T-Mobile reports smaller profit in Q3; 77,000 customers flee on a net basis

T-Mobile reports smaller profit in Q3; 77,000 customers flee on a net basis
T-Mobile reported profits of $417 million in the third quarter, down slightly from the $425 million reported after the prior three month period and the $442 million in profits made during the same period last year. The nation's fourth largest carrier suffered a loss of 77,000 customers on a net basis, a huge decline from the 670,000 net additions it had in last year's third quarter. The wireless operator had a net addition of 325,000 customers in this year's second quarter. The company had a total of 33.4 million customers as of the end of the latest period.. To put that number in perspective, top ranked Verizon serves about 89 million customers. Churn was 2.4%, up from last period's 2.2% and flat with last year's 3Q. Blended ARPU was $47 in the quarter, down from the $48 figure from the second quarter and $52 recorded a year ago. the carrier said that its' 3G network now reaches 167 potential customers.

The fourth quarter should be interesting as T-Mobile has started a new unlimited calling plan and is featuring its' FlexPay program that allows customers to finance-without interest charges-expensive phones. Some hot new devices are heading to the carrier in the next few weeks including the BlackBerry Bold 9700 and the Samsung Behold II.

RIM BlackBerry Bold 9700 Specifications
Samsung Behold II Preliminary Specifications

source: Samsung via FierceWireless



1. Kiltlifter

Posts: 742; Member since: Dec 11, 2008

It is still less than Sprint leaving, but that isn't something to be proud of, "We bled 77k net subscribers, but hey that is nearly half of what Sprint did! So bonuses for all top level executives while we crunch down hard on the lowly paid CS and Store reps, let's tell them it is their fault and not give them a Christmas bonus... CHEERS!" Come on T-Mo you need to pass sprint and start developing LTE with VZW and ATT so we can just drive Sprint out.

3. htc_prep

Posts: 303; Member since: Oct 09, 2009

now not to come off rude, and not that it requires a response, but why would you want to drive out or crush a company? if sprint goes belly up and the bulk of the customers came to tmo and used all of your bandwith space you would be upset when your data connections fail and calls drop. have you heard of let sleeping dogs lie. i am enjoying your sprint services.

7. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

we don't want to drive any more companies out of business because the less companies the higher the prices. there needs to be variety in the wireless industry.

12. behold--me

Posts: 679; Member since: Jun 22, 2009

are you asking for an eventual/inevitable data jam??? thats why at t doesn't have good speeds and service / coverage. they don't know how to run their network. Verizon on the other hand knows how to run a cell company. it shows in their image

2. remixfa

Posts: 14605; Member since: Dec 19, 2008

"the carrier said that its' 3G network now reaches 167 potential customers." proofread.. lol. really. thats prob not too far off, kilt :) unfortunately..

4. shimmyx20

Posts: 280; Member since: Mar 03, 2009

With my experiences with T-Mobile, that's pretty accurate :-P

5. rath

Posts: 25; Member since: Aug 14, 2009

There are more customers planning to leave T-Mobile if the coverage areas and signal strength are not improve to match Verizon and 4G LTE network instead of starter 3G.

8. DonLouie

Posts: 594; Member since: Dec 22, 2008

What 4G network?

9. JackFace

Posts: 190; Member since: Nov 03, 2009

Don, you provide the most relevant question and you get (-) marks. Amazing. (+1)

6. jundibasam

Posts: 119; Member since: Aug 05, 2009

167 whole customers served by Tmob's 3G network? did they just build a new tower in bumfuckville, usa somewhere? thats a lot for Tmob

10. remixfa

Posts: 14605; Member since: Dec 19, 2008

rath, there IS NOT A 4G network yet.. LOL. that doesnt even START being built till Q1 2010 at the earliest... so by comparison, tmo's "starter" 3g network is leaps and bounds ahead of coverage of VZW's 4g.. lol i love when peeps dont know what they are saying but they just keep spouting things anyways :) lets see if these new plans have any effect. now we know why they actually came out w/ these plans, lol.. but they are definatly hard to argue with when looking at carrier pricing. again, why do people pay for ATT. you get VZW pricing with TMO coverage.. lol. buy an iphone and put it on Tmo if you really want that phone so bad.. omg. Ill be laughing at you all the way through activation process :)

11. Homotechual

Posts: 65; Member since: Oct 27, 2009

Umm so they had a bad quarter so what? We ll make a comeback shoot since the new plans came out I have been activating new cuatomers left and right and their all from verizon and att.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.