With privacy cred under fire, Apple opts out of random Siri recording reviews

With privacy cred under fire, Apple opts out of random Siri recording reviews
Remember last week's controversy that Apple lets random Siri voice recordings, including accidental ones that aren't premediated by the "Hey,Siri!" command, be listened to by third-party contractors? 

A whistleblower from one of these contractors that use the raw recordings to improve on Siri's voice recognition and situational awareness, mentioned that sometimes the recordings include confidential medical information or even couples having sex while Siri is turned on (pun not intended). 

Needless to say, these accidents happened more with Apple's HomePod than with the iPhone, just like Amazon's Alexa or Google's Home smart speakers have been in hot water on the issue numerous times. 

Amazon and Google, however, let you opt out of the improvement program upon setup while Apple, the smart speaker newbie, hadn't really thought it through and made the process automatic. 

Well, not any more, as it has suspended the access to Siri voice recordings by third-party contractors until it patches the omission and manages to introduce an opt-out system as well. Whew, disaster averted, here's Apple's statement on the new development:


There you have it. Initially, Apple was nonplussed on the matter, saying that less than one percent of the recordings went to the development facilities, and that no user request is associated with their Apple ID, not to mention the confidentiality contracts. 

After all the media brouhaha, however, it rightfully concluded that this issue may put a stain on its carefully crafted message as a user privacy champion, and has now suspended even that percent of recordings from being reviewed until it introduces an opt-out feature.

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8 Comments

1. Mike88

Posts: 438; Member since: Mar 05, 2019

Apple should never break people’s trust who buy their products because they trust them about privacy.

2. sgodsell

Posts: 7594; Member since: Mar 16, 2013

A company that spews crap about privacy and security. And even has the nerve and gall to make billboard ads saying "Whats on your iPhone, stays on your iPhone". Now only decides to add an opt out option. That is a major fail on Apple's part. We wouldn't have known about it until the contractor told the truth. The world cannot get the truth from Apple. They proven that before. Slow down anyone?

3. Pureviewuser1

Posts: 161; Member since: Mar 28, 2016

Wow iloveapps recordings seducing his iPhone!!! Lol

4. vincelongman

Posts: 5755; Member since: Feb 10, 2013

Good to see Apple starting to caught up with Google/Amazon in terms of privacy options

5. Cat97

Posts: 1979; Member since: Mar 02, 2017

Now let's see what users want their conversations listened by some random people doing "grading" :)

6. kanagadeepan

Posts: 1278; Member since: Jan 24, 2012

NOT buying the smart speakers is the really smart option...

7. cmdacos

Posts: 4331; Member since: Nov 01, 2016

A page out of Facebook's playbook. We got caught, sorry, we will hide it better next time.

8. lyndon420

Posts: 6883; Member since: Jul 11, 2012

Exactly right lol.

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