Sprint's version of the Samsung GALAXY Nexus needs update to repair connectivity issue

Sprint's version of the Samsung GALAXY Nexus needs update to repair connectivity issue
Some members of the Sprint community forum have been complaining about connectivity problems with the carrier's version of the Samsung GALAXY Nexus. You might chuckle and ask yourself how could these people not know that Sprint doesn't have its LTE pipeline up and running for its subscribers yet. Of course there would be no connectivity. But the problem has nothing to do with 4G. It seems that the handset is having a connectivity problem hooking up to Sprint's 3G network. Users are able to make and take calls, send and receive text, but are unable to complete a 3G data connection.

Some have been able to swap out units and have received a new phone, but others have been turned away by the carrier and were told that a software update is coming that will eliminate the 3G connectivity problems with the phone. A moderator on the forum says that Sprint has been working hard to get the software update rolling out early next week.
source: AndroidandMe

Related phones

GALAXY Nexus Sprint
  • Display 4.7 inches
    1280 x 720 pixels
  • Camera 5 MP (Single camera)
    1.3 MP front
  • Hardware TI OMAP4460, 1GB RAM
  • Storage 32GB,
  • Battery 1850 mAh
  • OS Android 4.3

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47 Comments

39. Csoki

Posts: 2; Member since: Apr 07, 2012

Go figure this phone is such a POS. Had five of them and the mic cut out during calls daily on every last one of them. The alarm clock is terrible as well among alot of other things. And wheres the update what a joke.. This phone belongs on Sprint there perfect for each other.

40. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

sounds like you need a Razr... xD

33. ngo2dd

Posts: 896; Member since: Jul 08, 2011

It is samsung, it always happen, Samsung has bad radio all the time.

30. wumberpeb

Posts: 453; Member since: Mar 14, 2011

I'm not sure what sprint fans you're talking about, but I'm one of them and I certainly don't believe we come off as anything close to Apple fans. I didn't think anyone was dumb enough to correlate the two Sprint 4g is nonexistent. Data speeds suck. Coverage is iffy. Phone selection is ok. I think that covers it all

29. wumberpeb

Posts: 453; Member since: Mar 14, 2011

I can almost guarantee it's an issue with ICS and Samsung. My Nexus had zero issues with bars dropping to zero on Gingerbread 2.3.7, however after the update to ICS the bars occasionally drop anywhere from full to zero without reason. 4.0.4 is on both the Nexus S and the Gnex, both have the same issues. It's never affected data speeds or call quality, but it freaks out some customers when they see it. Doesn't happen often enough to lose sleep over. My money is on ICS and Samsung, not sprint

28. adamross55

Posts: 16; Member since: Apr 23, 2012

I have a love-hate relationship with the galaxy nexus. Ive been through 4 devices (on Verizon) because i cant maintain a solid connection. Not just 4G, 3G as well. The phone would randomly drop to zero bars. Its terribly frustrating because I LOVE the device. Its beautiful display, stock ICS, the design, etc. I finally gave up and went back to AT&T. Clearly the Gnex has some sort of radio problem.

23. Mobile-X-Pert

Posts: 565; Member since: Dec 20, 2010

Now i'm wondering if Samsung will be able to provide a fix faster than Nokia did with the Lumia 900.

15. niteryda8

Posts: 19; Member since: Jan 10, 2012

It's funny how so many people say its a Sprint Network thing, when the phone is having issues connecting to the network. It's nothing new, because most of Samsung's high end Android devices have always had some kind of issue right after they launch. Usually its a gps issue like they've had the last few phones they launched on various carriers, not just sprint. It's really the main reason that I purchase HTC products to begin with. Even when Samsung comes out with a fix, it's probably gonna mess up something else, which always seems to happen. But I do have to say I do want that Samsung note, with that huge screen, to bad it's on At&t.

14. dejahu

Posts: 35; Member since: Feb 01, 2012

@KingKurogiii, I don't think anyone would ever talk bad about Verizon's network and praise Sprint's in the same sentence. Dan Hesse wouldn't even be that stupid.

17. alpinejason

Posts: 262; Member since: Sep 06, 2011

took the words right out of my mouth

22. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

oh you'd be surprised. Sprint Fans are the worst behind most iFans i think.

34. ngo2dd

Posts: 896; Member since: Jul 08, 2011

Nope not even close. Samsung fans are the worst now. Every android article about a phone someone has to say something about the SGS3

35. bvalde09

Posts: 191; Member since: Nov 22, 2011

Same thing happen when the new ipad was coming out

36. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

well they're mostly right. Samsung is doing a lot to be proud of.

11. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

if Sprint has any 4G issues i will troll unlike anything you've ever seen after all the times Sprint fanboys come in and say "oh well Sprint won't have any of the network issues Verizon has because Sprint will put time and CARE into their network."

42. lsutigers

Posts: 832; Member since: Mar 08, 2009

Dude you are constantly trolling, nothing new!!!

47. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

oh am i now? tell me about how often i'm wrong. :P

10. italiapride503

Posts: 13; Member since: Apr 10, 2012

How could you people not see this before...it was a major issue with the Verizon version...I just find it rather ammusing that people havent read about these issues before on the Verizon line up before it was released to Sprint...all I can do is laugh!!

9. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

lol Sprint in GENERAL needs to fix their network issues. I had the Samsung Epic, awesome phone, HORRIBLE network connection. Samsung Epic Touch, AMAZING phone, HORRIBLE network connection. And now this, the Galaxy Nexus on Sprint. lol And I know it its just a Samsung issue. I have never had any connection problems with the Galaxy Nexus on Verizon, nor has my friend had issues with his Droid Charge.

13. taco50

Posts: 5506; Member since: Oct 08, 2009

Didn't you say you had really good reception with the 4s

24. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

It was much improved over the android phones I tried out.

18. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

I have the Epic 4G Touch, but it hasn't had any issues with connectivity. Just Sprint's abysmal data speeds.

46. GeekMovement unregistered

I have an Epic 4G Touch as well and I haven't faced any issues with connectivity, but i can't say it's the strongest either. If Samsung's radios were great it truly would make the galaxy series the best.

32. max9777

Posts: 78; Member since: Dec 11, 2011

where do you live? I had GS2 and with Sprint, I traveled cross country with it and did not have any connection issues. Service did drop in my area big time though. I cannot even make a call from my house unless im by the window.

7. PC_Surgeon

Posts: 7; Member since: Apr 27, 2012

Sprint needs more than a software update to fix their connectivity issues.

6. steenko

Posts: 9; Member since: Apr 27, 2012

Guys, check my little project about Galaxy SIII:http://www.nextgalaxybirthday.com/ It's a little bit buggy on IE but Chrome, Firefox, Safari works ok. New Galaxy - can't wait :)

8. Mark.J.Linskiy unregistered

Nice, that was pretty cool. Lol, maybe Samsung will hook you up.

21. steenko

Posts: 9; Member since: Apr 27, 2012

Glad you like it.

12. paulyyd

Posts: 340; Member since: Jan 08, 2011

@steenko well thats f**king cute. i don't know where you from but in america we don't just give out things for free to complete strangers, WE WORK FOR THEM like everyone else, just cause its your birthday doesn't mean a god dang thing, so get your ass a job if you want something. thats what everyone else does bucko

19. LordBonztie

Posts: 52; Member since: Nov 14, 2011

well that was harsh.

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