HTC One S owners petition for Android update

HTC One S owners petition for Android update
On Tuesday, we passed along the word from HTC France that the HTC One S will not be updated to Android 4.2. Nor will the phone be receiving Sense 5, which runs on top of the Android OS. But owners of the HTC One S are not going to take this sitting down. No siree. Instead, owners of the device have taken to Change.org to put up a petition requesting that the Taiwan based manufacturer revisit their decision and update the model.

Do HTC One S owners have a case? The petition says that on February 28th, HTC promised that HTC One S owners would be receiving both Android 4.2.2 and Sense 5.0. The T-Mobile branded version of the phone didn't receive an update to Android 4.1.1 until this past April. The petitioner also notes that YouTube videos of the handset running Android 4.2.2 ROMs show no problems with any performance issues.

So far, the petition has been electronically signed by 929 people, requiring just 71 more before it is sent on to HTC. If you're an HTC One S owner not happy with HTC's decision to forever freeze the phone at its current OS build, why not send a message to the suits back in Taiwan that you're not happy and not going to take it anymore.


source: Change.org via GSMArena

Related phones

One S
  • Display 4.3 inches
    960 x 540 pixels
  • Camera 8 MP (Single camera)
    0.3 MP VGA front
  • Hardware Qualcomm Snapdragon S4 Plus, 1GB RAM
  • Storage 16GB,
  • Battery 1650 mAh
  • OS Android 4.1.1
    HTC Sense UI

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49 Comments

49. myredbones

Posts: 2; Member since: May 17, 2014

Htc one s is just hideous pulse no rechargeable battery No way..I would have done just like htc abandoned it like it was something I created in woodshop in middle school when I was 14..

45. DylRicho

Posts: 17; Member since: Apr 11, 2012

Thank you for covering my petition. :)

40. DaNTRoN

Posts: 135; Member since: Jul 23, 2012

I knew last December my one s would not be updated. I could just feel it. So in February i bought a nexus 4 and vowed to never buy an HTC phone again. Then sent HTC feedback detailing my problems with them and letting them know they lost a customer who had only had HTC for 3 years. 3 phones 3 years 0 major updates.

44. RomeoJDR

Posts: 245; Member since: Dec 09, 2011

They lost me awhile back after buying an HTC Flyer at a premium and having it quickly abandoned from receiving any support. The only reply I ever received from them after complaining about their lack of providing future updates was an email blaming it on the carrier. Weird when the Flyer was sold only as a wife device. Pathetic support of their products.

39. sanjidmahmud

Posts: 1; Member since: Jul 04, 2013

Everyone is offering the update except HTC. what's wrong with you. HTC is helping us to avoid them. If I don't get the update I'll definitely not gone use HTC through out my Life.

38. RomeoJDR

Posts: 245; Member since: Dec 09, 2011

While other manufacturers seem to have finally began putting extra effort toward keeping released products relevant with software updates, HTC continues to break promises and drop support of their older models as soon as they release something new. HTC has always seem to release awesome hardware designs and build, it is sad they offer such abysmal support. If you want your new phone to stay current through your 2 year renewal cycle then stay clear from HTC.

37. Superpiff

Posts: 36; Member since: Jul 29, 2012

All I buy is HTC phones I enjoy rooting so it's not a problem for me my dusty inspire 4g is on jelly bean 4.2.2 I would be pissed if I had no knowledge or desire to take matters into my own hands

35. rizevnarastek

Posts: 349; Member since: Sep 06, 2012

Root and mod, otherwise you are content with the FW your phone runs on. If you don't want to root I'd guess you're satisfied and will buy a new phone in a year or two anyway.

30. DigitalMD

Posts: 226; Member since: Feb 17, 2010

TYpical of HTC , they got me once with the Flyer. Never buy HTC again. Wasting your time sending letters. Stop buying their crap, that's all that matters and all they understand.

28. jibraihimi

Posts: 816; Member since: Nov 29, 2011

They should petition HTC to stop making smartphones...... If they can't support the phone even for 2 years then what's use of releasing a phone every other week........... Contracts run for 2 years. and phones are even not supported for those full 2 years.........

21. yowanvista

Posts: 341; Member since: Sep 20, 2011

It's actually Qualcomm's problem too, they didn't release proper binary blobs or even provide the updated Android 4.2.x 3.4 kernel for Snapdragon S3 chips. HTC can't update if no proper sources are made available by the SoC manufacturer.

31. DigitalMD

Posts: 226; Member since: Feb 17, 2010

Qualcomm does what HTC tells them to do. They don;t independently screw over a vendor that buys millions of their chips.

33. g2a5b0e unregistered

That would be relevant if the One S used an S3 chip, however it uses an S4 Plus--same processor in the U.S. versions of the One X & S3.

41. ahhxd717

Posts: 332; Member since: Dec 08, 2011

Certain markets had one with the S3 chip, if I remember correctly. Either way they should update the majority of the One S handsets, which have the S4. Well, assuming the problem is the Snapdragon S3 chip.

43. g2a5b0e unregistered

You're right. I do remember that now. The S4 Plus was in high demand, so some were shipped with a higher clocked S3. Good call. Even still, phones with the S3 can be upgraded to JB 4.2. In fact, any phone that can handle 4.1 can handle 4.2. HTC is fault here. No one else.

20. xperiaDROID

Posts: 5629; Member since: Mar 08, 2013

Poor One S owners... If HTC can't upgrade the One S to Android 4.2, at least give some reasons why they can't upgrade it, not ditching it like that. Come on, HTC!

34. DigitalMD

Posts: 226; Member since: Feb 17, 2010

The reason is HTC doesn't want to spend the money. Yes, its short sighted and loses customers, but to HTC its short term interest. You don;t make money from updating software.

36. g2a5b0e unregistered

Actually, you do make money from updating software. Those customers are more likely buy more of your products in the future & recommend them to other people.

19. Samsomesh

Posts: 195; Member since: Jun 11, 2012

Even when releasing new low end phones they never come with latest OS.. HTC desire 200 with ics and it will not receive any update that's for sure...

17. Samsomesh

Posts: 195; Member since: Jun 11, 2012

Most People don't buy HTC phones because HTC never update their low end and mid range phones.. While samsung and sony are good at updating their low to mid range phones.. Therefore samsung and sony rule when it comes lesser price phones..

15. Sondae

Posts: 291; Member since: Jan 02, 2013

Thats one downer in buying a phone doesnt update. I think HTC should listen to there costumer or they will lose them.

13. InspectorGadget80 unregistered

Just glad I never buy HTC phones. They never update their handsets. They suck so badly.

16. mafiaprinc3

Posts: 585; Member since: May 07, 2012

their handset look ok,but they don't come through with updates. the one s was released april 2012 and now it's july 2013 and they abandon it already,screw htc. that's why they are losing customers. funny how last year so many of their phones just like samsungs couldn't be updated to jellybean now they both release phones with less capable specs that run jellybean. i will alwasy lovew sony,every phone released in 2012 always get updated to the latest android version!

6. abcdefgh

Posts: 471; Member since: Mar 29, 2013

off topic but related to smartphones. guys,check out 'micromax canvas 4' in google news. u will be shocked.

11. tech2

Posts: 3487; Member since: Oct 26, 2012

WOW.... that's a really nice phone for the price. The only downside I can see is 2000mAh battery and the updates (the irony of this article XD....). Also it may be a quadcore but the structure is A7 so it may not be that powerful as against the modern Krait or A9 or even A15s But no reason I would choose this over Nexus 4 apart from the camera IMO

18. mafiaprinc3

Posts: 585; Member since: May 07, 2012

nexus 4 needs more memory,16 Gb is garbage if you can't expand storage, otherwise it's a nice phone

26. quyenqchau0813 unregistered

BLU have a Life Play with only 229 and it's on Amazon right now. On Oversea Electronic they have the Life One and Life View for 260 (included shipping). That's a heck of a cheap phone. Not to mention the Life View has 5.7 inch display. Canvas phones are sold in India as I've heard, I haven't seen it in US yet. But what is the price of an Canas 4 though?

5. wendygarett unregistered

I always love to use nexus 7 and kindle fire as an example of this situation... nexus 7, android update regularly, but what happened after the update? Bugs and crash everywhere... The latest issue is about the lags due to low memory remaining... meanwhile the kindle fire, no jellybean update, no ics update, not even the honeycomb... But why the kindle fire user is the only satisfied android tablet user during every survey? (satisfaction rate almost beat the iPad) simply because of the stability of the device, it has no lag, no bug, and kindle has the least repair rate among the android device... stability > update, if it ain't broke, don't fix it... Or else it has nothing like the facebook update (monthly update yet monthly sucks)

8. tech2

Posts: 3487; Member since: Oct 26, 2012

hmmmm........nice example +1

10. wendygarett unregistered

While I can understand why this one s guy miffed for the update, sense 5 is so redesigned.... just like during the ics announced, everybody miffed for not getting the ics update because ics is redesigned as well... to tell you the truth, even my friends ( iPhone 3gs user) miffed for not getting the ios 7... its so flat and redesigned... Even the update, it takes time... Ios 7 takes time as well, rushing for update will end up making your phone like Facebook phone, and everybody know Facebook phone sucks...

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