How to force reset an iPhone, Nokia Lumia, or any Android smartphone

Back in the old days, pretty much every cell phone had a battery that the user could replace, and being able to swap battery packs on the go wasn't the only advantage of this. If a phone ever became unresponsive, one could always force it to reset by pulling out its battery for a few seconds. Today, however, many smartphone models come with built-in, non-removable batteries. The list includes popular handsets, such as the HTC One (M8), the Google Nexus 5, the Sony Xperia Z2, and, of course, every single iPhone model. 

So, how do you force reset or shut down a frozen phone with a fixed battery? Unfortunately, there isn't a universal answer to this question. Some models reboot if you hold their power key for a few seconds, while others need you to hold down a specific key combination. Still, you can consult with the list of brands and their respective key combinations below. Keep in mind that a forced reboot might require you to hold down one or several buttons for a long time, well over 10 seconds in some instances. Be patient and try multiple times if your phone does not shut down on the first go. 

  • iPhone – Hold down the power and home buttons until the phone shuts down. Then power it on normally.
  • Samsung, LG, Huawei, Asus (Android models) – Hold down the power button until the phone shuts down. Then power it on normally.
  • Sony, HTC (Android models) – Hold down the power and volume up keys simultaneously until the phone shuts down. If needed, press the power key to turn the phone back on. Note that some Sony phones have a dedicated reset button. On the Sony Xperia Z2, for example, it is located right next to the SIM card slot, under the flap. 
  • Motorola, any Nokia Lumia – Hold down the power and volume down buttons until the phone shuts down. Then turn the phone back on if it does not reset automatically. 



1. AfterShock

Posts: 4146; Member since: Nov 02, 2012

I thought iPhone reboots on its own?

3. JC557

Posts: 1919; Member since: Dec 07, 2011

Nope, they still have the tendency to hang/ freeze until you do the shutdown key combo. My brother had to do this with his iPhone 5 (not yet on his 5s or at least not that I know of) and I've had to do this on my iPod Nano 7th and iPod Touch 5th.

4. bucky

Posts: 3783; Member since: Sep 30, 2009

no, the iphone doesnt run android.

5. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Idk,..You'd have to put gear type software on it to accommodate the screen size. Then it'd be stable.

9. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

or get the android with open belly and a red triangle. Dealt with 4 of those this week after they did 4.3 to 4.4 updates. Gotta love it. In the same time period i havent even exchanged a iphone for any reason yet (though i do exchange them regularly)

11. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Update flashes going wrong is usually end user error. Nothing to do with stock stability.

2. Duketytz

Posts: 534; Member since: Nov 28, 2013

I thought smashing on the floor will be a quicker way. You guys should have posted this before I smashed mine...

6. anasnazeer

Posts: 16; Member since: Jul 11, 2014

Finally, something that's handy. After all those Crapsung S5 posts. This is good.

8. slaggyb

Posts: 218; Member since: Oct 19, 2011

Something better and relevant not plain advertising of a phone that isn't that good as superhyped on here. Like have they ever posted HTC M8, G3 any BlackBerry 10 even the iphone tips and tricks with 8 videos consecutively Smh!

13. Shatter

Posts: 2036; Member since: May 29, 2013

They won't post them because 1 Samsung article will get more views than 100 of M8/G3/10/etc.

7. romeo1

Posts: 816; Member since: Jan 06, 2012

On the sony z1/ultra you also have de reset button but the power and volume up button also work. same with the z2 tablet. The reset button is a little red button you can press with a toothpick or something like that

10. DontHateOnS60

Posts: 872; Member since: Apr 20, 2009

I thought the iPhone never had any problems!

14. a_tumiwa

Posts: 393; Member since: Mar 16, 2012

Blackberry OS = Alt + Shift + Delete button (hold alt, then press and hold shift, then press delete) Firefox OS = Hold down the power, volume up and home button all at the same time until you see the reset screen. BB10 OS = Press and hold the Power/Lock key for ten seconds

15. Planterz

Posts: 2120; Member since: Apr 30, 2012

Handy article for those that don't know how to do it yet on their phone. Because when your phone is frozen, it's hard to google it if you're away from a computer.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.