Faulty power button on the Apple iPhone 4 leads to $5 million suit against Apple

Faulty power button on the Apple iPhone 4 leads to $5 million suit against Apple
A class action law suit against Apple has been filed under the RICO Act (Racketeer Influenced and Corrupt Organizations Act), which is commonly used against corporate gang syndicates, but is also used for Class Action suits. The suit alleges that the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires, forcing the owner of the phone to shell out $149 for a repair, or to buy a whole new device.

According to the suit, which seeks $5 million from Apple, the flex cable on the device is faulty, leading to the problems. And the plaintiff, Debra Hilton of Florida, alleges that Apple was well aware of the situation. To back up that claim, Ms.Hilton points out that Apple discussion forums read by hundreds of thousands of visitors, complained about a "wiggly" power button on the Apple iPhone 4. She also mentions a fix-it video on YouTube uploaded by a self-proclaimed iPhone repairman who said that the power button was defective. The video has been viewed more than 1 million times, and you can view it yourself by clicking on the video below.

Apple has not yet commented on the suit.



source: SCRIBD, GIGaom via TUAW

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iPhone 4
  • Display 3.5" 640 x 960 pixels
  • Camera 5 MP / 0.3 MP VGA front
  • Processor Apple A4, Single core, 1000 MHz
  • Storage 32 GB
  • Battery 1420 mAh(7.00h 3G talk time)

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44 Comments

1. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

What the hell?? Never thought the company could stoop so low! Darn! Thank God i don't go crazy over iPhones anymore! Sheesh! Was indifferent but now i'm starting to hate.

2. gmracer1

Posts: 646; Member since: Dec 28, 2012

My hate developed a long time ago B-)

5. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

"...the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires..." I know it's not officially confirmed yet, but that is insane! IT IS DESIGNED TO STOP WORKING...what does that tell people? It's like they're testing secretly even on the power button, giving it a time-frame for it to 'work'...all for some extra bills.

8. gmracer1

Posts: 646; Member since: Dec 28, 2012

That makes my stomach churn :-x

40. Chaseism

Posts: 82; Member since: May 08, 2013

I cannot...for the life of me...believe that you guys actually think a company would design their phone to fail. I mean, think about what that sentence says...the power button is designed to fail when the one year warranty expires. With all the people with AppleCare or phone insurance...why would this be smart? Also, how do you design something to fail after a certain amount of time? Wouldn't it matter more about how much the power button is used rather than a length of time? I love you guys, but it's honestly like none of you actually think. People will file suit for anything, but it doesn't mean you have to believe it.

16. TROLL

Posts: 4851; Member since: Apr 13, 2012

Hahaha. Good i'm so really happy, good you deserve it you bad fruit. ™

35. TheBitterTruth unregistered

and you deserve red thumb

36. anywherehome

Posts: 971; Member since: Dec 13, 2011

you are smart, only st*pids would buy such a device from such a spoiled company: "Quarter of iPhones have a broken screen, poll says." "Foxconn's iPhone 5 devices fall below agreed standards" "Apple iOS Apps Leak More Personal Info Than Android". "40% of iOS popular apps invade your privacy without any permission." "FBI files: STEVE JOBS was a lying, power hungry, mad man."

39. PAPINYC

Posts: 2315; Member since: Jul 30, 2011

'Wat u talkin' 'bout Willis!!' This is what Apple does to all their products; just look at all those dead Macbooks on Craigslist that die precisely after the 3-year mark (right after Apple dis-Care expiRes). I think the suit should be amended to 5 BILLION (for all those poor little unsuspecting and gullible iSouls)!!!

3. Dingy_cellar_dweller

Posts: 339; Member since: Mar 16, 2013

Quality is built into the iphone and also designed into its home button too. The iphone is a great phone but Apple is an evil company.

4. Muhannad

Posts: 455; Member since: Sep 20, 2011

I find this very interesting that its in the news finally, my sibling is suffering the same exact power button problem on their iPhone 4. Sure its an old phone but it shouldn't be designed to fail.

6. Droiddoes unregistered

LMFAO. More of that "premium apple build quality" we've come to expect! OR "You're pushing the button wrong! iphone works exactly how it is supposed to!"

7. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Lol, i thought of commenting something like, 'Is everyone starting to press the power button wrong again?'

10. zibbyzib2000

Posts: 221; Member since: Nov 18, 2010

I had this happen with my 4s 1 years and 1 month after I purchased it. When I called they told me that it happens when I push the power button too many times. So I was like "What??? Isn't that what its supposed to be for in the first place". I got it fixed locally for like $60 but now reading this article is making me want to call to complain.

17. TROLL

Posts: 4851; Member since: Apr 13, 2012

Then why buy Apple products! Last year they made 500 million on repairs, holy cow... ™

33. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Same thing happened with both of the iPods I've owned. I bought both through Walmart & luckily I ponied up for the extended warranty. Both were classic models, my 30GB's battery took a dive 1 year & 3 months after purchase, my 120GB's battery AND hard drive went out 1 year and 2 months after purchase. The 120GB's was the worst because after the new hard drive was replaced it wouldn't recognize me as the legitimate owner of the content I had bought through iTunes. Contacting Apple did no good (a week of emails with them sending me links to the support section which I had already been through thoroughly). After none of that fixed the issue they instructed me to redownload my content. When I asked about getting reimbursed for it I was told it would have to come out of my pocket. I had around $100 worth of content through iTunes and my history showed I had bought it all, but I was informed that the money I had paid was for a one time download. That's why I have never given them another dime of my money. Most any place you buy content will allow you to redownload it if it gets corrupted or lost. And the fact that it was Apple's device failure that caused it was the final straw for me. If they can't take better care of customers like me then why should I support them?

9. InspectorGadget80 unregistered

They should of ask 300 billion. Half of Apple's cash

11. Captain_Doug

Posts: 1037; Member since: Feb 10, 2012

Not surprised.

12. saurik

Posts: 86; Member since: May 13, 2013

I think the fandroids on here should take a break and that lady wins the case, only then should they agree to the statement "the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires".

13. saurik

Posts: 86; Member since: May 13, 2013

*if that

15. nerdylish

Posts: 51; Member since: Apr 13, 2013

+1 saurik And now suddenly every poster on this site would have owned an iPhone 4 and come up with their story about how the power button failed after an year.

14. Malique001

Posts: 58; Member since: Jun 08, 2012

The allegation seems to be right on point because before I upgraded to an iPhone 5, my iPhone 4's power/lock button did indeed stop working about a year after I purchased it. Not surprised Apple would do something like this though.

19. TROLL

Posts: 4851; Member since: Apr 13, 2012

Apples nother trick to make customers spend to gain money from public, wow how smart apple, but consumers don't care cause what matters is they have a trend phone to show off..? ™

18. GhostBear

Posts: 25; Member since: Feb 01, 2013

Previous iPhone 4 owner, I always had problem with signal reception. The power button became weak but never completely failed on me. Also went through three charging cables, they told me too much flexing made the wires inside break. I never used the ear buds but they were made with a similar style cable. Those were the only issues I ever had with mine. My next phone on contract was a Motorola. I never had build quality issues with that phone but they were terrible with updating the software.

20. XperiaPrince

Posts: 108; Member since: Dec 25, 2012

Who the hell is thumbing everyone down?

22. TROLL

Posts: 4851; Member since: Apr 13, 2012

Yea tell them Eperiaprince. Hey what's the big idear? Positive comments getting thumbs down, wtf.

25. darkkjedii

Posts: 31529; Member since: Feb 05, 2011

Droiddoes and PhoneArenaUser

21. XperiaPrince

Posts: 108; Member since: Dec 25, 2012

That is just low apple...apple has been greedy,cause my old 3gs is still working fine.But they changed.Their latest products have very low quality.they are like designed to scratch and break or shatter.

23. darkvadervip

Posts: 366; Member since: Dec 08, 2010

This is stupid! That's like me suing Casio or Texas Instruments over faulty calculator buttons that go bad or Samsung because the low end android screens and batteries go out. People always trying to get money. What next tv remotes

24. kozza3

Posts: 778; Member since: Oct 17, 2012

i don't think its a faulty flex, it has always been related to the small black clicker falling off http://i43.tinypic.com/1giy2t.jpg easily replaced :D

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