Seven-year old memorizes dad's Apple ID password, spends $5900 playing a game on pop's iPad

Seven-year old memorizes dad's Apple ID password, spends $5900 playing a game on pop's iPad
Seven-year old Faisall Shugaa has discovered that having a great memory isn't always a good thing. Faisall had secretly memorized the Apple ID password employed by his dad, 32-year old Mohamed Shuga. That allowed him to ring up 65 transactions with Apple between December 13th and 18th. The youngster was playing Jurassic World on his dad's iPad, and paid to have the dinosaurs upgraded using the Dino Bucks currency in the game. He says that he was not aware that he was spending real money.

Mohamed, who runs a carpet store, found out about the transactions when he tried to make a purchase from a supplier. While we're not sure how angry he was at his son, he did vent some steam toward Apple. "I’m 32 years old, why would Apple think I would be spending thousands of pounds on buying dinosaurs and upgrading a game?," he said. "Why didn’t they email me to check I knew these payments were being made? I got nothing from them. How much longer would it have gone on for?"

At first, Apple replied to Mr. Shugaa's demand for a refund by saying that there was no guarantee that this would happen. He then told Apple that he needed the money to buy his children their Christmas gifts this year. That hit the right chord with the tech titan, who then gave Mohamed a complete refund.

Word to the wise. If you have children playing games on a mobile device, you need to monitor what is going on every now and then. Make sure that they do not have access to any passwords that you use. It just might save you a lot of grief. 


source: Metro.co.uk via PCMag

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68 Comments

1. MrAnonymous

Posts: 94; Member since: May 25, 2014

1) Play 2) Plead 3) Refund!!! This was completely his fault and yet apple gave a refund...

6. ibend

Posts: 6747; Member since: Sep 30, 2014

its just rare case.. maybe 1 in 100000 refund pleaded to apple... if Apple refund all those parents who's kids like to buy in-app-purchase / buying game currency, apple will go bankrupt in one month

17. neela_akaash

Posts: 1239; Member since: Aug 05, 2014

just another marketing article to boost sales of Apple products...

19. neela_akaash

Posts: 1239; Member since: Aug 05, 2014

he should have used an Android tablet and installed the game with unlimited mod money....

23. Raito

Posts: 79; Member since: Aug 15, 2014

So you're condoning piracy?

49. Rotkaeqpchen

Posts: 2; Member since: Jan 02, 2016

IAPs are PIRACY!!!

20. AlikMalix unregistered

Apple has always refunded everything I asked for: recently a glitch preventing me to continue playing a game - I spent $3.99 iap on certain props and now I can't continue till its patched - I don't expect to wait - made a complaint - refund posted few days later.

68. downphoenix

Posts: 3165; Member since: Jun 19, 2010

why would they go bankrupt? Apple is simply refunding them money they already got paid for, it doesn't come out of their coffers. It may hurt the F2P game companies, but if your game can have someone potentially spend $6000 on it, you don't deserve a single dollar of that.

38. GoBears

Posts: 456; Member since: Apr 27, 2012

What a B.S. propaganda story. Nothing about it makes sense unless the father was incapacitated for 5 days and totally away from the internet and his email accounts.

2. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

Use A Hard Password And Don't Somebody Watch You While You Key It In. I Wouldn't Have Given Him A Refund, His Kid's Presents Would Have Been Those Upgraded Dinosaurs.

14. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

Don't Let*****

35. monkeytown

Posts: 125; Member since: Jul 26, 2012

exactly

39. Plutonium239

Posts: 1199; Member since: Mar 17, 2015

What about his other kids? it was just one of them that did this.

40. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

They Can Take Turns Playing The Dinosaur Game LOL Or Wait Till He Gets His Taxes This Month To Get Presents.

54. bigdawg23

Posts: 467; Member since: May 25, 2011

I have a 2, 7, & 9 and they don't have and will never have my password. If they asked for a game, but it's very rare, and I don't enter the password for them to see. Also I have a harder password or use my fingerprint scanner. My kids don't have their finger prints on my phones. The dad here needs to pay and take responsibility for this mistake.

57. AlikMalix unregistered

I disable IAP's from restrictions menu.. this way the IAP button doesnt even work: it doesnt pop up a confirmation window, doesnt open a website, doesnt open appstore - NOTHING! so the kid doesnt even know that the button actually does something. And when I'm ready to purchase - two taps and all enabled!!! You got kids? Restrictions menu is your best friend!!! (hint: it's password protected and can be a different password all together)

63. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

My wallet is protected and wont take a purchase without a completely separate pin.

3. parasshah100

Posts: 70; Member since: Jan 01, 2016

Why does he expect Apple to notify him with emails, they dont mind getting the money :/

51. Blazers

Posts: 733; Member since: Dec 05, 2011

He should deal directly with his bank from now on. They can set a limits on the authorization amounts, and require verification for purchases over a certain amount.

4. darkkjedii

Posts: 30966; Member since: Feb 05, 2011

I'd be so pissed, but what can you really do?

5. cnour

Posts: 2305; Member since: Sep 11, 2014

Apple is big. Some stupid people will continue saying that Apple is stealing our money.

22. submar

Posts: 713; Member since: Sep 19, 2014

Apple stole your money and become big iPhone 6s is made of about $236 of material but is sold 649~849 and guys like you are willing to be cheated

25. catze86

Posts: 731; Member since: Dec 07, 2015

Practical Dumping...hehehehe

30. cnour

Posts: 2305; Member since: Sep 11, 2014

You are the definition of stupidity. So go baby and buy these parts and make your iPhone 6s!!!!!!

64. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

I will be awaiting your custom OS, 64bit architecture, phone in less than a year. It will only cost you 236, I will pay you 300.

28. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

Apple isn't as bad as how haters portray the company.

41. tedkord

Posts: 17311; Member since: Jun 17, 2009

Of course not. And Samsung isn't the doing of thieves haters espouse. And Android isn't the iOS copy haters claim. Haters exaggerate in order to try and spread the hate to others. All three are far from perfect, though.

7. TyrionLannister unregistered

Apple is the good guy here, with the guy and his kid being jerks. They had no right of demanding refund. It's your fault if you can't monitor your son, you need to deal with it. And upgraded dinosaurs was a good enough presents. I bet this was the first Christmas the kid got a 6000$ present.

16. vuyonc

Posts: 1089; Member since: Feb 24, 2014

Apple only wanted to look like the good guy, I think. Any other software company would've laughed it off and unapologetically send the kid a lump of coal for Christmas.

8. ananthu07 unregistered

I spend some money, please refund Apple. I do not own an Apple device.

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