Google apologizes for failed 10-cent app purchases, gives free access to apps

Google apologizes for failed 10-cent app purchases, gives free access to apps
Google has opened the bag full of Christmas gifts early - it’s been celebrating 10 billion downloads on the Android Market by slashing prices on some of the finest app to a mere dime. No excuse not to get them, right? And many of you tried - after all a single buck for 10 apps is not something many would miss out on. However, some who tried to purchase apps from the 10-day 10-cent app promo, couldn’t get their orders through. 

In fact, Google seems to have cancelled some orders and other users just got error messages instead of being able to download the apps. This is all due to the enormous traffic to the Android Market. Good news for those with their orders cancelled is that if you have tried to download one of the 10-cent apps and couldn’t finish the download process, Google will do its best to deliver on its promised applications. The company is sending out the following emails and you should receive one as well in the near future:

Hello,
We’re writing to apologize for any accidental cancellation of your Android Market orders during our 10 Billion Downloads promotion. We’d like to inform you that as a one-time courtesy, we’re giving you free access to all the apps you attempted to purchase. To download these apps, please follow these steps:
1. Open Android Market on your device
2. Press “Menu” and then touch “My Apps”
3. Scroll down and select the apps in question. They should be labeled as “Purchased” or “Not installed.”
4. Touch “Install” to download and install the app
If you have any further questions, please don’t hesitate to contact us through our Help Center at https://support.google.com/androidmarket/bin/request.py?hl=en&policy=apps&contact_type=contact_policy
Again, we apologize for any inconvenience and hope you have a wonderful holiday season.
Regards,
The Android Market Team

Once you get the message, you can proceed and finish your orders. Here is the current set of 10 apps Google has radically discounted - enjoy!


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18 Comments

1. bloodline

Posts: 706; Member since: Dec 01, 2011

this is why I love android, always looking to improve and better themselves. Not just after money and lawsuits

2. The_Miz

Posts: 1496; Member since: Apr 06, 2011

Yeah sure, too bad Google's CS is about as reliable as the National Enquirer.

3. bloodline

Posts: 706; Member since: Dec 01, 2011

hows the ios5 battery and txt issue, their update didnt fix it and yet nothing else has been said.....great hows the win7 text message bug ? why u mad bro

4. GJanee

Posts: 214; Member since: Jun 29, 2011

how's carrieriq and the other trojans and malwares on androids? problem mr droid?

5. bloodline

Posts: 706; Member since: Dec 01, 2011

lol get your facts right moron, carrieriq is not used by google, and is infact confirmed on the iphone "Apple has confirmed the software is present within iOS 5, the company’s latest iOS operating system, but thankfully for those of us who use iPhones, it says that it will remove it in a future software update." http://www.cultofmac.com/134972/carrier-iq-we-only-unintentionally-collected-smartphone-users-text-messages/ ahah thus your argument is invalid.

6. kshell1

Posts: 1143; Member since: Oct 05, 2011

trojans and malware? where the hell have you been -_- that was all confirmed as a false report. there are no trojans or malware unless your an idiot and press on ads like on a computer you press on a "congrats you won an ipad" ad and your screwed cause you either won an ipad or some sort of trojan

7. taz89

Posts: 2014; Member since: May 03, 2011

lol thats bllind and stupid ifangirls for u

17. GJanee

Posts: 214; Member since: Jun 29, 2011

"only unintentionally" hahah... and i'm santa claus. :DD NOT!

18. GJanee

Posts: 214; Member since: Jun 29, 2011

ohh, and as long as i don't forget it:http://www.youtube.com/watch?v=T17XQI_AYNo

8. remixfa

Posts: 14605; Member since: Dec 19, 2008

CarrierIQ is put on by manufacturers, not by google. However it was put on by APPLE directly. Nice try at trolling.

16. GJanee

Posts: 214; Member since: Jun 29, 2011

so that makes google clean? leaving the manufacturers alone on what they put on the phones branded by their os, and not not caring what harms it makes for customers? seems legit...

10. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

You are kidding right?!? GJanee, do you do any research or do you just like to hear yourself say stupid things? It seems like the latter. Everyone knows Apple installed Carrier IQ, well everyone but you! lol Problem misinformed?

12. ZayZay

Posts: 571; Member since: Feb 26, 2011

Wierd... Never had malware or trojans on any of my phones. Are you making up stuff again for a winless fight? Oh you!

9. jacko unregistered

lol apple is much worst

11. remixfa

Posts: 14605; Member since: Dec 19, 2008

apple's responce would have been "your pushing the button wrong". google's answer is much better. :)

14. Cwebb

Posts: 501; Member since: Oct 05, 2011

Actually it would be your holding the phone wrong, even though your buying it on your computer. And if its a Windows computer, they'd tell you it only works on Macs, just like iTunes only works on Apple devices

13. networkdood

Posts: 6330; Member since: Mar 31, 2010

I noticed that sometimes it would give me an eror when attempting to purchase - after a second try - no problems.

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