T-Mobile takes to the sky to troll Verizon about overages

T-Mobile takes to the sky to troll Verizon about overages
T-Mobile CEO John Legere is not one to do things quietly. So when he wanted to get the word out that Verizon still charges overages for those exceeding their monthly data caps, he sent out a message by having a plane fly above Verizon headquarters in Basking Ridge, N.J., skywriting "#AbolishOverages" where it could be read by Verizon officials.

The nation's largest carrier rose to the challenge as Verizon Spokesman Jeffrey Nelson retorted on Twitter, "That time when your wireless company's CEO did a circus act to deflect the real problem: a lousy network that doesn't meet your expectations."  and "That time you found yet another form of communicating more reliable than the TMobile network. #SmokeSignals #Skywriting #PonyExpress."

T-Mobile eliminated overages in April 2014. Instead of turning the overage meter on, T-Mobile will throttle the speed of a customer's mobile internet connection once the data cap is surpassed. Verizon charges a customer $15 for each GB of data used above the data cap.

Uncharacteristically, Verizon got the last word in on Legere. Posting on the official Verizon Twitter account, the carrier wrote "We get it, sometimes messages are unclear when you're not on America's best, most reliable 4G LTE network." The tweet shows a plane skywriting the message "#1 in speed, reliability, coverage, performance," which is most likely based on RootMetrics' August report which had Verizon #1 in all of the cited categories.

source: @JohnLegere, @JNels, @Verizon



1. Cheezwiz

Posts: 500; Member since: Dec 29, 2014

For all the smack talking T-Mo does, I still haven't converted because their rural coverage sucks on my commute route. Less talk, more action T-Mo.

2. Carl3000

Posts: 240; Member since: Oct 11, 2014

They're not going to invest in rural markets were costs of setting up and running towers will be more than they make from such a small market.

5. Cheezwiz

Posts: 500; Member since: Dec 29, 2014

and yet both ATT and Verizon have done just that...which has earned my business accordingly

7. greyarea

Posts: 267; Member since: Aug 14, 2015

ATT and Verizon are both larger and have more capital in the US. They're both also historically the consumer unfriendliest carriers. Some people are stuck with them though.

42. cfprelude

Posts: 140; Member since: Oct 27, 2011

also why they charge significantly more... tmobile has a great business model. its not for everyone but they are after the 90% that live in highly populated areas. I loved vzw but hated the price. live in jax, fl and have never looked back after switching to tmobile... its lte is even faster than vzw and i get service everywhere i go (basically just here to tampa and everything in between).

8. Awalker

Posts: 1977; Member since: Aug 15, 2013

And if T-Mobile moves in that's three carriers in a very small market. It's not worth it for the few customers they'll pick up.

15. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

They have done so because they were there first...pretty simple really. However even out here, Verizon's amazing 4g LTE speeds of 2Mbps is blazing fast....oh wait. Which rural market are you in?

3. zacsaturday

Posts: 262; Member since: May 09, 2014

Damn. TMo just got told by the Big Red Daddy.

4. Metropolis75

Posts: 196; Member since: Aug 28, 2012

If I were a T-Mobile customer I would wonder why they were doing high school bulls**t.

29. discharge unregistered

I wouldn't give them high school maybe pre school... Maybe that is????

6. Awalker

Posts: 1977; Member since: Aug 15, 2013

I just cancelled my Verizon service after being with them since 2007. It was time to move on.

9. aegislash

Posts: 1495; Member since: Jan 27, 2015

I don't care how reliable Verizon's service is. Wifi (mostly) gets the job done when I'm in an area with bad coverage. Having a phone bill less than $100 with truly unlimited data is enough to make me stay with T-Mobile.

10. baldilocks

Posts: 1506; Member since: Dec 14, 2008

Instead of spending all that time and effort on putting down other carriers, how bout they work on their piss poor coverage?

16. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

working great here actually.

24. Pattyface

Posts: 1658; Member since: Aug 20, 2014

Exactly.. I wouldn't go to tmobile if it were close to free.. I travel for work and their coverage is s**t.. Its the single most important thing of a cell company.. Tmobile either put up or shut up.

39. greyarea

Posts: 267; Member since: Aug 14, 2015

Not the most important thing for all the people in urban areas it works fine for. Similarly I wouldn't go with verizon even if I lived in the sticks and it was my only option. Too awful a company to support. Difference is I know that's not the single most important thing to people, because people care about different things. Such a tough guy for a phone site

44. Pattyface

Posts: 1658; Member since: Aug 20, 2014

Since whenwwould coverage not be the single most important thing on a cell package? You sir make no sense.. And yes if you must know I'm a tough guy :)

45. ShadowHammer

Posts: 204; Member since: Mar 13, 2015

He answered your question in the very first line. In many urban areas, the major carriers all have adequate coverage, so coverage is not the single most important thing to those people when picking a cell provider. That being said, I agree with you that I would like to see T-Mobile investing more in boosting their network vs silly publicity stunts. Maybe it actually gets a few converts from Verizon, but it doesn't come off as very professional either way.

47. greyarea

Posts: 267; Member since: Aug 14, 2015

Im saying coverage, around the country including the sticks you travel for work, is in fact not the single most important thing to every cell user in the states. For developed urban areas that people don't need to leave often, it's not a problem. Are you really so shocked not everyone is on the exact same page as you?

26. BobbyDigital

Posts: 2125; Member since: May 29, 2014

Great for me too. And I'm up by Canada!

30. matistight

Posts: 986; Member since: May 13, 2009

Instead of spending all your time and effort on putting down T-Mobile, how bout you tell them to work on their "piss poor coverage" by talking to them directly?

34. true1984

Posts: 865; Member since: May 23, 2012

I have. Nothing happened because coverage still sucks where I live and I don't even live in a rural area. It's either Sprint or Verizon and Sprint is way cheaper

11. Mxyzptlk unregistered

I find it funny when companies make fun of each other.

14. shiftt

Posts: 333; Member since: May 03, 2015

Right, all of these butthurt customers are putting down T-Mobile in the comments but I also find it very funny how carriers go at it. *grabs popcorn*

23. tedkord

Posts: 17357; Member since: Jun 17, 2009

Except when they're making fun of Apple.

12. fergie130

Posts: 18; Member since: Sep 12, 2013

Verizon, and Sprint suck AT&T better than those two and T-mobile number one!

21. teerex42

Posts: 221; Member since: Jun 14, 2012

You're f;'u;'c;'k;'i;'n;'g druuuuunk lol T-crapo's service SUUUCKS. No comparison to VZW's service. I get TRUE unlimited data with VZW and their 4G reaches way farther then t-crapo where I frequent. There is no comparison!!!!! T-crapo barely has 2G where I go, let alone 4G and I get speeds of upwards of 40 mbps down with VZW in even small towns in the area!! T-crapo is lucky to have 2g in that area which is worthless!!!

27. BobbyDigital

Posts: 2125; Member since: May 29, 2014

And yet in the Bronx, Queens and New Jersey Verizon service is practically nonexistent.

35. true1984

Posts: 865; Member since: May 23, 2012

Every time I go back to jersey Sprint's LTE gives me 40 Mbps down and that's why I stuck with them

33. discharge unregistered

Number 3rd lol they just barely passed sprint in 4th lol

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