Seven-year old memorizes dad's Apple ID password, spends $5900 playing a game on pop's iPad
posted by Alan F. / Jan 01, 2016, 9:13 PM
Mohamed, who runs a carpet store, found out about the transactions when he tried to make a purchase from a supplier. While we're not sure how angry he was at his son, he did vent some steam toward Apple. "I’m 32 years old, why would Apple think I would be spending thousands of pounds on buying dinosaurs and upgrading a game?," he said. "Why didn’t they email me to check I knew these payments were being made? I got nothing from them. How much longer would it have gone on for?"
At first, Apple replied to Mr. Shugaa's demand for a refund by saying that there was no guarantee that this would happen. He then told Apple that he needed the money to buy his children their Christmas gifts this year. That hit the right chord with the tech titan, who then gave Mohamed a complete refund.
Word to the wise. If you have children playing games on a mobile device, you need to monitor what is going on every now and then. Make sure that they do not have access to any passwords that you use. It just might save you a lot of grief.
source: Metro.co.uk via PCMag
Posts: 94; Member since: May 25, 2014
1) Play 2) Plead 3) Refund!!! This was completely his fault and yet apple gave a refund...
posted on Jan 01, 2016, 9:29 PM 7
Posts: 6747; Member since: Sep 30, 2014
its just rare case.. maybe 1 in 100000 refund pleaded to apple... if Apple refund all those parents who's kids like to buy in-app-purchase / buying game currency, apple will go bankrupt in one month
posted on Jan 01, 2016, 9:41 PM 3
Apple has always refunded everything I asked for: recently a glitch preventing me to continue playing a game - I spent $3.99 iap on certain props and now I can't continue till its patched - I don't expect to wait - made a complaint - refund posted few days later.
posted on Jan 01, 2016, 10:55 PM 0
Posts: 3165; Member since: Jun 19, 2010
why would they go bankrupt? Apple is simply refunding them money they already got paid for, it doesn't come out of their coffers. It may hurt the F2P game companies, but if your game can have someone potentially spend $6000 on it, you don't deserve a single dollar of that.
posted on Jan 04, 2016, 10:07 AM 0
Posts: 3951; Member since: Oct 03, 2015
Use A Hard Password And Don't Somebody Watch You While You Key It In. I Wouldn't Have Given Him A Refund, His Kid's Presents Would Have Been Those Upgraded Dinosaurs.
posted on Jan 01, 2016, 9:29 PM 6
Posts: 1199; Member since: Mar 17, 2015
What about his other kids? it was just one of them that did this.
posted on Jan 02, 2016, 8:04 AM 0
Posts: 467; Member since: May 25, 2011
I have a 2, 7, & 9 and they don't have and will never have my password. If they asked for a game, but it's very rare, and I don't enter the password for them to see. Also I have a harder password or use my fingerprint scanner. My kids don't have their finger prints on my phones. The dad here needs to pay and take responsibility for this mistake.
posted on Jan 02, 2016, 8:44 PM 0
I disable IAP's from restrictions menu.. this way the IAP button doesnt even work: it doesnt pop up a confirmation window, doesnt open a website, doesnt open appstore - NOTHING! so the kid doesnt even know that the button actually does something. And when I'm ready to purchase - two taps and all enabled!!! You got kids? Restrictions menu is your best friend!!! (hint: it's password protected and can be a different password all together)
posted on Jan 03, 2016, 1:50 AM 1
Posts: 70; Member since: Jan 01, 2016
Why does he expect Apple to notify him with emails, they dont mind getting the money :/
posted on Jan 01, 2016, 9:30 PM 3
Posts: 2305; Member since: Sep 11, 2014
Apple is big. Some stupid people will continue saying that Apple is stealing our money.
posted on Jan 01, 2016, 9:40 PM 1
Posts: 713; Member since: Sep 19, 2014
Apple stole your money and become big iPhone 6s is made of about $236 of material but is sold 649~849 and guys like you are willing to be cheated
posted on Jan 01, 2016, 11:27 PM 12
Posts: 2131; Member since: Aug 11, 2015
Apple isn't as bad as how haters portray the company.
posted on Jan 02, 2016, 1:12 AM 2
Posts: 17311; Member since: Jun 17, 2009
Of course not. And Samsung isn't the doing of thieves haters espouse. And Android isn't the iOS copy haters claim. Haters exaggerate in order to try and spread the hate to others. All three are far from perfect, though.
posted on Jan 02, 2016, 10:17 AM 0
Apple is the good guy here, with the guy and his kid being jerks. They had no right of demanding refund. It's your fault if you can't monitor your son, you need to deal with it. And upgraded dinosaurs was a good enough presents. I bet this was the first Christmas the kid got a 6000$ present.
posted on Jan 01, 2016, 9:52 PM 11
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