Sprint's version of the Samsung GALAXY Nexus needs update to repair connectivity issue

Sprint's version of the Samsung GALAXY Nexus needs update to repair connectivity issue
Some members of the Sprint community forum have been complaining about connectivity problems with the carrier's version of the Samsung GALAXY Nexus. You might chuckle and ask yourself how could these people not know that Sprint doesn't have its LTE pipeline up and running for its subscribers yet. Of course there would be no connectivity. But the problem has nothing to do with 4G. It seems that the handset is having a connectivity problem hooking up to Sprint's 3G network. Users are able to make and take calls, send and receive text, but are unable to complete a 3G data connection.

Some have been able to swap out units and have received a new phone, but others have been turned away by the carrier and were told that a software update is coming that will eliminate the 3G connectivity problems with the phone. A moderator on the forum says that Sprint has been working hard to get the software update rolling out early next week.
source: AndroidandMe

Related phones

GALAXY Nexus Sprint
  • Display 4.7" 720 x 1280 pixels
  • Camera 5 MP / 1.3 MP front
  • Processor TI OMAP4460, Dual-core, 1200 MHz
  • Storage 32 GB
  • Battery 1850 mAh(7.50h talk time)

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47 Comments

1. Markizzle21

Posts: 30; Member since: Dec 28, 2011

How is it this happens? Seriously Sprint/Samsung. Test the damn device properly before releasing it. How is this a miss on the radar of making sure a phone works. This is just horrible. No Lte up yet and users can't even use 3g. I lol at this. Hopefully the Htc evo 4g LTE doesn't have this problem. Might as well credit each user a prorated credit for what they don't get to use for the time frame.

37. pattypatterson

Posts: 48; Member since: May 28, 2010

Everyone knows Samsung has the weakest signal strength of any phone...I can't remember the last time a new Samsung smart phone came out that didnt have a reception issue and this is going back to the instinct, if you can even call that a smart phone.

38. blazee

Posts: 414; Member since: Jan 02, 2012

i really have no connectivity issues on my verizon galaxy nexus whatsoever. I had a D2 before this phone and i see a better reception on my gnex then my motorola. I bet you dont even own a samsung phone just circulating the rumors you have read online.

41. lsutigers

Posts: 832; Member since: Mar 08, 2009

Ehh, this is a well known issue with Samsung Radios. Compare your Galaxy Nexus with a Moto RAZR and you will see the difference, its not just on Sprint. Motorola is well known for quality radios, Samsung is well known for the opposite.

43. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

mmhmm! ever notice that Football Coaches always wear big Motorola Headsets?

45. pattypatterson

Posts: 48; Member since: May 28, 2010

Actually I use the galaxy s2 and is by far the worst signal strength I have had to deal with since the instinct...

2. crysiswarmonger

Posts: 81; Member since: Feb 06, 2012

I am not suprised. Samsung Moment and Sprint ...some of you out there will know exactly what I mean.

25. Pdubb

Posts: 249; Member since: Aug 08, 2011

Yes I do!!

27. RoTheChamp

Posts: 16; Member since: Jan 26, 2012

i know exactly what you mean!

3. shamataa

Posts: 257; Member since: Dec 07, 2011

This is funny. A good device and it already has a problem.

4. rockstarlive

Posts: 307; Member since: Oct 19, 2011

That sucks.

5. torr310

Posts: 1645; Member since: Oct 27, 2011

I feel screwed up when I buy something that waiting for the fix.

6. steenko

Posts: 9; Member since: Apr 27, 2012

Guys, check my little project about Galaxy SIII:http://www.nextgalaxybirthday.com/ It's a little bit buggy on IE but Chrome, Firefox, Safari works ok. New Galaxy - can't wait :)

8. Mark.J.Linskiy unregistered

Nice, that was pretty cool. Lol, maybe Samsung will hook you up.

21. steenko

Posts: 9; Member since: Apr 27, 2012

Glad you like it.

12. paulyyd

Posts: 340; Member since: Jan 08, 2011

@steenko well thats f**king cute. i don't know where you from but in america we don't just give out things for free to complete strangers, WE WORK FOR THEM like everyone else, just cause its your birthday doesn't mean a god dang thing, so get your ass a job if you want something. thats what everyone else does bucko

19. LordBonztie

Posts: 52; Member since: Nov 14, 2011

well that was harsh.

20. steenko

Posts: 9; Member since: Apr 27, 2012

Well, I really can't wait for new Galaxy and this project was just a little idea that came to me because of coincidence of dates - I am sorry you misunderstand my point. And your only assumption is wrong - I have a good job and I am working 10 to 14 hours a day and this project was my personal piece of creation.

26. Pdubb

Posts: 249; Member since: Aug 08, 2011

America??!! The land of the FREE! We expect free things all the time. Phonearena and Radio Shack are giving away a phone for free for the third time in recent weeks I think. Besides that was darn creative. WTG steenko!

31. max9777

Posts: 78; Member since: Dec 11, 2011

paulyyd, You are probably one of those American douche bags who says that immigrants steal jobs from you? If you have nothing nice to say to a persons Idea than keep your Dumb criticism to yourself. Why try to put someone down for a creative idea? Does it make you feel better? Do you want a pacifier and your moms tit to make you feel better and wanted in this world? Good Job steenko, was a clever little project

44. steenko

Posts: 9; Member since: Apr 27, 2012

Thanks guys, I am glad you like it - say yes to creative ideas :)

16. alpinejason

Posts: 262; Member since: Sep 06, 2011

love what you did also i must admit that was pretty clever

7. PC_Surgeon

Posts: 7; Member since: Apr 27, 2012

Sprint needs more than a software update to fix their connectivity issues.

9. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

lol Sprint in GENERAL needs to fix their network issues. I had the Samsung Epic, awesome phone, HORRIBLE network connection. Samsung Epic Touch, AMAZING phone, HORRIBLE network connection. And now this, the Galaxy Nexus on Sprint. lol And I know it its just a Samsung issue. I have never had any connection problems with the Galaxy Nexus on Verizon, nor has my friend had issues with his Droid Charge.

13. taco50

Posts: 5506; Member since: Oct 08, 2009

Didn't you say you had really good reception with the 4s

24. RORYREVOLUTION

Posts: 3131; Member since: Jan 12, 2010

It was much improved over the android phones I tried out.

18. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

I have the Epic 4G Touch, but it hasn't had any issues with connectivity. Just Sprint's abysmal data speeds.

46. GeekMovement unregistered

I have an Epic 4G Touch as well and I haven't faced any issues with connectivity, but i can't say it's the strongest either. If Samsung's radios were great it truly would make the galaxy series the best.

32. max9777

Posts: 78; Member since: Dec 11, 2011

where do you live? I had GS2 and with Sprint, I traveled cross country with it and did not have any connection issues. Service did drop in my area big time though. I cannot even make a call from my house unless im by the window.

10. italiapride503

Posts: 13; Member since: Apr 10, 2012

How could you people not see this before...it was a major issue with the Verizon version...I just find it rather ammusing that people havent read about these issues before on the Verizon line up before it was released to Sprint...all I can do is laugh!!

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