The new Surface Pro has a hibernation bug, Microsoft is working to fix it

Last month, Microsoft started selling a brand new Surface Pro, which succeeds the Surface Pro 4 from 2015, and brings a series of enhancements (though nothing groundbreaking).

Some of the customers who purchased a new Surface Pro have been noticing that the convertible tablet has a bug that's making it randomly enter hibernation mode, or shut down (even when plugged in, or with plenty of battery life remaining).

Fortunately, Microsoft says it may have identified this issue, so it's now working to solve it. A fix will be included in a future software update, though Microsoft currently can't tell exactly when this update is expected to arrive. Hopefully, it won't take too long.

Do you own a new Surface Pro? If yes, have you encountered this bug that Microsoft is now striving to fix?

In case you haven't heard yet, prices for the new Surface Pro start at $799 (model with Intel Core m3 CPU, 128 GB SSD, and 4 GB of RAM) and go up to $2,699 (model with Intel Core i7 CPU, 1 TB SSD, and 16 GB of RAM). At the moment, there are no LTE versions of the tablet, but Microsoft says these are coming soon.

source: Microsoft Community via Neowin


Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless