course, as getting the device will require you to extend your 2-year service agreement. Owning a 3G/4G device is a requirement as well. Also, the gizmo will need you to have at least one bar of 3G coverage throughout your house in order to function properly. Last but not least, the signal booster needs to be returned to T-Mobile once a customer ends their contract. Those subscribers who neglect this condition may be charged with up to $500 worth of fees.

So, if you happen to be a T-Mobile subscriber and the carrier's coverage at your home fails to impress, a solution to the problem might not be that far off. Just wait for a few more days, go to a T-Mobile store and see what that free signal booster deal is all about. 

source: TmoNews


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11 Comments

1. ibap

Posts: 871; Member since: Sep 09, 2009

This is no shocker. Sprint does the same, though they show a price for the Airave on their website. I bought my first one on eBay, not knowing they would give them away. The second (current) one they gave me when that one died.

2. Alex unregistered

Just received Airave yesterday.. and I'm very happy about it.. full antenna bars.. LOL

3. Daemon

Posts: 19; Member since: Mar 07, 2011

This is a shocker considering that T-Mobile has always stood by its WiFi / UMA offering to make called over a WiFi network. Is this T-Mobile's way of admitting that the WiFi /UMA calling service they offer does not live up to its expectations? I was with T-mobile for two years with the WORST reception even with the UMA service which constantly dropped my calls. T-Mobile stated that it was because I was between three cell towers and the phone was getting confused. I went with T-Mobile based on the statements made about the UMA service and that I would be able to make and receive calls if I had no network signal but could connect to a WiFi network. It is nice to know that T-Mobile is NOW offering a signal booster / Microcell / Airrave / Range Extender or whatever you want to call it to compensate for the UMA service that worked so poorly. The other carriers have been doing this for well over a year. I guess it took a record number of customers bleeding from T-Mobile to be offered a technological band-aid to correct for the horrid network.

4. ssjassassin

Posts: 108; Member since: Aug 31, 2009

WiFi calling has worked really well for me actually. I have had zero issues with it working on my WRT54G. I thank T-Mobile for offering a zero cost service That helps me out greatly. This signal booster though is just even more added benefit that T-Mobile is committing to letting everyone pay less. Im glad that you may get this to help you out though.

6. GALAXY-S

Posts: 701; Member since: Jun 07, 2011

I have been using UMA/wifi calling for a while no. i have never had an issue with it, i use it when im out of the country and it works perfect, keeps me connected to tmobile network??

5. theo14461 unregistered

So, as I understand this, I have to go out and get a signal booster for my home, to be able to properly use my phone, and extend my contract another two years?? No thanks, I'll stick with Verizon, no reception issues.

10. gotti88

Posts: 101; Member since: Jul 06, 2011

i heard they were excellant VZW i mean but i heard that there plans are expensive as heck!

9. gotti88

Posts: 101; Member since: Jul 06, 2011

at&t does the same stuff to its called a microcell and it works wonders

11. savien808

Posts: 59; Member since: Aug 27, 2011

You can order a signal booster off ebay for 1$ and get free shipping!

12. tmobile.troubles

Posts: 1; Member since: Oct 05, 2012

I just called tmobile and they said that in order for them to send out a "free" signal booster, they will need to extend my contract with them for an extra 2 months. This isn't free! I stayed with t-mobile and now i'm regretting it even more...

13. wilsonbooster

Posts: 5; Member since: Sep 05, 2013

If T-mobile will do so then it is going to increase the demand of T-mobile carriers more and more.

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