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HTC: "Sorry, the Incredible 2 update is also running late"

Back in the halcyon days of…early August, HTC promised that the last of its Android 4.0 updates would make their way to the remaining phones still waiting on their helping of Ice Cream Sandwich by the end of the month. Over the weekend HTC copped to missing the Thunderbolt update, but as owners of the Incredible 2 are undoubtedly aware the promised update for their phone never came to fruition either.

HTC came clean on Facebook on both counts and apologized to customers. They indicate that they are “actively working” with Verizon on the ICS updates, and of course that they will notify customers as soon as the update is ready. While this is probably disappointing for those of you waiting with bated breath for an ICS update, it’s good that HTC acknowledge the situation, and the fact that they are working with Verizon demonstrates that they haven’t simply abandoned the update. Hopefully Verizon’s notorious slow thorough vetting process will allow the updates to roll out soon!

HTC: "Sorry, the Incredible 2 update is also running late"

source: HTC via Droid-Life

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posted on 05 Sep 2012, 10:21 5

1. som (Posts: 768; Member since: 10 Nov 2009)

HTC is not only company that is late to update it devices with Android is very difficult to phone makers to update Android software with too much rules.

posted on 05 Sep 2012, 10:26 4

2. yougotkilled1 (Posts: 167; Member since: 27 Apr 2011)

It's the carrier that holds up the updates. Just like the Galaxy nexus for verizon, they should have gotten jellybean as soon as the unlocked version got it. Sadly, that didn't happen....

posted on 05 Sep 2012, 10:35 1

3. ph00ny (Posts: 1509; Member since: 26 May 2011)

What rules? I can understand the carrier branded devices being late since it needs to go through carrier certification but there is no excuse for non-carrier branded devices to be not updated by the manufacturer. What's worse is how they handled the situation. They put out a date with no updates. If your customer has to ask for a status on the deadline missed, that's not good

posted on 05 Sep 2012, 14:32 1

5. ngo2dd (Posts: 896; Member since: 08 Jul 2011)

Are you dumb? The carrier set the rule and what apps need to be put in and what kind of radio and so on. And both of them are carrier branded. Many of the unlock HTC phone as been updated with ICS.

posted on 05 Sep 2012, 12:08 2

4. BigRed83 (Posts: 144; Member since: 19 May 2008)

While I empathize with impatient owners (I have a BIONIC waiting for ICS), at least HTC came clean. The same cannot be said for Motorola now, can it?

posted on 05 Sep 2012, 15:46

6. Allen3697 (Posts: 86; Member since: 26 Mar 2012)

Of course it's Verizon's fault. They're ridiculous. Verizon has the best network but they are horrible with updates.

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