Before the BlackBerry Storm2 9550 was launched, videos were released showing how the SurePress screen on the sequel model was going to have 4 sensors, one in each corner, to make sure that every press on the screen was recorded correctly. That was opposed to the first-gen Storm that had just one sensor in the middle of the screen which led to the problems that many had with the clickable display. But even with the improvement, some 9550 users have been complaining about dead spots on the touchscreen and Verizon has approved a change to the screen on the Storm2.
RIM has added 4 silicon actuators to the touchpad to improve the typing performance on the screen. All New and Certified-Like New devices produced by RIM after February 10th feature the new hardware enhancements. The new devices can be spotted by a green dot on the master carton or by checking the date code in the battery cavity on the back of the device.The following 3 digit codes have the new hardware: C2A, D2A, E2A, F2A, G2A, H2A, I2A, J2A, K2A, L2A, M2A amd N2A. On February 22nd, the date code was changed to a format of dd/mm/yy such as 050310. Devices with the 3 digit date code and the new 6 digit date code have the updated hardware. According to an anonymous tipster who passed on word to Berry Scoop, a lot of the problems are happening on the lower left portion of the screen and many units are being returned before they even are purchased by a customer. The site says that 2 sources have told them that Verizon stores will be receiving the upgraded models and once a store has the new units in inventory, they are to return the defective Storm2 units. According to a tipster with Verizon connections, this is basically a world-wide "recall".
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Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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