Apple says only 9 customers have formally complained about the iPhone #bendgate
posted by Michael H. / Sep 25, 2014, 2:20 PM
CNBC that with normal use, such a bend to an iPhone is "extremely rare", because Apple chose "high-quality materials and construction very carefully for their strength and durability." Beyond that, Apple says it performed rigorous testing throughout the development of the new iPhones, and tested "3-point bending, pressure point cycling, sit, torsion & user studies". All of that leading to just 9 customers complaining of a bent phone through the first 6 days of iPhone sales.Apple went on to say to
Given the millions of iPhones sold, this is an extremely small number; and, given how difficult it actually is to bend an iPhone (for the most part you need to be actively trying to bend it, in order to do so), Apple may be right to downplay the issue. Of course, this response seems to misunderstand much of the concern from users, and it ignores that Apple's choices directly caused this. The concern is not that it is easy to bend an iPhone, but that this could develop into a much larger issue over time. (It isn't easy to bend. Just look at how much pressure needs to be applied in the video below to cause the bend. That is not "normal use" by any means.) So, the number of complaints for the first 6 days doesn't really mean much.
The other issue with this response is that it ignores Apple's responsibility in this problem. The reason the iPhone 6 Plus can be bent at all is because Apple is too concerned with thinness and its unibody design. Had the device been thicker (like the HTC One M8), this likely wouldn't be an issue, nor would the protruding camera or the relatively small battery. But, Apple chose design over function, and now is not taking responsibility for the trade-off caused by that decision, even if the problem isn't all that widespread right now.
Posts: 522; Member since: Apr 28, 2014
Yeah , right :D
posted on Sep 25, 2014, 2:23 PM 35
No, I do believe it. The other people who bought it probably think it's a feature. Poor iSH33PS
posted on Sep 25, 2014, 2:27 PM 59
Posts: 14967; Member since: Sep 25, 2013
How does anyone think that microwaving yoru iPhone will charge it? Hmmm! How about mining bitcoins with your Mac, by inputting a cod that wipes the system while its running? Something that is impossible in Windows. Hmmmm! So you are asking what people would believe this is a feature? I gave you 2 examples of the type of people.
posted on Sep 29, 2014, 1:14 PM 0
Posts: 2340; Member since: Feb 14, 2011
I wouldn't say that, but I would bet that the majority of users probably won't see the bend happening until a few months from now. There may be such a slight bend to their devices right now that they don't even notice. However, with a force applied to the device over time it will cause the bend to be more pronounced.
posted on Sep 25, 2014, 3:38 PM 11
Posts: 4888; Member since: Apr 15, 2011
Nine & it's become a huge phenomenon right? #liar
posted on Sep 25, 2014, 3:11 PM 3
Posts: 2540; Member since: Sep 03, 2013
Yes the phenomenon was only started by a few reports. Then the guy made the video bending his six plus to gain viewers. Voila! You have bent gate. This is what happens with the Internet. Bloomberg reported that Apple stores were getting calls of concern, but no one was bringing in there phone. In other words Apple has probably sold 15-20 million phones to date and its news that a few bent. It hard being on top lol!
posted on Sep 25, 2014, 4:12 PM 4
Posts: 6023; Member since: Dec 30, 2010
Like Apple hasnt had fakes or security issues with the App Store....the supposedly bullet proof walled garden.... Android being so open, security issues are going to happen. Its not supposed to with Apple. Just like Antenna Gate...and now Bend Gate.
posted on Sep 25, 2014, 10:51 PM 0
Posts: 4888; Member since: Apr 15, 2011
Dude that is classic & perfect. Obviously it took more than 9 people to start the rumors & talk... then & only then did the testing start, just to confirm the talk that was spreading like wild fire! +1
posted on Sep 26, 2014, 8:15 AM 1
Posts: 1121; Member since: Jan 10, 2014
Rest waiting for iPhone 7.
posted on Sep 25, 2014, 2:24 PM 5
Posts: 658; Member since: May 16, 2013
Dont forget about iphone 6s next year
posted on Sep 25, 2014, 2:54 PM 5
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