Motorola ATRIX 4G users get changelist for upcoming software upgrade

Motorola ATRIX 4G users get changelist for upcoming software upgrade
The Motorola ATRIX 4G may be the "world's most powerful smartphone", but it does have some bugs. Thankfully, a software upgrade is coming that will fix these problems. The new build will be 4.1.57 and will improve the fingerprint reader, increase the life of the battery, improve the performance of the 3.5mm earphone jack and the car dock, and reduce the number of times a program is unresponsive and has to be force closed. Once the 17MB upgrade is installed, you will also notice that the display on the ATRIX 4G will turn off when the charger is plugged in.

The upgrade is coming OTA and Motorola suggests that you have your handset set on Wi-Fi "to avoid large data charges".  The company also recommends that you have your battery charged to at least 50% of capacity and have an active SIM card installed prior to downloading the upgrade. For more information, check out the source link.

One bug that won't be addressed with this upgrade is the problem that we reported yesterday with the phone's call quality. While earlier information made this problem appear to be widespread, Motorola released a statement that says the call quality problem is an issue affecting a small number of ATRIX 4G users and the company is already working on a solution for a future "maintenance release." Motorola also suggests that those who own an ATRIX 4G with a call quality problem should contact a customer support center.

source: Motorola via AndroidCentral

The upcoming software upgrade for the Motorola ATRIX 4G will fix many of the issues that users have been having with the device

The upcoming software upgrade for the Motorola ATRIX 4G will fix many of the issues that users have been having with the device



Related phones

ATRIX 4G
  • Display 4.0" 540 x 960 pixels
  • Camera 5 MP / 0.3 MP VGA front
  • Processor NVIDIA Tegra 2, Dual-core, 1000 MHz
  • Storage 16 GB + microSDHC
  • Battery 1930 mAh(9.00h 3G talk time)

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19 Comments

1. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Well, at least you acknowledge that the call quality issue isn't widespread here. Who says that Motorola is slow about software updates again?

2. Rawrzellers

Posts: 224; Member since: Aug 22, 2010

I'm a little confused that they say "to avoid large data" charges. Doesn't each carrier require a data plan for a smart phone? And aren't they usually unlimited?

3. Sniggly

Posts: 7305; Member since: Dec 05, 2009

AT&T has a 2 gig limit, and some customers only opt for the 200 mb limit, mainly due to salesperson fail. The Atrix is an AT&T phone.

5. giantgnome

Posts: 67; Member since: Feb 11, 2011

So in other words AT&T won't even exempt this data from their customer's limit even though it's both AT&T's and Motorola's screwup? Boy, AT&T must be so settled into their routine of fleecing iphone owners that it just becomes natural to also rape their other customers for a fix sent OTA. No one should have to "hang around" wi-fi to get the upgrade or wait until they get home to do the upgrade. The real problem though is everyone getting the "memo" to upgrade through Wi-FI to avoid the spurious charges to their account.

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Wifi is faster anyway, and the update isn't critical. It's a bug fix, so to flippantly label it as being due to a "screwup" by AT&T and Motorola is ignorant beyond comapre. Do you know how much work goes into creating stable software for customers to use? No software developer on the face of the earth has ever released any product that was completely bug free. And even more time would have been devoted to fixing those bugs and making sure that the fixes wouldn't f**k up the rest of the software. You only paid 200 bucks for the phone, Slappy. Drop the unwarranted sense of entitlement.

7. djm22

Posts: 27; Member since: Feb 09, 2011

Yea look at how many times Microsoft has put out bug fixes and a lot of people still buy there stuff and they have buggier software then this I remember that on release day for Windows 95 it had 10,000 bugs and those were just the ones that they found at that time so if someone is going to call this a screwup how big of a screwup is that ?? I would say much much bigger then this and if you wouldn't agree well then I don't know what to tell you and look at how many fixes they have already sent out or tried to send out for there Windows phone and they haven't what one fix they had problems even getting to the phones so I would not say this is that bad when Microsoft can't even get there act together wouldn't you say

10. giantgnome

Posts: 67; Member since: Feb 11, 2011

Get a clue, I was not complaining that ATT and Motorola aren't allowed to "screw up". But to charge people for data for the "fixes" IS screwed up, and the problem is that people may not realize that. Well, I'm sorry if I'm actually concerned about the customers of ATT even if I'm not one myself. I didn't realize ATT was such a poor beggar barely making a profit. Perhaps it's time you stop being corporate shill and realize how abusive ATT is.

11. Sniggly

Posts: 7305; Member since: Dec 05, 2009

*ahem* the average Android phone uses 500 mb a month. Only 3 percent of AT&T's customers go over the 2 gig limit. If anything Motorola and AT&T were being nice by letting the customers know "Hey, this is going to take this much data to download, and by the way, here's a way to do it which doesn't come off of your data allowance." Whether or not a customer gets something for free, it still costs money to deliver it. Each tower a cell phone company puts up costs 750,000 dollars. It costs money to set up the connections between the cloud and the user's cell phone. The phone itself costs money. Software development costs money. And really, all AT&T is doing is counting the download against a limit which most customers will probably never reach anyway. Now, if they were actually charging extra, sure, I'd agree with you. But the 2 gig cap was instilled for a reason, and for the average user it's still a reasonable limit. Having "unlimited" usage (which even Verizon may no longer have eventually) has mainly psychological benefits to the customer.

4. manee unregistered

where is the 1080p video recording ? Motorola !

8. djm22

Posts: 27; Member since: Feb 09, 2011

Well if your going to say about that we could also ask HTC where are some of the things that they said there phones would have at release!

9. InspectorGadget80 unregistered

I really have no problem using my 4G Atrix even though dumb ass AT&T doesn't have 4G activated yet.When I'm at home I mostly use WiFi or at a restaurant with compatible WiFi. I don't know why so many people are arguing bout their Atrix 4G. Mine is working excellent.

12. cheetah2k

Posts: 2159; Member since: Jan 16, 2011

Is there a planned update like this for the Bell Atrix??

13. Gothbeard

Posts: 54; Member since: Jun 28, 2010

lol, Motorola are such liars. "Small number of users affected" is what they said about the Defy's earpiece problem when EVERY phone manufactured in the first 3 months after launch had the faulty component. How exactly does poor call quality affect only a small number of units?

14. GoForkUrself unregistered

My phone call quality seems to be fine. No one pointed out a difference in call quality, and the people I talk to can hear me whether I am in a loud environment, or a quiet one. On the other hand, I find it tedious to lock my phone each time after I connect to a charger, I have to force close a bit more often than I'd expect, and the fingerprint reader just decides to not work once every 50 unlocks. I am glad to see Motorola making an effort to fix these issues.

15. D unregistered

What about the issue with losing network data internet connection on occasion after having been on wifi?

16. meanokia unregistered

My Atrix works great. No problems ever with call quality. Switched from iphone 4 and never looking ba k.

17. nory82688 unregistered

has anyone noticed improved battery life from this OTA? Im curious to see if it did help. I thought my battery life was excellent to begin with, but even longer charge would be phenomenal ;)

18. theo14461 unregistered

I had this call problem with a new Atrix, exchanged it for another, and no more issues.

19. joeyatrix unregistered

I hear people complain they can't hear my voice, had to repeat 2 to 3 times, when they talking to me, not sure if I'm affected too??? anyone? now how that the most powerful phone in the world? still giving moto a chance... and wat about 4G?? god I miss my iphone 3G already ATT!!!!!! i'm screwed...

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