Have a broken Apple iPad 4? Apple will replace it with an iPad Air 2

Have a broken Apple iPad 4? Apple will replace it with an iPad Air 2
The Apple iPad 4 was launched back in 2012. It was the first of Apple's iOS powered slabs to employ the company's proprietary Lightning port. At the time, it also was a major improvement with double the processing and graphics power compared to the previous model. With inventories of the iPad 4 basically non-existent, Apple doesn't have any more units lying around to replace any busted models.

But don't fret. If you qualify for a replacement slab, Apple will be more than happy to send you 2014's Apple iPad Air 2 instead. An internal memo from Apple that was leaked reads, "Starting March 30th, iPad 4th generation whole unit repairs may be substituted to iPad Air 2." And going from the iPad 4 to the iPad Air 2 should be considered an upgrade. After all, it was the iOS flagship tablet in 2014, powered by the Apple A8X chipset with 2GB of RAM inside. The 9.7-inch screen carries a 1536 x 2048 resolution, and the lights are kept on by a 7340mAh battery. The rear-facing camera weighs in at 8MP with an f/2.2 aperture. A 1.2MP front-facing camera handles selfies and video chats.

The iPad Air 2 measures a svelte 6.1mm thin, 1.4mm thinner than the original Apple iPad Air, and 3.3mm trimmer than the iPad 4. In addition, those turning in a busted iPad 4 could end up with a gold-hued iPad Air 2 since it was the first Apple tablet to come in that color. In addition, the iPad Air 2 comes with 32GB and 128GB of internal storage, which means that turning in the a broken iPad 4 can turn into a total upgrade in every way possible.

source: 9to5Mac

Related phones

iPad Air 2
  • Display 9.7" 1536 x 2048 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8X, Triple-core, 1500 MHz
  • Storage 128 GB
  • Battery 7340 mAh
iPad 4
  • Display 9.7" 2048 x 1536 pixels
  • Camera 5 MP / 1.2 MP front
  • Processor Apple A6X, Dual-core, 1400 MHz
  • Storage 128 GB

FEATURED VIDEO

22 Comments

1. kiko007

Posts: 7489; Member since: Feb 17, 2016

Sweet. I remember them doing this sort of thing when they were still "the iPod company", but not in recent times. This is how you treat paying customers...

2. SaRPeR

Posts: 139; Member since: Mar 02, 2017

Replacement iPad Air 2 s are most likely refurbished models. They are doing the same with iPhones. If you have a faulty iPhone abd want it replaced, they give you a refurbished phone that someone else used and call it Swap Device.

3. kiko007

Posts: 7489; Member since: Feb 17, 2016

Every company hands out refurbished models... these things don't just exist in mass quantities. My Nexus 6 was a refurb I got from Google, never had a problem with it.

8. AmashAziz

Posts: 2886; Member since: Jun 30, 2014

He just needs a reason to complain.

22. sgtdisturbed47

Posts: 960; Member since: Feb 02, 2012

Anyone complaining about a refurbished device doesn't understand the definition, causing them to believe it's a trashed used device. Their loss.

17. matistight

Posts: 927; Member since: May 13, 2009

That's not how apple works

11. WPX00

Posts: 509; Member since: Aug 15, 2015

The only other time I can remember a company doing this was Moto and their OG X. Since the Fort Worth factory died with the phone, they replaced 2013 X units with new 2014 models.

16. palmguy

Posts: 962; Member since: Mar 22, 2011

I cracked my black ebony wood back OG Moto X screen. Because I created it online with Moto Maker, Motorola allowed me to created another phone for free(white bamboo back)

4. Tabby_Tiger

Posts: 305; Member since: Jan 23, 2017

Very good deal! Go on Apple for doing something nice for their customers!

5. Samclark

Posts: 35; Member since: Mar 31, 2017

And still they'll charge you for the replacement

7. trojan_horse

Posts: 5868; Member since: May 06, 2016

"And still they'll charge you for the replacement" Seriously? Then that must be creepy.

13. mikehunta727 unregistered

No, they don't lol.

14. sissy246

Posts: 7000; Member since: Mar 04, 2015

Well in a way they do. If this is for Apple care or any other kind of insurance you pay for it so in a way you pay for the replacement.

20. AlikMalix unregistered

@sissy. Wow that's a stretch.

21. sissy246

Posts: 7000; Member since: Mar 04, 2015

But is it not true. If I am paying insurance for months and months and then my deductible I am paying for that replacement not as much as a new one, that the good part lol

6. JohanP

Posts: 38; Member since: Apr 04, 2017

Good news for apple lovers

9. AmashAziz

Posts: 2886; Member since: Jun 30, 2014

Good news for anyone able to bring their broken iPad 4 for replacement.

15. AlikMalix unregistered

Apple users... there corrected that for you.

10. palmguy

Posts: 962; Member since: Mar 22, 2011

This is for people who pay for Apple Care, right? So after they are out of your refurbished device to replace with, you get what refurbished device they have, right? Why is this so incrediblebly more special than any other company that does this?

19. AlikMalix unregistered

I don't think anyone supports their older devices for that long. Anyone who bout an android tablet that long ago, probably forgot they own one. I have only one iPad in my family and had it since 2012 -iPad 3 - and it works good.

12. BobbySummers

Posts: 9; Member since: Apr 04, 2017

Would they accept the IPad 2 as well?

18. yoskolo

Posts: 4; Member since: Dec 20, 2016

Wonders if they'll accept the ipad 3

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.