IDC: Verizon is the business user's best friend

Posted: 24 Jan 2011, 09:51, by Alex I.

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IDC: Verizon is the business user's best friend

Verizon is the business user's best friend according to a report by IDC called "MarketScape: Mobile Enterprise Services 2010 Vendor Analysis." It claims that Big Red has won the hearts and the souls of its enterprise customers due to its "broad range of enterprise and SMB solutions, renewed focus on customer service and strong network reliability."

The study focused on the US carriers' current capabilities and strategies in attracting and retaining customers, and also how they are trying to increase their market share. Mike Lanman, president of enterprise and government for Verizon Wireless, says:

"Today's business culture demands that our customers have secure access to their work 24 hours a day. Verizon offers fixed/wireless solutions for business continuity, a global managed mobility portfolio, and host of enterprise applications and connected devices such as modems, smartphones and tablets that run on the nation's largest 3G network and our industry-leading 4G network."

Do you consider Verizon the most business-friendly US carrier?

source: PR Newswire

9 Comments

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posted on 24 Jan 2011, 13:41 1

1. jdk26 (Posts: 11; Member since: 25 Jun 2010)

Be that as it may for enterprise customers. But for customer's who use an exchange server there is an additional $15 cost for that....... But that ties into there customer focused 30 day excellence guarantee and new every two program.(Insert sarcastic remark here)

posted on 24 Jan 2011, 13:49

2. narley (Posts: 357; Member since: 14 May 2009)

you sure... dont see that written above anywhere...

posted on 24 Jan 2011, 14:46

3. jdk26 (Posts: 11; Member since: 25 Jun 2010)

Do the research. It's true. Don't give me a thumbs down cause you don' t like the truth. Verizon is getting too big. Which is evident by their change in the NE2 program and the hacking of their 30 day policy. Arrogance is their problem

posted on 24 Jan 2011, 19:22

5. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)

they keep getting better phones retard they started that program so they can compete. Now they dont need to cuz they are winning

posted on 24 Jan 2011, 15:40

4. Gawain (Posts: 423; Member since: 15 Apr 2010)

This is an assessment of Verizon Communications as a whole, which includes Wireless, and other network services on the telephony side, IP side, equipment side, etc.

posted on 24 Jan 2011, 19:25

6. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)

A comcast guy came to my house a week ago with a lap top with VZW service but our home service wasnt working and he came back a few days later with a Droid X. Comcast is good to employees

posted on 24 Jan 2011, 20:10

7. SDJOHN (unregistered)

Yes it is so true and with the corp. discount I get it is great! But Verizon come on lets get some new BB phone. I have BB Storm 1 and waiting for the Storm 3. I know that is a BB thing but stop PIMPING Droids.

posted on 24 Jan 2011, 20:50

8. lsutigers (Posts: 821; Member since: 08 Mar 2009)

This is Verizon communications as a whole because when it comes to wireless carriers Sprint Nextel is the largest wireless provider to business, maily enterprise and government (local, State and Federal) and the latest Yankee survey of enterprise customers ranks Sprint #1 in wireless enterprise solutions.

posted on 24 Jan 2011, 20:54

9. lsutigers (Posts: 821; Member since: 08 Mar 2009)

...continued from above...

Our company just went through an RFP (Request for Proposal) for wireless services and we researched all companies.