Poll results: What do you think is Samsung's phones' biggest drawback?

Poll results: What do you think is Samsung's phones' biggest drawback?
There are major changes brewing at Samsung, and chief among those is the fact that we will be seeing far fewer Galaxy Megas, Cores, Grands, Aces and so on. Even we already lost count of those, and we doubt anyone is trying to keep up anyway, as the tens of phones that Samsung is turning every year with very minor specs and design differences to each other and even their predecessors got very confusing very quickly.

An eventual dual-edged Galaxy S6, or whatever the Project Zero undertaking gets named in the end might mark a major change in direction for Samsung, as already hinted by the Galaxy Alpha line, that's why we asked you last week what do you consider Samsung's phones biggest drawback to be at the moment. Is it the design, the software, the price, or simply the confusing variety of similar handsets it spits out every year?

Well, TouchWiz won the Golden Raspberry award here, just as expected, with 43% of our nearly 5500 voters, and who can blame them - Samsung's UI is stuffed to the gills with functions, but its looks are far from uniform, while the latest and greatest interfaces on Xiaomi, Huawei and Lenovo phones, for instance, can rival it in functionality, but have well-rounded good looks, too. 

The uninspiring design won second place with 22% of the voters pointing at it as the other culprit for Samsung's current troubles. Next in line is the confusing variety of smartphone lines in Samsung's Android portfolio - the above-mentioned Megas, Cores, Grands, Aces and so on - they all look alike, and the specs differences from a generation to generation are too minimal to warrant remembering them anyway. Fairly enough, almost nobody mentioned specs as Samsung's weak point, and with a good reason - the company's flagship handsets have always been at the forefront of technology. The price that Samsung asks for these specs, however, took fourth place with 12% of the votes, as when those specs come wrapped in a tired design, and access to them is granted via the aging TouchWiz overlay, it's not easy to stomach a $600+ starting price. 

What do you think, are these results a fair assessment of Samsung's current strengths and weaknesses? Companies often do wonders with their backs to the wall, that's why we can't wait to see what changes will be introduced with the eventual Galaxy S6 come springtime.

What do you think is Samsung's phones biggest drawback?

The design
The specs
The TouchWiz interface
The overbearing variety of phones
The price-to-value ratio



1. AfterShock

Posts: 4147; Member since: Nov 02, 2012

No real surprise there to me.

11. LetsBeHonest

Posts: 1548; Member since: Jun 04, 2013

Yeah agree lets hope next year will be different with new design(project zero), better minimalistic UI(it still feels cluttered), less number of devices with promised future updates, better pricing especially in Chinese market, better low-mid range devices.

2. diehardnokian

Posts: 147; Member since: Apr 27, 2014

me either.

4. tech2

Posts: 3487; Member since: Oct 26, 2012

*me neither

3. EnigmaticPsychotic

Posts: 70; Member since: Nov 26, 2013

Gee who would have seen that coming?

5. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Last year design problems, touchwiz problems, overflooding device, still a king. This year design improved, touchwiz improved, less phone than last year, disaster coming, why? Pricing the real problem

7. Jommick

Posts: 221; Member since: Sep 10, 2013

It can also be said that the effects of their actions last year could have had more long-term implications that wouldn't necessarily show up in the same year.

8. LetsBeHonest

Posts: 1548; Member since: Jun 04, 2013

I agree pricing is one of the problem especially when we look at the Chinese market share. It is impossible to beat xiaomi like manufactures with overpriced devices. They(xiaomi) give best price to value products.

30. laughmi

Posts: 283; Member since: Oct 28, 2014

They need to keep in mind Xiaomi, Huawei, OnePlus when pricing!!

6. lexingtonsteeley

Posts: 19; Member since: Jun 12, 2013

i dumped samsung after the GS2. Hated the touch wiz, and the annoying drop sound it makes when you press anything ( yes it can be turned off but wtf). Flashed it with Cyanogen which made a world of difference but, the camera bugs and random reboots eventually became too much so i switched up switch to a nexus 5. Would probably never consider another samsung product.

9. tiara6918

Posts: 2263; Member since: Apr 26, 2012

Most of us hate touchwiz but I don't think that's the real reason why they're loosing sales

10. maherk

Posts: 6926; Member since: Feb 10, 2012

People on this site make it sound like Samsung are losing money, which is quite the contrary. Still, what i want in the coming S6, dual tone flash, smaller footprint, touchwiz is snappier than ever on my Note 4 but i would like a new set of icons, and atleast a 5mp front facing camera. Samsung must improve their flagships a tad better and i am pretty sure they will deliver.

12. LetsBeHonest

Posts: 1548; Member since: Jun 04, 2013

Not just flagships but also great low-mid range devices too

13. DROIDX0430

Posts: 469; Member since: Nov 24, 2010

no doubt the toyish touchwiz ui

14. tralalalalalala40

Posts: 22; Member since: Nov 03, 2014

Besides the design, the software, the specs, and the price; I would say the logo.

15. Bertelgeus

Posts: 126; Member since: Oct 15, 2014

Hey, where is "Android"?

17. bendgate unregistered

You clicked the wrong article. Its in the top of the best smartphone OS list.

37. Bertelgeus

Posts: 126; Member since: Oct 15, 2014

No, I didn't, but you used the wrong term: best->worst

16. amozhi

Posts: 131; Member since: Oct 23, 2012

One more option for bad sales "No software upgrade". This is one of the mail reasons Shamesung 5 miserably failed.

18. hitmantb

Posts: 79; Member since: Jul 26, 2012

Hardware buttons, removable battery, AMOLED are still Samsung exclusives. They still make the best devices. Price is the biggest problem. Even LG smashes them in price-to-value ratio, forget about Chinese vendors. You can get a brand new G2/G Flex from EBay for less than $300. Both are perfectly capable devices. Without exclusive ecosystem like Apple does, it is hard for Samsung to justify the premium price tag.

19. rd_nest

Posts: 1656; Member since: Jun 06, 2010

Typical phonearena and troll logic - Samsung's prooblems. Who is the highest seller in smartphone worldwide? Typical uneducated morons.

20. tokuzumi

Posts: 1919; Member since: Aug 27, 2009

I'd be fine with having touchwiz, if I could uninstall the pre-loaded apps if I chose to do so. I can't uninstall Amazon (and when you install Amazon, you have to have that Amazon Music app). I can't disable Samsung's calendar app if I want Google's calendar app to work properly. They should give up their browser, and just load chrome, like Google does. I also can't uninstall Trip Advisor. It just says "Uninstall Updates". Just have all those apps available via their app store, or put them out on the Play store for people who want them. Let the user decide what apps they want on their phone.

21. theguy2345

Posts: 1216; Member since: Jun 24, 2014

Really, for me, everything except price. Android is not my OS, and touchwiz just makes it worse. Every time I use it at a store, it lags. Next, they aren`t as premium as say, HTC or Sony. It is just personal preference really. They just don`t appeal to me. The features they specialize in I don`t care about. If I were to get an android phone, I would get a Xperia, hands down.

28. gehrig

Posts: 423; Member since: Apr 17, 2014


35. theguy2345

Posts: 1216; Member since: Jun 24, 2014

Don't worry, you'll see more of me :)

22. Japultra

Posts: 133; Member since: May 16, 2014

Looks to me like design actually came in 3rd, not 2nd.

23. zinger69

Posts: 86; Member since: Feb 13, 2014

I generally like Samsung devices (love my Note 4). But I just cannot believe Samsung still has not gotten the message about Touchwiz. It's gotten better, but it's still annoying. I would love to see a poll of TW broken down by where they live around the world. Because somebody must be liking this skin someplace on this planet for Samsung to keep using it.

24. LeBoeuf

Posts: 6; Member since: Nov 17, 2014

That apple keeps copying it.

25. Switch00

Posts: 536; Member since: Sep 04, 2013

No physical camera button on n4 and s5. Devastating flaw.

26. Epicness1o1

Posts: 306; Member since: May 30, 2013

Keep the awesome TouchWiz features in the OS,but erase all of the unnecesary ones,Make a new line of phones so you can make other design and not stick to the traditional S line design or refresh the S line with new materials and more combinations

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