Despite overwhelming evidence, Jawbone claims it has not abandoned its customers
While its wearables' build quality was poor, its customer support was even worse: the company stopped responding to people on its social media accounts all the way back in December, and its help line plays back an automated message every time it's called. So the claim that the company hasn't abandoned its customers rings particularly hollow, as there's overwhelming evidence disproving it, particularly when Jawbone's exit from the consumer device market is taken into account.
The company's wearables are still widely available across retailers, though their prices are substantially lower than just a few months ago. Still, despite Jawbone's claims, users are much better off getting a different wearable, and we have a list of the best fitness trackers available on the market right now.
source: BBC News