FCC looks to put an end to “robo-calls,” proposes allowing carriers to offer tools to stop them once and for all

FCC looks to put an end to “robo-calls,” proposes allowing carriers to offer tools to stop them once and for all
The phone rings, you see the caller-ID indicate “unknown” or a number that is simply not familiar to you. You decide to answer because, hey, maybe you don’t owe anyone any money so it’s reasonable to think that it’s a friend calling from somewhere different.

Nope. You answer, say hello, and it’s a recorded voice, “Get your credit card debt reduced through a special program. Press 1 to save money, press 2 to be removed from our calling list.”

It doesn’t matter what you do. If you select the “remove” option, the auto-dialer just hangs up on you, and if you try to be clever, and ring through to talk to a rep, they’ll just hang up on you when you try and ask them to stop calling. This is a common occurrence for those who still have traditional phone service, and it is an increasing nuisance for mobile users as well, who can also get hammed by spam text messages.

So, you go to DoNotCall.gov and register all your numbers on the national “Do Not Call” registry, a list with more than 200 million numbers on it. Plenty of legitimate telemarketing businesses get an updated feed from registry, run by the FCC and the FTC. However, plenty more companies just operate calling systems outside the United States, or route calls via the internet, bypassing the law and bans on most robo-calls that have been in place since 2009.

Combined, the FTC and FCC received more than 2 million complaints about robo-calls last year. At the FCC alone, complaints on this issue lead all others.

The FCC proposed on Wednesday a new set of rules that would give phone companies the option to offer technological solutions that would block most of the annoying robo-calls or spam text messages. There are other provisions that would make it easier for customers to verbally request removal from a call list, but the biggest piece is allowing companies to offer blocking technologies.

source: The LA Times



1. AlikMalix unregistered

DoNotCall.com does not work! I run a contracting business and these asswipes don't even care to check. I lost them under my rejected numbers, but they are generated randomly and it's nearly impossible to block. This from FCC or FTC is most welcome - 99% of people are just annoyed and time wasted on these calls.

8. engineer-1701d unregistered

i get robo calls 5 times aday or more, and am on the dont call list, but the numbers are now showing local area codes, pisses me off i want to find them and hurt them. i hate robo calls

2. biggles

Posts: 269; Member since: Oct 15, 2009

Luckily, I already have this technology with my VoIP provider. I route robo calls straight to the FCC hotline. Bwahahahaha

3. waddup121 unregistered

robo calls eh

4. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

Sounds like a job for a Robo-Cop...

5. Niva.

Posts: 440; Member since: Jan 05, 2015

I used to have this company wanting to install home security systems call me, eventually I set up an appointment with them and sent them to my old apartment complex to install a security system at the leasing office. After they got a warm yet surprised welcome from the staff it became apparent to them that there would be no installation of a security system on the premises. When the tech called me to find out where I was and why I wasn't at the office I asked him to now take me off their call list. That surprisingly did seem to work, never heard from that company again while prior to this incident they were calling me once a week. I love talking with the Robot people too. There's some poor lady (forgot her name) from DiebeticAmerica who really sounds like a robot, their souls must be absolutely crushed these poor bastards. I consider all these calls as opportunities to have fun.

7. 14545

Posts: 1835; Member since: Nov 22, 2011

I usually consider it a way to get out some pent up aggression. My life is complete when I make theirs he77 one robocall at a time.

9. engineer-1701d unregistered

the credit one i say yes then freak out on the person that picks up, some person in india named carl, or bob, margaret hahahaha yeah right,

6. 14545

Posts: 1835; Member since: Nov 22, 2011

Does anyone know what the two dissenters said? I'm just curious of how this could possibly be a bad thing.

10. StanleyG88

Posts: 240; Member since: Mar 15, 2012

I kept getting robo calls pushing a local business. When I told them I was on the Do Not Call list they didn't really care. So I called the local business directly and told them their "representatives" have been calling me in violation of Federal law and THEY are now on MY "Do No Business" list, forever. They weren't very happy, maybe it caused them to do something, who knows.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.