T-Mobile aims to appease angry Motorola CLIQ XT owners

T-Mobile aims to appease angry Motorola CLIQ XT owners
As we reported yesterday, Motorola has announced that for the CLIQ XT, it is the end of the line as far as upgrades go. In fact, the handset never did get upgraded past the Android 1.5 build that was installed on the phone at the time it was launched.

T-Mobile is supposedly now working with the carrier's "Customer Loyalty" team to see what can be done to prevent torch bearing T-Mobile customers from marching on the stores. Some possible solutions include an early upgrade or a free upgrade.

Well, Motorola CLIQ XT owners, would an early or free upgrade be enough to keep you from bolting? Let us know by adding your comment in the box below.

source: TmoNews

T-Mobile's Customer Loyalty teams are working on a way to keep angry Motorola CLIQ XT owners from leaving for another carrier

T-Mobile's Customer Loyalty teams are working on a way to keep angry Motorola CLIQ XT owners from leaving for another carrier


Related phones

CLIQ XT
  • Display 3.1" 320 x 480 pixels
  • Camera 5 MP
  • Processor Qualcomm MSM7200A, Single core, 528 MHz
  • Storage 0.256 GB + microSDHC
  • Battery 1420 mAh(6.66h 3G talk time)

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10 Comments

1. Thump3rDX17

Posts: 2160; Member since: May 10, 2010

wow, T-Mo sure is looking out for you guys.

2. DJLegacy2k5

Posts: 212; Member since: Jan 28, 2011

So Moto, Samsung, and the carriers are all BS'ing about Android Updates...Lots of unhappy people...Not cool...

3. shannbholla unregistered

T-mobile should stop spending on fancy commercials and more on their network and phone issues.

5. Jeromeo

Posts: 135; Member since: Jan 11, 2010

I have T-Mobile and I agree. No silly advertisement would not make me want an amazing iPhone, EVO, DroidX, or Atrix, but an ugly G2 or cheap looking MyTouch instead. T-Mobile, sign carrier agreements for more HIGH END phones like the LG Optimus 2X/Optimus 3D or the HTC Pyramid *ASAP*!!!

7. Thump3rDX17

Posts: 2160; Member since: May 10, 2010

the hype for those phones you mentioned will help get them the latest version of the OS thanks in part to their "silly advertisements".

4. Jameszboy

Posts: 7; Member since: Feb 05, 2011

boycott T-Mobile

6. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

Looking forward, is this just going to become a constant nightmare for customers? As more and more Android phones come out on the carriers, is carrier and manufacturer support for some phones just not going to exist?

8. pocket unregistered

Stock android all the way

9. btbotimtim

Posts: 269; Member since: Dec 08, 2010

update my behold, too. i don't want to be stuck on 1.6 i want 2.1 at least.

10. c.holla unregistered

thats why i said to hell with tmobile (but i might get that new sidekick, cause its part of my growing up) and went back to att and the wonderful iphone

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