Sprint tackles iPhone 4S issues with network enhancements

Sprint tackles iPhone 4S issues with network enhancements
Shortly after the iPhone 4S was made available through Sprint, a number of the carrier's subscribers who bought it started noticing that something isn't quite right with their smartphone. Dramatically slow 3G speeds were reported by a number of Sprint iPhone 4S users, which lead to the spawning of a long thread on the carrier's online community web page. 

Well, after weeks of monitoring its network, Sprint has already started rolling out “network enhancements” in effort to put an end to the problem. And according to Fared Adib, vice president of product development for Sprint, initial customer response has been “very positive” after the improvements were made. 

Unfortunately, some Sprint customers are still experiencing below par 3G network speeds, reports CNET. An iPhone 4S owner in Chicago, for example, reports that her smartphone does not reach speeds past the 500kbps mark, and the figure drops down to 200kbps in the evening. In comparison, when used in the same area, a Verizon iPhone 4S reportedly loads web pages in a fraction of the time it takes for a Sprint iPhone 4S to do the same job.

Hopefully, the network improvements that Sprint has initiated will soon resolve the issue for all of the carrier's iPhone owners. In the meantime, if you happen to be a Sprint iPhone owner yourself, do not hesitate sharing your experience in the comments below.

source: CNET

Related phones

iPhone 4s
  • Display 3.5" 640 x 960 pixels
  • Camera 8 MP / 0.3 MP VGA front
  • Processor Apple A5, Dual-core, 800 MHz
  • Storage 64 GB

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10 Comments

1. networkdood

Posts: 6330; Member since: Mar 31, 2010

3G on Verizon and Sprint is just 'ok.' Hopefully, next year, both carriers get an LTE version of the phone. Heck, WiFi at home is faster than Verizon 3G.

2. simplyj

Posts: 406; Member since: Dec 23, 2009

" An iPhone 4S owner in Chicago, for example, reports that her smartphone does not reach speeds past the 500kbps mark, and the figure drops down to 200kbps in the evening. In comparison, when used in the same area, a Verizon iPhone 4S reportedly loads web pages in a fraction of the time it takes for a Sprint iPhone 4S to do the same job." Why is she complaining? That sounds correct for Sprint.

7. LordBonztie

Posts: 52; Member since: Nov 14, 2011

its because of network congestion. think about it. happens in the same area. keyword "drops down in the evening" makes sense?

3. lsutigers

Posts: 832; Member since: Mar 08, 2009

Sprint has been making huge network upgrades across the country. My 3G speed has gotten much better within the last month. I am now averaging 1.3mbps. Check out network.sprint.com for the latest network enhancements by region.

4. The_Miz

Posts: 1496; Member since: Apr 06, 2011

No comment

5. GeekMovement unregistered

It's not just iPhone, all of the 3G speed for all their smartphones are slow. I'm averaging 0.45mbps to 0.60mbps on my SGS II, that's a 0.20 increase, but wifi is still faster.

6. Monster.Ninja

Posts: 10; Member since: Jun 10, 2011

that would sound about right, My VZW 3g service is faster than my Wife's, Sprint 4g service... But in the same areawe are in Sprint has better voice Quality than my VZW. Which i find a little odd...

8. Rod_C

Posts: 1; Member since: Dec 02, 2011

I live in Nashville TN not allot of people here i guess compare to the big city's but i am getting low 995kbps high 2.15mbps just wanted to share.

9. paynekiller

Posts: 152; Member since: May 24, 2010

I've had the HTC EVO 4G since day one, in the south Florida area, I have NEVER gotten as much as 500kbps download speed with Sprint 3G. Sprint 3G is just garbage, add to that the fact it drains your battery so much faster than 4G and WiFi combined, I just turn it off unless I have no other option and need internet.

10. paynekiller

Posts: 152; Member since: May 24, 2010

I have the SGS2 Epic Touch now and its the same crap. Latest speed test showed me 147ms ping, 146kbps down and 118kbps up. Signal strength shows 4 bars.

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