Report: iOS devices failed more often than Android units did during Q3

Report: iOS devices failed more often than Android units did during Q3
The latest report from Blannco Technology Group revealed that 62% of Apple iPhone and Apple iPad units suffered failures in the third quarter. That compares to the 47% failure rate tallied by Android devices. Apps crashed on 65% of iOS powered devices compared to just 25% of Android models. The breakdown for the iOS devices shows the Apple iPhone 6 with a leading 13% failure rate, followed by the Apple iPhone 6s (9%), Apple iPhone 5s (9%) and the Apple iPad Air 2 (2%). In the report, some of the blame for the high iOS failure rate is placed on the iOS 10 update.

Among Android devices, the LeEco Le 2 had a 13% failure rate to lead the way. Two Xiaomi devices were next, both with a 9% rate. Those models were the Redmi 3S and the Redmi Note 3. Rounding out the top five are the Samsung Galaxy S7 edge (5%) and the Lenovo Vibe K5 Note (4%). Android flavored models faced problems with the battery (seen on 7% of devices) and issues with the screen (6%). Samsung branded phones and tablets had the most Android failures among manufacturers at 11%. That was followed by the 4% registered by Xiaomi built products.

Crashed apps by far was the leading problem for iOS users in North America during the quarter. Worldwide, the rising temperature of an iDevice was the biggest issue. Android users in North America had to deal with crashed apps (21%) more than other problems. Worldwide, those using an Android phone or tablet were most likely to face an issue with the USB port.

Pokemon Go was a major factor in failure rates on both platforms for several reasons. First, the app was crashing at a 5% rate on iOS, and twice as much on Android during the third quarter. The app drained batteries and hogged system resources causing sluggish performance. But the top four crashing apps on iOS for the third quarter were all social media names. Instagram was on top with a 14% failure rate. Right behind it was Snapchat (12%), Facebook (9%) and Messenger (5%).

IMS Service, an app used by merchants, led the Android app failure list at 32%. The address book app was next at 12% with the Google Play Store app (10%) third.

source: BlanncoTechnology



1. FlySheikh

Posts: 444; Member since: Oct 02, 2015

Popcorn article..

7. Mxyzptlk unregistered

And beer.

65. AlikMalix unregistered

They do this every year!!! iOS releases its major changes during its major update in September. APKs get updated and changed and even though plenty of apps get updated - many do not until later the year to be comparable to new iOS - resulting in more app instability during that short time than any time of the year. Any major android update take years to reach where Apple reaches in couple of months - all app developers don't have as much time to catch up. Notice that instability is mostly 3rd party apps. Android Users lack any updates when released so naturally only few devices can be truely taken seriously phones with new software. What they should do is take 100 iOS devices with latest update and take 100 android devices with latest version of android (if you can find 100 phones, lol) and compare those. What they're comparing is majority of iOS devices that already enjoying new version OS and bunch of android devices that use a mature and caught up older version of android. Think about it!

74. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Yea, poor Apple, they should only be judged in their best condition or whenever iFans think its fair. I mean ignore all the hardware failures that Apple topped the charts with even though the majority of their phones are $600+. Ignore all the year over year of consistent crashing apps and laggy updates. I mean poor Apple deserves a break after releasing the same phone 3 years in a row, they have a lot to deal with all the innovative recycling.d

85. trojan_horse

Posts: 5868; Member since: May 06, 2016

And it's quite mind-boggling that $600+ phones are the ones which are the most troublesome in 2016!

95. sgtdisturbed47

Posts: 969; Member since: Feb 02, 2012

This has been a crap year for smartphones.

77. Scott93274

Posts: 6040; Member since: Aug 06, 2013

Seeing as the Pixel has sold several million at launch and there are millions of Nexus users, I don't think that finding 100 phones with the latest update would be all that difficult. Though this is a survey covering the software performance of the general OS in real life usage, so I think it's fair to include Android devices not currently using the lastest OS release. I will admit that I have experienced at least two apps that did not work immediately when I updated my OS, though I've spent half the year on beta releases so that can be excused. I would be interested to see a comparison between the stability of the pIxel VS the iPhone though.

98. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Gosh look at all your BS EXCUSES. Since Apple has so many updates, then they should my be having the mist trouble.

129. AlikMalix unregistered

Failure numbers come from 3rd party apps - not apples software. Think about it.

130. meanestgenius

Posts: 22388; Member since: May 28, 2014

Apps that are coded specifically for iOS devices the way Apple wants them coded. Think about it.

133. AlikMalix unregistered

Yeah but they need to be updated to latest iOS version, because APKs get updated and changed sometimes. Just saying.

136. meanestgenius

Posts: 22388; Member since: May 28, 2014

And Apple should take a more proactive approach to getting developers to update their apps for iOS. It's very easy for Apple to set a time frame in which developers must update their apps in time for the latest OS update. Those that don't comply should have their apps removed by Apple until they do. Guarantee you that at least 90% of those developers will have their apps updated in time. Just sayin'.

139. AlikMalix unregistered

Come on you and I both know, it's not as easy as you put it. 3rd party developers are a huge number.

140. meanestgenius

Posts: 22388; Member since: May 28, 2014

I didn't say it would be easy, but it can be done. As a matter of fact, ALL App Store owners should do this.

149. Mxyzptlk unregistered

He knows that. He's just being ignorant.

163. meanestgenius

Posts: 22388; Member since: May 28, 2014

Didn't I tell you that the adults are talking here? Or is it that you just must seek my attention on every article that I comment on?

127. gustavoace

Posts: 187; Member since: Nov 13, 2012

You could came with the device specific fail percentage (pic 2) vs device iOs version adoption to prove your point (, or you could just throw your believes and try to convince people =D. I'll try to help you a again: Try to associate the most failed apps being third party in iOs and first party in Android. Android system is more unstable by itself when compared to iOs.

132. uzimafioso

Posts: 469; Member since: Jul 15, 2014

So what you intend to say is that the updates are bad for your old iDevice? Funny thing is you don't see Sony, HTC or Motorola in the list.

134. AlikMalix unregistered

No, when adoption rate is as quick as it is on Apple products - the all app developers cannot respond so quickly. Notice hat failure numbers come from third party apps.

144. Podrick

Posts: 1285; Member since: Aug 19, 2015

Yeah, defend more. These excuses are funny.

162. robbie91

Posts: 1; Member since: Nov 18, 2016

So what you're saying is that you want to ignore these statistics entirely because your personal feeling is that they are wrong... I'm afraid what you've suggested is beyond any logic or reason. The statement that Android is anywhere behind iOS has been shown in the very article to be nonsense. And don't even get me started on features; wireless charging, decent camera, nfc and the list goes on and on. I understand that Apple fans aren't the most technologically minded people and that they enjoy the simplicity of Apple devices but I never understand the emotional attachment they seem to have to their chosen brand. I have a Samsung device so I've had to accept this article shows I in some ways made a bad choice due to the mentioned reliability issue but I'm not going to declare the article false because it doesn't align with my choice. Grow up and stop crying like a baby whenever your favourite brand is shown to be trailing behind the rest of the industry.

2. aikoo

Posts: 129; Member since: Feb 27, 2016

And y'all like to complain about Android slow updates. Atleast when they release they're stable.

21. Unordinary unregistered

Its funny, last time Android failed more than iOS, everyone here said this was stupid. Oh boy the irony hahaha

24. marorun

Posts: 5029; Member since: Mar 30, 2015

Its been a long time thats android failed more than ios. the quality and stability of ios is going down the drain. Android on other hand is getting faster and more stable over time.

101. sissy246

Posts: 7129; Member since: Mar 04, 2015

1. iOS 10/10.1 Software Update Failed 2. iOS 10/10.1 Stuck on Verifying Update3. iOS 10/10.1 Stuck on Slide to Upgrade Screen4. iOS 10/10.1 Stuck in Recovery Mode5. iPhone Stuck on Apple Logo During iOS 10 Update 6. Failed to Activate iPhone7. iPhone Randomly Reboot After iOS 10 Update8. iOS 10/10.1 Bluetooth Issues9. iOS 10/10.1 Message Problems10. iOS 10/10.1 Wi-Fi Not Working11. iOS 10/10.1 App Crashes12. iOS 10/10.1 App Store Problems13. iOS 10/10.1 Safari Issues14. iOS 10/10.1 Battery Issues15. iOS 10/10.1 Cellular Data Issues16. iOS 10 Touch Screen Issues17. iPhone/iPad Won't Turn On18. Touch ID Not Working on iOS 10/10.119. Charging Problems on iOS 10 Devices20. Siri Issues on iOS 10/10.121. iPhone Ringtone Not Working Problem in iOS 1022. iPhone Won't Send or Receive Calls23. Fix iTunes Error 14 When Installing iOS 1024. iPhone/iPad Software Update Server Could Not Be Contacted

104. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Mxy here to defend his diety again.

110. Mxyzptlk unregistered

I think the word you're looking for is deity.

124. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

150. Mxyzptlk unregistered

Excuses excuses

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