Room service! Samsung's Gear S3 to replace hotel staff walkie-talkies
The Gear S3, in particular, is having a brand new application in the works, in real-life working environment at that - hotel chains. In partnership with hotel operations platform ALICE, Samsung will be placing Gear S3 units on all housekeeping wrists in the Viceroy group, and use the watch instead of the usual walkie-talkies for guest request notifications.
Hotel staff will receive alerts with vibrations for various tasks that come up during the day, thus offsetting the need to carry and try to listen to a heavier gadget that usually gets left on the cart. They can accept the request, while management tracks in real time what's been done and dusted. As per Alex Shashou, President of ALICE:
The room service queue and maintenance technicians will also be getting the goods, and we'd love to follow on this to see how people react to the always-on, real-time tracking experience from a puny screen on your wrist.