Google Nexus 6 owners are experiencing LTE data outages worldwide

Google Nexus 6 owners are experiencing LTE data outages worldwide
Multiple Google Nexus 6 users from around the world are currently experiencing LTE outages. In the US, Shamu's problems appear to be limited to T-Mobile's network, but the same issue has been reported by users on a range of carriers from across the globe.

On Reddit, Nexus 6 owners from countries such as the US, Canada, Mexico, Australia, Finland, Sweden, Germany, and Hong Kong have reported that their Google Nexus 6 is unable to use their carrier's LTE network. 

Responding to an entry in the Google Product Forums, a Google engineer has acknowledged the handset's LTE issues. T-Mobile has also confirmed the Nexus 6 data outages and said that it's 'engaged' with both Motorola and Google on a fix.

At the moment, the source of this problem has yet to be identified. Initially, it was believed that the August Android Security Patch is the culprit. Later on, however, it was discovered that Nexus 6 owners on both the August and the July Android security patches are experiencing data outages, as are users running both stock and aftermarket Android ROMs. It should be noted that not all Nexus 6 owners are experiencing data outages. Hopefully, Google and the carriers can provide a solution in a timely manner. 


Are any of you guys experiencing LTE outages on your Google Nexus 6? Drop us a comment in the section below and let us know!

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19 Comments

1. iushnt

Posts: 3157; Member since: Feb 06, 2013

If you want the updates first, you may have to deal with bugs.. if you want more stable updates then I personally feel Samsung's flagship are the way to go.

2. Barney_stinson

Posts: 672; Member since: May 30, 2016

Sorry mate!! But truth is there is no such thing as stable update!! Bugs are always there!!

3. iushnt

Posts: 3157; Member since: Feb 06, 2013

That's why I wrote 'more'.

18. PHYCLOPSH

Posts: 654; Member since: Jun 28, 2014

If you want the most stable and functional updates, CyanogenMod has no equal.

5. uzimafioso

Posts: 469; Member since: Jul 15, 2014

In my own personal experience Motorola pushes stable updates. The bugs on Lollipop 5.0 never affected Moto X 2014 owners nor DROID Turbo owners (5.1). Same goes for my Moto G 2013, which was stable on 5.0.2. Right now my HTC M8 is on 6.0 and it is pretty stable as well. I've seen a few buggy Note5s on Lollipop as well as a very bug infested Kitkat on my old Note II. Nexus phones however always get the updates first and thus are the buggiest ones around. Especially the LG Nexii trio. Regarding this LTE issue on the Nexus 6, I feel that this is probably caused by a faulty driver which was probably pushed by Google and since only the Nexus 6 is affected it probably has to do with the Qualcomm modem on the SD805 SoC.

4. xperian

Posts: 421; Member since: Apr 10, 2014

Yep. you should always wait at least a week before updating

10. Doakie

Posts: 2478; Member since: May 06, 2009

On my Nexus 6P I'd wait at least a week before I updated and I'd keep an eye out for major bug reports or articles about updates being halted before doing it. I cried aloud about all the bugs I was encountering but met nothing but "My Nexus has ZERO bugs" comments. I'd think to myself, "Sorry homie, you use your phone differently than me. I'm encountering bugs you're not finding...."

6. keithtae

Posts: 564; Member since: Mar 25, 2015

This is what I was talking about. Samsung and other oems take their time to release a stable software rather than quick and buggy and most of all, useless software. Even Google can't get its own Android software right. Even Samsung phones are more secured than Android itself. Lmao. And these are 2016 source, not some random bs. http://androidcommunity.com/samsung-knox-makes-android-for-work-even-more-secure-20160715/ http://www.informationweek.com/mobile/mobile-devices/samsung-knox-security-beats-ios-android-gartner-finds/d/d-id/1325145

7. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

One of the best smartphones available.

11. Doakie

Posts: 2478; Member since: May 06, 2009

I handed down my Nexus 6 to my wife because she loves 6"+ phones then I bought a 6P. But now that she's showing signs of needing more than 32 GB of storage I don't see any upgrade path for her. The Nexus 6 is still the best 6"+ phone released to date. I kinda want to pick up a 64GB Nexus 6 for her.

16. Professor

Posts: 223; Member since: Aug 02, 2013

I wass affected and going crazy with my Nexus 6 since it was constantly connecting and loosing the connection non stop. And going "blink" "blink" connected then instantly loosing the connection again. So it was non-stop day & night making the connection disconnection sound. I was also missing many phone calls because people was telling me that my answering machine service was answering and it never ring in my phone. Also unable to get LTE service (T-Mobile network)... I read various supposedly ways to fix the phone and the ONLY one that worked for me was shutting off the GPS (by putting the phone in "battery saving" mode... That seems to be working up to know... I am getting phone calls now and it stop the issue of constantly staying in a vicious circle of connecting and disconnecting from the tower... Although still not getting LTE and barely getting 1 or 2 bars of signal!!!

8. lyndon420

Posts: 6883; Member since: Jul 11, 2012

I'm on LTE right now...no problems.

9. iushnt

Posts: 3157; Member since: Feb 06, 2013

Then this might be an overblown issue

12. Doakie

Posts: 2478; Member since: May 06, 2009

First world problems?

13. cripton805

Posts: 1485; Member since: Mar 18, 2012

My Verizon Nexus 6 started experiencing issues on Cricket. On both wifi and lte. I have to power off the phone to get it working again sometimes. I dont know if its related.

14. Professor

Posts: 223; Member since: Aug 02, 2013

For bad luck for me I am experiencing the problem... Since the day I received the July "security" update the phone is malfunctioning. It keeps constantly doing the "blink" "blink" sound as it looses the tower signal and gets it again. Don't get LTE signal at all and barely gets 1 bar of signal. Aside from barely being able to stay connected to the tower it's driving me crazy with its constant non stop "blink" "blink" sound!!!

15. Professor

Posts: 223; Member since: Aug 02, 2013

Forget to mention... I am using T-Mobile network...

17. Professor

Posts: 223; Member since: Aug 02, 2013

I have good news for those affected... I was able to fix mine to back to normal (or probably working even better than before) by setting location services to battery saving mode. This turn off the GPS (which still works but only when you need it, not all the time). Seems that the problem is related to the GPS (probably a program like "Maps" trying to constantly locate you). Causing the phone to continuously non-stop loose and find signal. Causing you to be unable to receive many phone calls (many people complained to me my answering machine responded and my phone never ring). Plus it was causing the phone to drain the battery very fast... Once I set the phone location services to battery save mode phone started working normal and hopefully even with improved battery life than before (due to now being on battery saving mode).

19. blueghost211

Posts: 57; Member since: Oct 19, 2015

I've been running the Android N dev preview 5 on my Nexus 6. Everything has been fine. I get the occasional crash, but I'm getting normal LTE coverage. I hope it stays that way.

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