Despite overwhelming evidence, Jawbone claims it has not abandoned its customers
Some of you may remember Jawbone, once a large player in the wearables and connected speakers market, and now a possible medical device maker. The company has been plagued by problems for quite some time, and has also stopped responding to all customer support channels. Despite that, a spokesperson for the company recently told BBC News customer care is "days from being back online", and claims the company hasn't yet abandoned its users.
While its wearables' build quality was poor, its customer support was even worse: the company stopped responding to people on its social media accounts all the way back in December, and its help line plays back an automated message every time it's called. So the claim that the company hasn't abandoned its customers rings particularly hollow, as there's overwhelming evidence disproving it, particularly when Jawbone's exit from the consumer device market is taken into account.
source: BBC News