Samsung Galaxy S6 and S7's stock email app affected by typing issues

posted by Cosmin V. / Oct 31, 2016, 4:03 AM

Samsung Galaxy S6 and S7's stock email app affected by typing issues

For whatever reasons, it seems that Samsung's Keyboard application has some issues when used inside the stock email app on some Galaxy S smartphones. These issues started to appear only recently, so it's unclear whether it's because of an OS update that Samsung or it's just something related to the app.

Reports of Samsung Galaxy S6/S7, and their edge counterparts, having typing issues increased in the last couple of days. The issues only affect the stock email application, so you're safe if you're using Gmail or another email app to check your messages.

The issues have been thoroughly described by some users, but we have been able to replicate it on our Samsung S6 handsets. Here is what's happening for some users when they're trying to type in the stock email app.

Whenever I try to type contractions like I'm it replaces the ' with " and deletes any letters after automatically. It also changes words like autocorrect into aautocorret and three to ttree... Autoreplace, autocaps, autospace and autopunctuate are all turned off. I talked to support twice and had someone access my device remotely. Reset my keyboard settings and the issue is still present.

On top of that, double click period and capitalization functions are not working anymore. Some say that the issue only affects the Samsung Keyboard, so if you switch to Google Keyboard or SwiftKey, you should be ok.

If that's accurate, then the issue lies within Samsung Keyboard app and has nothing to do with the stock email app. We're waiting to see if Samsung squashes the bugs before these issues become widespread. Have you been affected by these typing problems yet?

source: AndroidCentral

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14 Comments

1. Tyrion_Lannister unregistered

I'm surprised someone found out.

posted on Oct 31, 2016, 4:10 AM 0

2. Plasticsh1t

Posts: 3100; Member since: Sep 01, 2014

Inside job eating Samsung from the inside.

posted on Oct 31, 2016, 4:22 AM 2

3. robertdenaro116

Posts: 63; Member since: Mar 07, 2016

yes google Google Keyboard working fine. Here i want to discuss with folks that With the massive popularity of the Galaxy S7 smartphone, there are people and manufacturers out there that want to trick people into buying their fake junk phones by making the devices look almost identical to the Galaxy S7 then how to recognize a fake s7 ? here i found the solution for it http://techpathy.com/how-to-tell-if-the-samsung-galaxy-s7-is-original/

posted on Oct 31, 2016, 4:29 AM 0

4. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

Dude, you should try and relax.

posted on Oct 31, 2016, 4:59 AM 3

5. Tizo101

Posts: 526; Member since: Jun 05, 2015

I also have a problem with Samsungs keyboard, it really makes typing a problem - although its happening on every app. nothing to complain about though since changing to something else is easy.

posted on Oct 31, 2016, 7:26 AM 1

6. acruzlu unregistered

Good thing I use the google keyboard.

posted on Oct 31, 2016, 7:47 AM 0

7. sissy246

Posts: 7078; Member since: Mar 04, 2015

Not just s6 and s7 my note 5 is doing the same thing. Started a few days ago. It's not in just in email app either. Having trouble right now. But I will just install new keyboard, thatso one of the joys of android.

posted on Oct 31, 2016, 8:03 AM 0

14. cnpthe3rd

Posts: 103; Member since: Feb 01, 2009

mine is doing the same thing in email messages every place I have tried it seems to be with punctuation it replaces the next letters you type with more of the same punctuation mark unless you "accept" the punctuation mark with enter or tapping on it in the list of suggestions then it adds a space after kinda annoying going to try changing keyboards maybe its just an issue with samsungs keyboard

posted on Oct 31, 2016, 8:15 PM 0

8. SuperAndroid507

Posts: 361; Member since: Jan 06, 2014

I randomly had this issue back when I had a S6, but it never happened again after the Marshmallow update.

posted on Oct 31, 2016, 8:14 AM 0

9. Dpitt

Posts: 2; Member since: Oct 31, 2016

This i happening within other apps as well. I'm having the issue within opera mini.

posted on Oct 31, 2016, 11:38 AM 1

10. irossdrummer

Posts: 366; Member since: Jan 17, 2015

My dad was having this problem, he was trying to type an 8 and it would put down a dollar sign?!?! (he has the Verizon S7 Edge)

posted on Oct 31, 2016, 11:40 AM 0

12. tedkord

Posts: 17312; Member since: Jun 17, 2009

I have no idea about their stock email app, I use K9 email, but their keyboard isn't good. SwiftKey goes on my phone immediately after setup.

posted on Oct 31, 2016, 12:48 PM 0

13. Dpitt

I can confirm this is being caused by android system Webview update. uninstall the update and all OK

posted on Oct 31, 2016, 2:15 PM 0

15. phatteus

Posts: 1; Member since: Nov 01, 2016

This happens for any rendered pages that are displayed in a WebView control. Even typing into the Google search field. If you load google.com in a WebView control, and then type "3.1415" you will get "3..415". If you type "what?no way!" you will get "what??o way!"