Engineer claims that Consumer Reports is wrong about the iPhone 4

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Engineer claims that Consumer Reports is wrong about the iPhone 4
Bob Egan is an electromagnetic engineer who calls himself a "mobile expert". Coming to the defense of Apple and the iPhone 4, Egan claims that the tests conducted by Consumer Reports, which allegedly prove that the iPhone 4 has a reception problem not caused by the AT&T network, is flawed. While the magazine said that the test results prevent them from rating the handset, Egan says that CR's testing was not scientific. The engineer wrote, "Bottom line. From what I can see in the reports, Consumer Reports replicated the same uncontrolled, unscientific experiments that many of the blogging sites have done," and adds, " We also don't know if placing a finger on the antenna bridge is detuning the antenna or detuning the receiver itself." Egan feels that AT&T is to blame for some of the problems that the new iPhone has had with dropping calls and losing signal bars.

CNET author Joe Aimonetti says that he can replicate the drop in signal strength when he holds the unit in the lower left corner. Because he has not dropped a call or suffered lower call quality despite the lower number of signal bars, he feels that this proves that the problem is indeed a software problem like Apple claims and can be corrected with an upgrade. Will we ever get a final answer that cannot be challenged or is this battle destined to become the hi-tech version  of the Hatfields and the McCoys?

Apple iPhone 4 Specifications | Review

source: iPhoneAtlas


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25 Comments

1. ajac09

Posts: 1482; Member since: Sep 30, 2009

lol wow this "expert " is a moron

2. ToddD00

Posts: 38; Member since: Mar 30, 2009

Yeah. And because you said this it must be true. --moron

3. dyster

Posts: 63; Member since: Mar 31, 2010

He is wrong. The CR engineers used a RF proof chamber and also tested other AT&T hand sets which surprisingly "worked", while the iphone had issues or did not work. He's coming to the defense of apple with unknown motives. Remember, this is also a little egg on CR's face to retract their approval. Many, many people hold them in high regard for their insight. Too many engineers and professors of EE are saying it's a design flaw. This clown does not sway me. Sorry Apple. Do right by your customers and replace their phones. They will forgive you....

4. ilia1986 unregistered

Agreed. If CR is wrong - why did Apple delete the posts of the users who posted CR's conclusions? This all smells very fishy. If you smell it correctly.

8. theGodpapa

Posts: 181; Member since: Dec 15, 2009

Agreed with dryster, could not have put it better myself.

16. *HOVA*

Posts: 564; Member since: Dec 11, 2008

I love how PA has so many experts here commenting. More like a comedy club.

20. ajac09

Posts: 1482; Member since: Sep 30, 2009

and becasue you got blow into oblivion with your comment no one cares about your comment - loser

21. wade1968

Posts: 224; Member since: Apr 12, 2010

It's a shame that an engineer "who didn't assemble the phone" opened their mouth like they made it from the begining. Can't control the assembly line when its 1000's of miles away.

22. becazican unregistered

hova, you are the first one to let people believe you are some kind of expert instead of the loser you are

25. remixfa

Posts: 14605; Member since: Dec 19, 2008

engineer? more like defencive fanboy. CR used a very controlled test and multiple handsets. Sorry, but that ruled out ATT's network point blank. As bad as the network is, its the phone's issue. What other people seem to keep missing is the whole signal strenth issue. Apple has been lying since the first iphone about signal strength to make it look like a stronger signal than it is.. And yet, the iphones never kept a strong signal to begin with. They came out and admitted the signal strength meter has been reading wrong to try and say that was the problem to keep from having to do a recall. So 1) The Iphone4 has a serious signal/antennae flaw 2) instead of recalling phones or sending free skins to customers, they thought it was better to admit theyve been lying to you since the beginning 3) people STILL defend apple blindly, even after being lied to, being called too stupid to hold the phone correctly, and blatantly trying to hide bad reviews. Your I-diots. fanboys are insaine... period.

5. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

Who the HELL is Bob Egan? Some FANBOY no doubt! Or maybe he was paid off to give his so called expert opinion. Give me a F*****G break!

6. zerglisk

Posts: 544; Member since: Feb 09, 2010

Egan probably got a large c@sh in his mailbox with Jobs' face on it

10. QWIKSTRIKE

Posts: 1459; Member since: Mar 09, 2010

Agreed the engineer is a fanboy moron....the fact that touching the unit there by reducing signal strenght is a hardware design flaw period. To suggest AT&T is at fault is just palin stupid. All the other iPhones don't have "this" issue. We know AT&T sucks, but let's be realistic.....this time it's nopt their fault. Apple just wants stupid fanboyz, and fangurlz money. What a sorry rip off of a joke. They need to come clean, and do righ by all of their supporting Apple groupies period!

11. gomets15217

Posts: 38; Member since: Jul 13, 2008

agreed. unrelated topic but i gotta ask - did you intentionally say "palin stupid" or is that a mistype for plain stupid? either way works, cuz well, you know palin. just curious as to which you meant to say.

17. *HOVA*

Posts: 564; Member since: Dec 11, 2008

This is Bob Egan: http://www.towergroup.com/research/analyst/analyst_profile.htm?authorId=332 I'd say he has more experience then anyone who frequents this site.

23. dyster

Posts: 63; Member since: Mar 31, 2010

Ok. I take back the clown statement Mr. Egan. But he is still ignoring ton's of customers, his peers in the industry and professors in the field that say otherwise. BRG says Friday Apple is having a press conf regarding this issue. If they admit it's the phone, his argument will not hold water. I hope for the Iphone 4 users they are going to make this right.

7. messiah

Posts: 438; Member since: Feb 19, 2010

Sneak out an iphone to a bar and get fired, jump to the defence of a broken iphone and make big bucks. Bobby is undoubtedly under the giants payroll it is an assumption prove me wrong. Why didn't this guy speak up about his findings before CR did their testing? he could have refuted all the public claims weks ago. No, no... he was a hired "specialist" to counter CR's unbiased claims and findings. APPLE should not be silent. they should strick up for their own product. You can't blame AT&T. Everyone else with other phones have decent reception high bars, and few if any dropped calls. The issue is with receiving and sending from the device. Any one who is anyone who remembers playing with radios as a kid, or current day teckies (not working for Apple) have crossed antennas from radios. They sqeeled and lost signals. I knew that when i was five. you don't blame the radio station for that.... that is hardware. Apple itself flip flopped on what the issue was. Meaning they did NO testing on their part prior to its release Possibly the early Lost phone freaked them out so much they refused to put it into practice again in real worl scenarios out of fear of "losing" yet another.... Had they had a proper retort and ONE answer then it would have shown they knew what was up and coming and already had a game in progress This sounds like they really got caught with their pants down. Even Steve-O giving his demo couldn't make the demo work as he was "holding it wrong". What were all the claims from apple? AT&T? no coating on antena? No problem found? Software glitch? don't hold it like that? misleading signal strength? all this after claim "this is a thing of beauty, an accomplishment of great engineering We are very proud of this" FAIL. even in his demo his words with no wifi connection "Well, I don't like this". its true folks, his words. if steve-o don't like the inconvenience of a over priced product, why should the puppets? How many android phones are there? and NONE of them drop calls, or require flip flop responces to perfomance. NONE of them are being asked to be pulled from shelves, none are recomended by CR for a recall and "Fix" the issue. Apple, don't insult the public, you face extinction as early as 2012. "We are Droid. Resistence is Apple."

15. networkdood

Posts: 6330; Member since: Mar 31, 2010

Yep, I agree, my ANDROID AT&T phone works just fine...

9. lilbranbran

Posts: 21; Member since: Jul 14, 2010

I don't care what this 'expert' guy says. Whatever the signal strength is , bridging the gap with your skin is causing some signal reduction. So even if the reception formula is 'wrong' , there is still an obvious hardware problem. I'm glad that I waiting till next year to get an iPhone , because I am a lefty and I sure do not want to pay $199-$299 for a defective phone !

12. dyster

Posts: 63; Member since: Mar 31, 2010

I speculate Apple most likely rushed the phone because of its exposure in Gizmodo. All HTC, Moto, Etc had a clue that what was coming to counter in the coming months. Anyway.. Anyone who is "self-proclaimed" means they don't have any real credentials. I once changed light bulbs at MIT. Can I be an "expert" too! ;-)

14. networkdood

Posts: 6330; Member since: Mar 31, 2010

Yes, you can.

13. networkdood

Posts: 6330; Member since: Mar 31, 2010

This is funny to always blame AT&T. In all honesty is has to do the internal RF in the phone, the radio chip/software - you could blame AT&T and APPLE Q/A for the issue, too, as obviously, this huge gaff slipped by them. AT&T needs to ensure that the correct RADIO chip/software is shipped with their phones. The problem with that is that in some parts of the country that same radio works better than in others. I myself modified my TILT I with different radio software and found a boost in signal. Luckily, my HTC ARIA has great signal strength and has not dropped a call yet.....

18. luv_droids

Posts: 30; Member since: May 21, 2010

Way to bite the hand that feeds you, At&t has done nothing but coddle the iphone as its saving flagship, the only thing keeping their line up of sh***y phones afloat, and what does apple do? when all else fails turn around and blame it on the other guy, who actually has nothing to do with it this time!!

19. QWIKSTRIKE

Posts: 1459; Member since: Mar 09, 2010

This doesn't mean he is beyond trying to abate the flow of bad reviews. To blame this problem on AT&T takes away from his credibility IMHO. As a person who had AT&T when they bought out Cellular One...... as much as I hate AT&T....I have to give them credit against his bull shit report! To blame AT&T for a hardware failure is rediculous. The fact that a substancial amount of people hold the phone, and calls drop definiltely suggest a hard ware issue. You must realisticly face the issue, and address it rather than try to kill law suits by having liars make false reviews! At least Consumer Report had the balls to stand up to the situation and back their position with a hardware test! I bet Apple will pay, or try to get someone to discredit their test for sure!

24. PlayboyPenguin

Posts: 3; Member since: Jul 30, 2004

Why is Phonearena even treating this like it is a story with enough credibility to even print? An unknown "expert" making unsubstantiated claims and Phonearena acts like it is equally credible as a true test by one of the nations leading technologies publications? I think this might be a case of trying to appease Apple at the cost of their own reputation.

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