Google apologizes for failed 10-cent app purchases, gives free access to apps
posted by Victor H. / Dec 14, 2011, 5:03 AM
Google has opened the bag full of Christmas gifts early - it’s been celebrating 10 billion downloads on the Android Market by slashing prices on some of the finest app to a mere dime. No excuse not to get them, right? And many of you tried - after all a single buck for 10 apps is not something many would miss out on. However, some who tried to purchase apps from the 10-day 10-cent app promo, couldn’t get their orders through.
In fact, Google seems to have cancelled some orders and other users just got error messages instead of being able to download the apps. This is all due to the enormous traffic to the Android Market. Good news for those with their orders cancelled is that if you have tried to download one of the 10-cent apps and couldn’t finish the download process, Google will do its best to deliver on its promised applications. The company is sending out the following emails and you should receive one as well in the near future:
We’re writing to apologize for any accidental cancellation of your Android Market orders during our 10 Billion Downloads promotion. We’d like to inform you that as a one-time courtesy, we’re giving you free access to all the apps you attempted to purchase. To download these apps, please follow these steps:
1. Open Android Market on your device
2. Press “Menu” and then touch “My Apps”
3. Scroll down and select the apps in question. They should be labeled as “Purchased” or “Not installed.”
4. Touch “Install” to download and install the app
If you have any further questions, please don’t hesitate to contact us through our Help Center at https://support.google.com/androidmarket/bin/request.py?hl=en&policy=apps&contact_type=contact_policy
Again, we apologize for any inconvenience and hope you have a wonderful holiday season.
The Android Market Team
Once you get the message, you can proceed and finish your orders. Here is the current set of 10 apps Google has radically discounted - enjoy!
source: Android Authority
Posts: 1496; Member since: Apr 06, 2011
Yeah sure, too bad Google's CS is about as reliable as the National Enquirer.
posted on Dec 14, 2011, 5:20 AM 3
Posts: 706; Member since: Dec 01, 2011
hows the ios5 battery and txt issue, their update didnt fix it and yet nothing else has been said.....great hows the win7 text message bug ? why u mad bro
posted on Dec 14, 2011, 5:27 AM 13
Posts: 706; Member since: Dec 01, 2011
lol get your facts right moron, carrieriq is not used by google, and is infact confirmed on the iphone "Apple has confirmed the software is present within iOS 5, the company’s latest iOS operating system, but thankfully for those of us who use iPhones, it says that it will remove it in a future software update." http://www.cultofmac.com/13497
ahah thus your argument is invalid.
posted on Dec 14, 2011, 5:41 AM 8
Posts: 1143; Member since: Oct 05, 2011
trojans and malware? where the hell have you been -_- that was all confirmed as a false report. there are no trojans or malware unless your an idiot and press on ads like on a computer you press on a "congrats you won an ipad" ad and your screwed cause you either won an ipad or some sort of trojan
posted on Dec 14, 2011, 6:10 AM 10
Posts: 4888; Member since: Apr 15, 2011
You are kidding right?!? GJanee, do you do any research or do you just like to hear yourself say stupid things? It seems like the latter. Everyone knows Apple installed Carrier IQ, well everyone but you! lol Problem misinformed?
posted on Dec 14, 2011, 7:21 AM 5
Posts: 214; Member since: Jun 29, 2011
for all you smartasses out there:http://news.cnet.com/8301-13506_3-20086814-17/android-trojan-records-your-phone-conversations/http://news.cnet.com/8301-1009_3-57328575-83/androids-a-malware-magnet-says-mcafee/
posted on Dec 17, 2011, 6:09 PM 0
Posts: 14605; Member since: Dec 19, 2008
apple's responce would have been "your pushing the button wrong". google's answer is much better. :)
posted on Dec 14, 2011, 10:01 AM 4
Posts: 501; Member since: Oct 05, 2011
Actually it would be your holding the phone wrong, even though your buying it on your computer. And if its a Windows computer, they'd tell you it only works on Macs, just like iTunes only works on Apple devices
posted on Dec 14, 2011, 3:32 PM 1
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